From: Karyna Shulick To: Emily Oddo Subject: Re: Order PC022590 with PlantContainers.com Date: Fri, 20 Mar 2015 16:36:21 +0000 Thank you Emily! > On Mar 20, 2015, at 10:45 AM, Emily Oddo = —ssSSi—i‘a wrote: > Karyna, I am glad you reached out to customer service. I was unable to locate your number since I had no invoice #. I did call you back yesterday at the number given. I am expecting these to be in next week. I do apologize for the delay. We have been experiencing delays w/ freight. As soon as this ships out, an e-mail will be sent to you w/ tracking #s. If there is anything else I can do or assist you with, call me directly at > PlantContainers.com > Administrative Supervisor > a Oddo > From: Karyna Shuliak > Sent: Thursday, March 19, 2015 11:14 PM > To: Customer Service > Subject: Re: Order PC022590 with PlantContainers.com > Hello, > 1 am still waiting on the update of my order. Despite the fact of me calling the customer service, the person I spoke with was unable to check on my order, but promised that another agent will call ASAP! Nobody called or emailed back! The order has been placed almost a month ago, this is unacceptable!!! > I need an update ASAP! > | look forward to your prompt response! > On Feb 23, 2015, at 11:29 PM, Customer Service (> wrote: Dear Karyna Shuliak, Your invoice number for this order is PC022590. Please retain this invoice number for reference information. You have ordered the following: Qty Description Unit Amount 1 (S-POB-01) Iso-Pod Modrn Oval Bow! $364.99 $364.99 Planter Set > Subtotal: $364.99 EFTA00537112

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>> Shipping $95.00 Total: $459.99 Order placed at: Mon Feb 23 21:29:27 2015 We will ship to: Karyna Shuliak United States of America Shipping Method: Standard Shipping We will bill to: 9 E 71st Street New York,, NY 10021 United States of America Payment Information: phoneNumber {ag locationStatus: residential > Thank you again for your order. EFTA00537113