From: Karyna Shulick [a To: Emily Oddo Subject: Re: Order PC022590 with PlantContainers.com Date: Thu, 02 Apr 2015 14:39:24 +0000 Great, thank you! > On Apr 2, 2015, at 10:13 AM, Emily Oddo cS —isSSSi wrote: > Good Morning Karyna, this was shipped. The tracking # is 1ZV7E495P295549035 going with UPS. If there is anything else I can assist you with, please let me know. > Thank you and have a great day! > PlantContainers.com > Administrative Supervisor > Emily Oddo > From: Karyna Shuliak > Sent: Wednesday, April 01, 2015 3:14 PM > To: Emily Oddo > Subject: Re: Order PC022590 with PlantContainers.com > Hi Emily, > Where are we with this order? I had no updates since your last email on March 20th! > Karyna. > On Mar 20, 2015, at 10:45 AM, Emily Oddo cS —s—i‘ié*S wrote: Karyna, I am glad you reached out to customer service. | was unable to locate your number since | had no invoice #. I did call you back yesterday at the number given. I am expecting these to be in next week. I do apologize for the delay. We have been experiencing delays w/ freight. As soon as this ships out, an e-mail will be sent to you w/ tracking #s. If there is anything else I can do or assist you with, call me directly at PlantContainers.com Administrative Supervisor Emily Oddo From: Karyna Shuliak Sent: Thursday, March 19, 2015 11:14 PM To: Customer Service Subject: Re: Order PC022590 with PlantContainers.com >> Hello, EFTA00537126

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>> | am still waiting on the update of my order. Despite the fact of me calling the customer service, the person I spoke with was unable to check on my order, but promised that another agent will call ASAP! Nobody called or emailed back! The order has been placed almost a month ago, this is unacceptable!!! I need an update ASAP! I look forward to your prompt response! > On Feb 23, 2015, at 11:29 PM, Customer Service (I wrote: Dear Karyna Shuliak, Your invoice number for this order is PC022590. > Please retain this invoice number for reference information. You have ordered the following: Qty Description Unit Amount 1 (S-POB-01) Iso-Pod Modrn Oval Bow! $364.99 $364.99 Planter Set Order placed at: Mon Feb 23 21:29:27 2015 We will ship to: Karyna Shuliak nited States of America Shipping Method: Standard Shipping E-mail: | We will bill to: Karyna Shuliak 9 E 7\st Street > New York,, NY 10021 United States of America Payment Information: phoneNumber: a locationStatus: residential > Thank you again for your order. EFTA00537127