From: "Customer Service (AMOREPACIFIC)" {ay To: Karyna Shuliak Subject: [AMOREPACIFIC] Re: Return request Date: Wed, 27 Mar 2019 16:43:24 +0000 Your request (28035) has been updated. To add additional comments, reply to this email. Pe Customer Service (AMOREPACIFIC) This request was closed and merged into request #28653 "AMOREPACIFIC Customer Service ha..." Customer Service (AMOREPACIFIC) Hi Karyan, Thank you for taking the time to contact AMOREPACIFIC Online. Thank you for your patience. Sorry to hear about your latest experience. To make a return, please review our return policy at http:/ /us.amorepacific.com/shipping- return-policy/. Note: we are unable to accept opened/used items for return at this time and do not cover return shipping costs. If you believe your return abides by our policy above, we can move forward with the return process. If you'd like to move forward, please let me know and | will be happy to send you a return form and start the process. Best, AMOREPACIFIC Online Follow us on Instagram @amorepacific_us and tag us using the #greenteamegorgeous EFTA00552646

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sema Karyna Shuliak Hello, | have not received the return form yet. Please send as soon as possible. Thank you. Karyna Shuliak Please provide the return form. Thank you. Karyna Karyna Shuliak Dear Sir or Madam, | would like to return the time response eye reserve cream from the order number 100029511 Please advice how to proceed with the return. Thank you. Karyna Shuliak 3 service from AMOREPACIFIC. Delivered by Zendesk EFTA00552647