From: Karyna Shuliak To: Mails Ce: Eduardo <j >, Carol Richard Kahn < Subject: Re: NYC apt.48 H Date: Wed, 03 Jun 2015 20:45:17 +0000 Thank you Marilla, I will ship the camel rug I have to your warehouse. A rush order for a cowhide champagne rug would be helpful, please place the order ASAP, so that we don’t loose time. Thanks again, Karyna. > On Jun 3, 2015, at 4:20 PM, Marilia <> wrote: > Hi Karyna > The correct color of the rug is cowhide champagne ( see attachment ) and > unfortunately I don't have in our show room but I can put a rush and bring > it in 8 -9 weeks. ( I hope it can help ). > Also there's no store credit, before we do the last delivery Rosana and > Richard spoke and they have agreed that the credit situation was > completely resolved, no balance to pay and no store credit. > Im going on vacation tomorrow so please solve this with Carolina and > Eduardo. Warehouse address Is attached, we will send the new one after we receive the > one you have. > Thank you > Marilia > -----Original Message----- > From: Karyna Shuliak (mail 3 DDT i | > Sent: Wednesday, June 03, 2015 3:04 PM > To: Marilia > Cc: Eduardo; : > ; Richard Kahn > Subject: Re: NYC apt.48 H > Thank you Marilla, > I would like to proceed with an exchange. Could you please provide the > warehouse address where I should ship the rug? Also, so we don't get > confused again, what is the correct name of the color that I was asking for? > Please also attach a photo of the correct cowhide rug from your showroom, so > | know we are talking about the same thing. > Can | actually get this rug from your showroom instead of waiting 12 weeks? > I was told, that we still have credit with your company, can it be applied EFTA00536564

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> towards the shipping costs? > Thank you, > Karyna. >> On Jun 2, 2015, at 3:40 PM, Marilia <> wrote: >> Hi Karyna > >> We can help you regarding the rug, but considering it was not a >> mistake in our part. >> You would have to receive the rug in our warehouse in Miami and order another rug for you, since it is not in stock, Once it arrives (12 >> weeks ETA) you could pick it up at our warehouse or we would quote to send it to NY. > Thank you >> Marilia ; Original Message----- >> From: Karyna Shuliak (mil SPI ZT >> Sent: Tuesday, June 02, 2015 1:41 PM > To: Marilia >> Ce: Eduardo; rs. > ; Gregory Riches Subject: Re: NYC apt.48 H > Whatever happened, unfortunately this is not the color the client > wanted.. I would really appreciate if we could exchange it! >> Thank you for your understanding! We just checked everything and we sent exactly the color Gregory has > chosen after your visit, when he came to the store which was the camel ( this color is like caramel and he said was the right color > Also you were copied in the email from Gregory confirming all the > items ( see below), he requested that color on November 21st. EFTA00536565

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>>> >>> -----Original Message----- >>> From: Eduardo [mailto; >>> Sent: Tuesday, June 02, 2015 1:04 PM >>> >>> Subject: FW: NYC apt.#8 H >>> >>> Good afternoon Karyna, >>> >>> 1 am sorry if 1 couldn't talk to you, as you know we do have clients >>> coming to the store and takes time to work on their homes. >>> >>> Also considering all the apartments, whenever you request a specific >>> information, | need to revise it, | do not have all the details on >>> top of my head. >>> The rug is correct! That was the final color revised by Gregory, >>> which was signed on in the order, prior shipping. >>> >>> ----- Original Message----- >>> From: Gregory Riches [mailto (| >>> Sent: Friday, November 21, 2014 4:22 PM >>> To: Eduardo >>> Cc: Rosana; Rich Kahn; Shuliak Karyna >>> Subject: NYC apt.#8 H >>> Hello Eduardo, >>> Here is the list of additional furniture I need for apt. 8H at 301 >>> east 66th st in NY. >>> Purchaser will be the same as the other orders as will the delivery >> address. >>> (4) Vane Il dining chairs in polar piece >>> (1) Spin dining table in Uranus lacquer >>> (1) Jensen sofa in Ratier Salinas Mix natural >>> (2) Juliette Swivel lounge chairs in oak and Ratier Boucle Valencia >>> Off White >>> (1) Cow hide rug squares in camel 11' x 8' >>> (1) Kenzo double dresser in oak truffle >>> (2) Bloom side tables in sahara outside and uranus lacquer inside. >>> (2) Crystal column lamps >>> (1) Eden ottoman in velvet Ravello multicolored >>> >>> Please put together the necessary quotes and forward them to me for >> review. >>> >>> Thank you, >>> Gregory >>> >>> Gregory Riches >>> INTERIORS >>> 43 West 28th #3 EFTA00536566

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YC, NY 10001 > <Cowhide-Champagne-2.jpg><WAREHOUSE Info.pdf> EFTA00536567