Per Bella : Merwin tried to reconnect unit, but only one light turned on. Att = confirmed that the unit is dead as nothing works , only power light. It = doesn't try to connect to the internet. The second and third light = should be flashing and it doesn't. They will send us a warranty = replacement unit by USPS. Delivery is in 5-6 business days. Confirmation = order # OY-5594295. EFTA00504036