From: Mud Australia Store Los Angeles t—sSSCS Subject: Re: Your order #4884 will be delivered between approximately 24 May - June 7 Date: Wed, 06 Jun 2018 21:46:10 +0000 Embedded: Shipped_-_your_mud_australia_delivery.em] Inline-Images: image001.png; IMG_5555.jpg Dear i. I hope this email finds you well. We’ve received your return for a credit of the following: 2 Mugs, one which arrived chipped 1 Nest Baby completely shattered 1 Tea Cup and Saucer 1 Tea Cup and Saucer Round 1 Salad Plate 1 Bread Plate 1 Flared Plate Small The total credit under your account is $640 USD. Kindly email/call when you're ready to select pieces. We warmly invite you to contact us at Mud Australia Los Angeles should you have any further queries. Best regards, Jax & Mud Australia L.A. FAI wr mud australia Inc. Creators and manufacturers of handmade porcelain tableware Los Angeles 8216 West 3rd St Los Angeles CA 90028 T 1 424 258 7142 Mon-Sat 10am — 6pm Sun 11am — 5pm On Apr 16, 2018, at 3:22 PM, Mud Australia Store Los Angeles SS t—“—tsSSCS wrote: EFTA00543932

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Dear i. We hope this email finds you well. We write to advise that a delivery from Mud Australia Los Angeles is on its way: order# 4884 shipped with UPS dispatch date 16 April 2018 tracking # = 1Z28V32X0300328680 tracking link Please allow some time for the status of your shipment to correctly display at the above link. Accidents can happen, so please check your order and let us know within 7 days if there are any breakages, faults or incorrect items. We ask also that you contact us at Mud Australia Los Angeles before shipping any items to us. For further information, please visit returns Thank your again for your purchase - we warmly invite you to contact us at Mud Australia Los Angeles should you have any further queries. Best regards, Jax & Mud Australia L.A. <image001.png> mud australia Inc. Creators and manufacturers of handmade porcelain tableware Los Angeles 8216 West 3rd St Los Angeles CA 90028 T 1 424 258 7142 Mon-Sat 10am — 6pm Sun 11am — 5pm On Apr 13, 2018, at 5:28 PM, Mud Australia Store Los Angeles > wrote: Hello i. We will ship the items in stock Monday 16 April, and cancel the Flared Dinner Plate & Tea Cup with Saucer into a store credit under your name. Our Store Credit will be under your account/name, simply ring us at 4242587142 or email to use it. Best, Jax EFTA00543933

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<image001.png> mud australia Inc. Creators and manufacturers of handmade porcelain tableware Los Angeles 8216 West 3rd St Los Angeles CA 90028 T 1424 258 7142 Mon-Sat 10am — 6pm Sun 11am — 5pm On Apr 13, 2018, at 5:11 PM, [i <> wrote: Hello, Please ship the stock items right away and cancel the flared dinner plate, tea cup and saucer that are not in stock. Thank you. On Apr 13, 2018, at 8:05 PM, Mud Australia Store Los Angeles hii! wrote: Hello i. From your order in Milk we currently have: Flared Plate Small Bread Plate Salad Plate Nest Bowl Baby Tea Cup and Saucer Round (unglazed saucer) Mug Sugar Bowl Round Jug Small Jug Round Salt Pickle Dish We do not have: Flared Dinner Plate Tea Cup and Saucer (unglazed saucer) If this order is split into two shipments, we require a freight fee of $16.43. Please advise how you'd like to proceed. Best, Jax EFTA00543934

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<Credit Card Authorization Form.pages> <image001.png> mud australia Inc. Creators and manufacturers of handmade porcelain tableware Los Angeles 8216 West 3rd St Los Angeles CA 90028 T 1 424 258 7142 Mon-Sat 10am — 6pm Sun 11am — 5pm On Apr 12, 2018, at 6:16 PM, fs > 0c: Hello, Are there any items from that order that are in stock? Thank you, | On Apr 12, 2018, at 5:18 PM, Mud Australia Store Los Angeles EE wrote: Dear i. We hope this email finds you well. Thank you for your purchase with Mud Australia. Your porcelain will be carefully handmade by our ceramists in our studio in Sydney, Australia. We anticipate delivering your items between approximately 24 May - June 7. We warmly invite you to contact us at Mud Australia LA should you have any further queries regarding your order. Best regards, Jax & Mud Australia LA <image001.png> mud australia Inc. Creators and manufacturers of handmade porcelain tableware EFTA00543935

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Los Angeles 8216 West 3rd St Los Angeles CA 90028 T 1 424 258 7142 Mon-Sat 10am — 6pm Sun 11am — 5pm EFTA00543936