@ AppleCare AppleCare Protection Plan Certificate Date issued 07/01/2012 Part No. S3137LL/A JEFFREY EPSTEIN 9E 71ST ST NEW YORK, NY 10021-4102 7862462762 APP FOR MACBOOK PRO Thank you for purchasing the AppleCare Protection Plan. This certificate confirms AppleCare Protection Plan coverage for your Apple product(s). Please keep this ce@fit Original sales receipts for your Apple product(s), and the included AppleCare Protection Plan Terms and Co Rett pedenn ene bo etek SSeS yeaa ga ene ee shusse tutes 0 moment 0 rates the shave Git es premedin eniited sp enmpnenda a Angelus! : if corrections are necessary or if you have questions, please contact Apple for assistance. You can find lo international contact information at http://www apple.com/support/contact/phone_contacts html. The support component of the AppleCare Protection Plan begins after each product's service see the included AppleCare Protection Plan Terms and Conditions for complete details. if you experience difficulties with your covered Apple product(s), refer to the Getting Started Guide for tro tips. If you are not able to resolve the issue, please contact Apple. Apple technical support contact info hours of operation are listed in the Getting Started Guide, which can be downloaded from www apple com/support/applecare/ww. In the U.S. the company obligated under the AppleCare Protection Plan is AppleCare Service Company, Arizona comoration, doing business in Texas as Apple CSC inc. For Florida consumers: Sales Representative: Apple Vint Loop. Caprio, CA 801 ion System 2394 E. Camelback Road, Phoenix, AZ 85016 EFTA00522029

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ia a? (606.31 OSE 2A Amencan Express Fraud Operations P.O. Box 981541 £l Paso, TX 79008 WALL Lead eral epee ete Ed et os , iaag 9 E 7ist Street New York, NY 10021-4102 Account Ending Ix 11039 We have investigated your recent claim for $7.54, We received your request to investigate the amount of $7.54 as a fraud dispute. We regret that we will not be able to handle this as a fraud dispute. AT&T prefers to handle their own fraud in an attempt to fraudulent activity 4s soon as possible. Please contact them directly at 1-800-657-2466. We found that we inadvertently applied credits in the amounts of $7.54 and $7.54 to your ‘To correct this error, we have issued debit adjustments. The adjustments will appear on an upcoming sta We regret that we inadvertently applied a debit of $7.54 to your account. To correct this, we credit adjustment that will appear on an upcoming statement. Thank you for the opportunity to assist you with this matter. If you have any further questions, contact one of our Service Representatives at the telephone number ksted on your statement. DP Aybas P. Hopkins Fraud Services Dispute Reference Number: MM23955 The sever of this card & Amencan Express Centurion Bank. mis IND 1O1E FROP RB4AGSSA MM239065 = TRMUNFR1001 2001 EFTA00522030