From: Karyna Shulick (a To: Carolina Gomes <i Ce: Marilia <] >, Eduardo < >, Richard Kahn <j Subject: Re: NYC apt.#8 H Date: Thu, 04 Jun 2015 16:58:00 +0000 Thank you, I will get back to you as soon as I have an answer. > On Jun 4, 2015, at 12:40 PM, Carolina Gomes hii: wrote: < Hi Karyna : We don't have 10x12. : We have the Champagne cowhide rug (size 13-1" X 10-6") in stock. The price difference is $4,594.98. . The other size (10-6" x 7-10") takes 8 -9 weeks to arrive. > Please let us know a.s.a.p. which size you will need. > Thank you > Best regards, > Carolina Gomes >artefacto > 17651 Biscayne Blvd. Aventura, Fl 33160 > Phone: > www.artefacto.com > ----- Original Message----- > From: Karyna Shuliak (mil i -_ i | > Sent: Thursday, June 04, 2015 11:22 AM > To: Marilia > Ce: Eduardo; Carolina; a TEE. 8 ichacd Kann > Subject: Re: NYC apt.48 H > Hi Marilla, > The champagne color is the correct one. Before we go ahead with the order I wanted to check if you have it in a bigger size close to 10X12, and if so what would be the price difference? > Thank you, > Karyna. >> On Jun 3, 2015, at 6:41 PM, Marilia = t—tsSSCS wrote: EFTA00536580

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>> Karyna Carolina will send you the quote to send to NY next week but also if you prefer , you can quote with any different company Thank you. Marilia From: Karyna Shuliak [mailto; >> Sent: Wednesday, June 03, 2015 4:45 PM To: Marilia Cc: Eduardo; Carolina; ; Richard Kahn Subject: Re: NYC apt.48 H >> Thank you Marilla, Here is the copy of the order that I just approve bu please take a look and give me your ok. >> I will ship the camel rug I have to your warehouse. A rush order for a cowhide champagne rug would be helpful, please place the order ASAP, so that we don’t loose time. >> Thanks again, Karyna. On Jun 3, 2015, at 4:20 PM, Marilia SS —sCS wrote: Hi Karyna he correct color of the rug is cowhide champagne ( see attachment ) and unfortunately | don't have in our show room but I can put a rush nd bring it in 8 -9 weeks. ( I hope it can help ). > Also there's no store credit, before we do the last delivery Rosana and Richard spoke and they have agreed that the credit situation was -ompletely resolved, no balance to pay and no store credit. > Im going on vacation tomorrow so please solve this with Carolina and > Eduardo. > Warehouse address Is attached, we will send the new one after we > receive the one you have. > Thank you Marilia ----Original Message----- > From: Karyna Shuliak (mil IT > Sent: Wednesday, June 03, 2015 3:04 PM To: Marilia > Cc: Eduardo; pC ; Richard Kahn > Subject: Re: NYC apt.48 H EFTA00536581

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>>> Thank you Marilla, >> I would like to proceed with an exchange. Could you please provide the warehouse address where | should ship the rug? Also, so we don't >>> get confused again, what is the correct name of the color that I was asking for? Please also attach a photo of the correct cowhide rug from your >>> showroom, so I know we are talking about the same thing. >> Can | actually get this rug from your showroom instead of waiting 12 weeks? >>> I was told, that we still have credit with your company, can it be >> applied towards the shipping costs? >>> Thank you, >> On Jun 2, 2015, at 3:40 PM, Marilia = s—<—tsSSCS wrote: >>>> >> Hi Karyna >>> >> We can help you regarding the rug, but considering it was not a >>> mistake in our part. >> You would have to receive the rug in our warehouse in Miami and >>> order another rug for you, since it is not in stock, Once it arrives >> (12 weeks ETA) you could pick it up at our warehouse or we would >>> quote to send it to NY. > Thank you >> Marilia >>>> ----- Original Message----- > From: Karyna Shuliak (mil i -_ i >>>> Sent: Tuesday, June 02, 2015 1:41 PM >> To: Marilia >>>> Cc: Eduardo; a >>> ; Gregory Riches >>>> Subject: Re: NYC apt.#8 H >>>> Whatever happened, unfortunately this is not the color the client >> wanted.. I would really appreciate if we could exchange it! >>>> Thank you for your understanding! >> >> We just checked everything and we sent exactly the color Gregory > has chosen after your visit, when he came to the store which was >> the camel ( this color is like caramel and he said was the right >>> color for the EFTA00536582

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>>>>> Also you were copied in the email from Gregory confirming all the >>>>> items ( see below), he requested that color on November 21st. >>>>> Thank you >>>>> Marilia >>>>> >>>>> >>>>> >>>>> >>>>> -----Original Message----- >>>>> From: Eduardo [mailto; >>>>> Sent: Tuesday, June 02, 2015 1:04 PM >>>>> To: Karyna Shuliak >>>>> Ce: ; 5 >>>>> ; Marilia >>>>> Subject: FW: NYC apt.#8 H >>>>> >>>>> Good afternoon Karyna, >>>>> >>>>> | am sorry if I couldn't talk to you, as you know we do have >>>>> clients coming to the store and takes time to work on their homes. >>>>> >>>>> Also considering all the apartments, whenever you request a >>>>> specific information, | need to revise it, | do not have all the >>>>> details on top of my head. >>>>> The rug is correct! That was the final color revised by Gregory, >>>>> From: Gregory Riches [mail iii) >>>>> Sent: Friday, November 21, 2014 4:22 PM >>>>> To: Eduardo >>>>> Subject: NYC apt.#8 H >>>>> Hello Eduardo, >>>>> Here is the list of additional furniture I need for apt. 8H at 301 >>>>> east 66th st in NY. >>>>> Purchaser will be the same as the other orders as will the delivery >>>> address. >>>>> >>>>> (4) Vane Il dining chairs in polar piece >>>>> (1) Spin dining table in Uranus lacquer >>>>> (1) Jensen sofa in Ratier Salinas Mix natural >>>>> (2) Juliette Swivel lounge chairs in oak and Ratier Boucle Valencia >>>>> Off White >>>>> (1) Cow hide rug squares in camel 11' x 8' >>>>> (1) Kenzo double dresser in oak truffle >>>>> (2) Bloom side tables in sahara outside and uranus lacquer inside. >>>>> (2) Crystal column lamps >>>>> (1) Eden ottoman in velvet Ravello multicolored >>>>> >>>>> Please put together the necessary quotes and forward them to me for EFTA00536583

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>>>> review. >>>>> >>>>> Thank you, >>>>> Gregory >>>>> >>>>> Gregory Riches >>>>> INTERIORS >>>>> 43 West 28th #3 >>>>> NYC, NY 10001 >>>>" >>> <Cowhide-Champagne-2.jpg><WAREHOUSE Info.pdf> >> >> <072072_8H_Cowhide_2ndRep| from 071603.pdf> > <072086 8H Cowhide _2ndRepl from 071603 option2.pdf> EFTA00536584