From: Wayfair <service@way fair.com> To: a <a Subject: Your Order (QM) at Way fair has shipped! Date: Fri, 01 Jun 2012 18:52:03 +0000 |» Way fair LLC. Help MyLists MyAccount F JT B FURNITURE DECOR KITCHEN& DINING BED&BATH PATIO & GARDEN HOME IMPROVEMENT MORE Dear We have good news! The itern(s) listed below have shipped and are on their way to the consolidation center. Please note the updated delivery estimate(s). To track your package, just click on the tracking number listed for each item (allow 48-72 hours for tracking info to become available). You should get it very soon. In the meantime, if you have any questions about your package's status or location, you can always track the -_ by clicking on the tracking numbers below. Or, you can visit us at My Account and reference your Order Order Number: Track Your Shipment: Waybill Number (Use to Track Shipment): ZFE2WcC Shipped Via: Home Direct USA (Bekins) Shipped On: 6/1/2012 Estimated Delivery Date: On or before 6/26/2012 Order Date 5/30/2012 Shipping Information 301 E 66th St. Apt New York, NY 10065 United States las Item(s) Belmont Bonded Leather Bed in White (2310-Q-WHT) Waybill Number (Use to Track Shipment): ZFE2wc PS) Follow These Instructions to Receive Your Truck Freight Delivery: How do | track my item(s)? * Go to MyAccount to track your package(s) or click here What does my service level, Inside Delivery & Packaging Removal include? Set up a return EFTA00544213

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* Delivery into room of your choice, which includes carrying items up two flights of stairs + Unpacking of all items + Basic assembly + And removal of all packaging How do | schedule my delivery for my item(s) shipping Inside Delivery & Packaging Removal? + The delivery team will contact you to schedule a time. Typically they will call in the week prior to the estimated delivery date. How should | prepare for the delivery team for my item(s) shipping Inside Delivery & Packaging Removal? * Go here for a delivery checklist to prepare for delivery for my item(s) shipping Inside Delivery & Packaging Removal. What if my item(s) are damaged? + When the driver asks you to sign for delivery, note on the slip any damage for packaging and/or item(s). + Please call us to report damage as soon as possible and we will resolve any issues. One important thing before we go: Thank you again for your business! Until next time, All of us, The Wayfair Sales Squad Frequently Asked Questions: What If My Order Is Damaged? Packages are occasionally damaged during shipping. If your product arrives damaged please contact us and we will arrange for replacement parts to be sent to you. Please note that these parts can take up to two weeks to ship out to you. What if | Want to Return an Item? If your item is not what you expected or is damaged, but you do not want a replacement, eligible items can be returned under our standard return policies and there will be a link to Set up a Return next to the item details above. For any additional questions about shipping, delivery, or returns, click here for fast, personalized, help. How Do | Receive a Truck Freight Delivery Ee Someone will need to be available to receive the items. The delivery team will contact you to schedule a ra convenient appointment, typically within one week prior to the delivery. Remember to inspect your items at the time you sign for delivery and note any damage on the delivery slip. EFTA00544214