Claim Letter 9g 00 For: Damage Shortage | xon; Outdoor furriture - sofas/dining chairs 2 or shortage was first discovered: 6/26/2018 - Little St. James Island 1e-Sseat sofas - crushed sides/Three-seat sofa - ent back section/Dining chairs - bent legs / | 725 Shipment # 7689204 ized statement showing how amount claimed is determined es a) articles, nature and extent of loss or damage, invoice price of articles, etc.) 1GID72345, dented on right side of door Value: $799.95 ned sides - $108 each (8216.00 | . ck section - $225 each | $225.00 ent legs - $49 each $ 98.00 $ Total Amount of Claim in USD $939.G0 suppor documents are required ms exceeding US$750.00 or ¢ tation pertaining to the claim if applicable ust be retained for presentation at time of settlement Today's Date June 27, 201 8 Fax V! 00802-1348 State/Country/Zip EFTA00521140

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BILL OF LADING TSCW13171725 . . . . c ; Tropical — treviastioving aa constrstin www tropical.com SHIPPING Page 1 of | EXPRESS RELEASE NOTIFY PARTY ALSO NOTIFY/ROUTINGINSTRUCTIONS, —_— bony TROPIC TIDE - 1220 PORT OF PALM BEACH SEAPORT OPIC TIDE - 1220 EDA: 6/17/2018 PORT OF DISCHARGR PLACE OP DELIVERY BY nn POINT AND COUNTRY OF ORIGIN OF GOODS CROWN BAY SEAPORT (ST THOMAS) PARTICULARS FURNISHED BY SHIPPER HAZ ‘DESCRIPTION OF PACKAGES GOODS 40HC DRY SLAC 110 CARTON(S) OUTDOOR FURNITURE 5225 2370 1947.4 55,144 TOTAL 5225 2370 1947.4 55.144 ON BOARD TROPIC TIDE - VOYAGE 1220 JUNE 13, 2018 SIGNED AS AGENT BONDS 1&E(63) 99491421 CLAUSES NOEEI See. 30.37(e) SHIPPER'S LOAD, STOW, COUNT, WEIGHT AND SEAL. CARRIER’S CUBP. = aw a6 adh (a 8 / Di PRLIOHT PAYABLE ATIBY ST THOMAS, USVI BILL OF LADING PROCESSING PEE BOND BUNKER SURCHARCE LOW SULFUR FURL SURCHARGE SECURITY SURCHARGE VGM WEIGHING SURCHARGE HANDLING LANDING CHARGE TERMINAL HANDLING CHARGE THE BOL TERMS AND CONDITIONS, AVAILABLE AT celia Feasts Cocat Gonce, DATROPISSUANCE 06/14/2018 | NO OPORMGENAL WIGS) SIGNED @ [VOYAGEOATH @6/13/2018 | Printed: 06/23/2018 10:08:20 EFTA00521141

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Page 1 — - - _ mare OUR REF 000! ee 4 512 ! —— cose ST THC 100802 DELIVERY ORDER LUND & PULLARA INC. ™ — ~~ 7 7 ~ PALM BEACH, FL 33406 A : L NAME FLIGHT! VOYAGE ® | FRO PORT OFIORIGIN APRPORT \ i 4 1305 NORTH PERIMETER ROAD WEST EC MAEF ENZHE | 817W | MIAMI, FL } = "aa “Tanevatoave | Fate Tuaoo. | LOCAL DELIVERY OR TRANSFER BY (DELIVERY ORDER ISSUED TO) «| USZ26 06/07/18 QX0 ENTERPRISES INC HAWES NO. ENTRY NO. CuST REF. NO. OSTIGZMIA184 | - + | HESHAN RUIHUI oPK 7 ER —=— PORT OF MIAM! TERMINAL OPERATING CO oe : | 2020 PORT BLVD VIERA S L x Is 234 22.' ~~~ Contact: CUSTOMER, SERVIC Remarks: PPING, THIS WILL BE A LIVE BOOKINGS 13171725 INBOND 156373674 é FURNITURE = 5,224.90 LB | 2,370.00 KG |_) OT Eme Lesponse Guidebook, and the driver has been Instructed in Rs use. This ls to certify , bid a LUND & PULLARA INC * M/COLLECT ) 1305 NORTH PERIMETER ROAD —— WEST PALS KEY - = DONO seis Recaived Signature ¥ Mate: has no benefic fy us at once it delivery cannot al title in property. EFTA00521142

