From: Karyna Shulick [a To: Daphne Wallace (a Subject: Risk management letter Date: Fri, 19 Aug 2016 19:34:24 +0000 Hi Daphne, | just spoke again with Ms. James from the office of risk management, they still haven't sent the letter. I explained to her that the board requires all the paperwork to be submitted by Sept. Ist for the license renewal and this is now 2 since she promised me the letter. She asked to call her back in 5 min and now her extension is not available. Would you please try to sort it out today or Monday if you can. Thank you very much for your help! Karyna. EFTA00566842