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ER’S LETTER OF INSTRUCTION N a June 6, 2018 ESHAN RUIHUI FURNITURE CO LTD 13 CHENSHAN INDUSTRIAL ROAD TINA S/ST THOMAS B3 LHOMAS, USVI 00802 ? ACCOUNT OF CONSIGNEE JLLARAINC. FMC 1022 ETER RD. ALVIS J IS ae GY 2240 i, FL. 33406 ide insurance** EFTA00521143

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; LSIE, LLC Heshan Ruibui Furniture Co.,Ltd ADD:No.13,Chenshan Industrial road, Yayo town, Heshan Es COMMERCIAL INVOICE EFTA00521144

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Heshan Ruihui Furniture Co.,Ltd Add:No. 13, Chenshan Industrial Road, Yayao Town,Heshan E-mail Tel/whatsapp:+ i Skype To:: Mr. as Date: Jan-7th-2018 roa severe Sesion) —s | ov — Ratancor | Camron, | com | Item No Picture 1 seat sofa 2,160 150°85°74 RH54 Dining table 55°*57°84 Dining chair Remark: 1. This is our FOB price base on your order. 2.This quotation valid 30 days 3.Delivery day:30 days after receiving deposit. 4.Payment term:T/T,30% deposit and 70% balance should be paid when loading EFTA00521145

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6/27/2018 Gmail - LSJE_BOL_ON_SITE_062618 M1 Gmail Es - LSJE_BOL_ON_SITE_062618 Good Morning to All Confirming on site - 20 - 3 Seat Sofas 2. 30 - Lounge Chairs | OX Y | (n 60 - Ottomans 60 - Dining Chairs 10 - Dining Tables (2.) <4 = KE This number includes the damaged items Back Up on BOL - 20 - Sofas (|) IPR = 2ZIQDS 60 - Dining Chairs 10 - Dining Tables mat a O% al Warmest regards [Quoted text hidden} EE 7588402928 view=pt& search=all& permmsgid=msg-f%3A 160444282 1742352141 &simpl=msg-f%3A 16044428217... 1/1 EFTA00521146

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6/27/2018 Gmail - LSJE_BOL_ON_SITE_062618 M Gmail Es - LSJE_BOL_ON_SITE_062618 5 messages LSJ GSJ < > Tue, Jun 26, 2018 at 4:01 PM Good Afternoon | Confirming BOL TSCW13171725 is on site, but 5 items where damaged x 1 Sofa - bend back section x 2 Arm Chairs - Crushed Sides x 2 Dining Chairs - Bend Legs Please note that the shippers invoice did not reflect the items in the container, (Arm Chairs where not reflected) - hence more that 126 pieces and more than 110 cartons (not cartons - paper wrapped) the invoice that showed me was correct in reference to the items that we received \f you require any further information please let me know Warmest regards The St. James Grou Suite B3 St Thomas USVI 00802 7 attachments IMG_0655.jpg 108K IMG_0656.jpg 109K RD (0 ai's02ik=676084b2928view=pt&search=all&permthid=thread-%3A 16043704669960068228simpl=msg-1%3A 16043704669... 1/5 EFTA00521147

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6/27/2018 Gmail - LSJE_BOL_ON_SITE_062618 IMG_0650.jpg 128K IMG_0651.jpg 114K IMG_0657.jpg 115K IMG_0658.jpg 118K br) LSJE_BOL_TSCW13171725_062618.pdf 635K 7 618402928 view=pt&search=all& permthid=thread-1%3A 16043704669960068228simpl=msg-1%3A 16043704669... 2/5 EFTA00521148

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INSURANCE COMPANY INC even (Om P ye Cargo Claim Procedure 1. Notify your carrier that a loss has occurred 2. —_ Seven Seas of concealed damage within 3 business days of delivery. Notification to 3. The claim should be filed with your local shipping agent OO 0 0 4. Complete the attached claim letter or send a letter indicating: = Bill of lading number * The dollar amount of claim * Adescription of the loss and any other details pertaining to the cargo in question * Clarify if cargo was short, damaged or both * Mention if you prefer a percentage loss settlement 05. The following supporting documents need to accompany the claim letter: * Bill of lading * Delivery receipt (s) * Invoice highlighting the damaged/short items * Photos of damages for claims exceeding US$750.00, unless otherwise requested. 0 #6. Copies of the following documents may also be required if applicable: * Estimate of repair Note: Two estimates are required for repairs over US$2,000.00 * Independent survey * Discrepancy certificate * Condemnation or dumping certificate * Any other relevant information or documentation that pertains to the claim *** Note: Damaged goods must be retained for presentation at time of settlement *** Claims supported by proper documentation will be settled within thirty (30) days of receipt. 501 Avenue P + Riviera Beach, FL 33404 » [EE - EFTA00521149