From: "Natalia Molotkova" (i i i - Subject: Change ticket {J 16MAY 19 (J (Need hotel & train ticket!) Date: Thu, 23 May 2019 16:47:27 +0000 Attachments: par le JUS Centurion Banner Ticket issued, see attachment. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana: Hours: Mon through Friday 9AM-530PM EST text File Attachment Attachment 3.html, 1219777 bytes, Added to incident Sorry, there is a ticketing fee as well, total $334.95. And | need her phone number, please. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana: Hours: Mon through Friday 9AM-530PM EST text File Attachment Attachment 2.html, 1216063 bytes, Added to incident Remind me CID. Sun. 2 Jun. 19 02:01 PM LONDON ST-PANCRAS 05:17 PM PARIS NORD $327.00 Product Conditions From LONDON ST-PANCRAS to PARIS NORD Eurostar 9030 - Reservation included 1 x Standard Premier Leisure isolated Window, Coach 001, Seat 075 Refunds/exchanges are subject to a 7% administrative fee in addition to the following conditions. Refunds: Non refundable. Exchanges: If ticket not used, exchangeable before train departure date for a fixed fee of 50 EUR per segment, per passenger, and by paying the difference in price with the next available fare in the same or higher class of service, and no refund if price decreases. Thereafter, no exchange allowed. Refunds/Exchanges when applicable, are performed by the issuing office, and exchanges can also be done at any Eurostar station. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana: Hours: Mon through Friday 9AM-530PM EST == Attachment 1.html, 1209702 bytes, Added to incident ist class - $327, Premier - $365.00 EFTA00495706

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Regards, Natalia (Natasha) Molotkova Centurion Relationship a Hours: Mon through Friday 9AM-530PM EST lets do 2:01pm can | have price of premium economy and biz? (or is it first?) On May 23, 2019, at 11:49 AM, Natalia Molotkova <j vrote: \# US Centurion Banner Trains are: At 2:01pm or 3:31pm, which one? What class? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday S9AM-530PM EST OK, working on train. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday SAM-530PM EST for the moment we will not book this hotel for ZZ. researching her to stay with a friend instead... train ticket next! :) On May 23, 2019, at 10:11 AM, Natalia Molotkova <> wrote: US Centurion Banner Hot el: You r resp ons eis req uire dto com plet e this rese rvati on. Pric es and aval labili ty are subj ect to cha nge. Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. wr EFTA00495707

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co NTI INTERCONTINENTAL LONDON PARK NE ONE HAMILTON PLACE PARK LANE NTA LONDON GB W1J 7QY L LO CLASSIC ROOM ND “* 429.00 EFF 30MAY - 31MAY ON 439.00 EFF 31MAY - 02JUN PAR K * Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. ON E SUPERIOR ROOM HA “* 469.00 EFF 30MAY - 01JUN MIL 499.00 EFF O1JUN - O2JUN TO N + Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. PLA cE PAR DELUXE ROOM K “" 519.00 EFF 30MAY - 31MAY LAN 529.00 EFF 31MAY - 01JUN E 565.00 EFF O1JUN - 0O2JUN Lo ND + Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. ON GB EXECUTIVE ROOM wid “* 549.00 EFF 30MAY - 31MAY 559.00 EFF 31MAY - 01JUN TQY 619.00 EFF O1JUN - 0O2JUN * Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. CLA Cancellation policy - 1 days prior to arrival. ssi c RO Please reply to this email and provide your authorization to proceed. OM Regards, 429. Natalia (Natasha) Molotkova 00 Centurion a a Hours: Mon through Friday 9AM-530PM EST EFF 30M AY - 31M AY great. thanks . 439. On May 23, 2019, at 9:40 AM, Natalia Molotkova <> wrote: oo \»US Centurion Banner oK, EFF wor 31M king AY - on 02d train UN and hote I . next Esti mat ed Reg total ards for | hote Nat ! alia ese (Nat rvati ash on: a) 6B Mol P13 otko 97.0 va 0. Dail y reso rt and addi tion EFTA00495708

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OK, working on train and hotel next. fees may Regards, appl Natalia (Natasha) Molotkova y. Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST su PE Great! Please issue ticket as stated below. thanks Cen RIO turio R n RO On May 23, 2019, at 9:36 AM, Natalia Molotkova <> wrote: Rel OM atio “* US Centurion Banner nshi 469. Man age EFF 30M AY - ot UN 499. 00 EFF oO UN 02J UN Esti mat ed total for hote BEES BBFE Let's start with air first: rese rvati on: GB P14 37.0 Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). * Ticket is refundable, changes are subject to difference in fare. * Thu, 30 May - British Airways 6 - Business - 12h 25m pall Departing: Tokyo Narita Airport (NRT) at 12:55 pm id Arriving: London Heathrow Airport (LHR) at 5:20 pm | and addi tion Regards, a Natalia (Natasha) Molotkova ho Centurion Relationship Manager appl Please reply to this email and provide your authorization to proceed. Hours: Mon through Friday 9AM-530PM EST 877 09 87 good to know... hoping you feel good as new asap! DEL UX RO OM 519. 00 Morning, thank you , | am OK. Working on exchange. EFTA00495709

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Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFF 30M AY - Hours: Mon through Friday SAM-530PM EST 31M AY . Hou 529. Moming. Hope you are feeling ok.!! We need to change [J ticket to London to depart on May 30. Also can we book her a regular roomat f<. 99 the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. Mon thro ugh Frid EFF ay 31M 9A AY- M O1J 530 UN PM EST 565. oo FUGHTS | HOTELS | CARS | CRUISES Gre at! EFF Ple ot ase UN tick UN et as stat . ed Esti belo mat tha total Thanks ! Your reservation is confirmed. nks for hote Enjoy your trip! On ese rvati on: GB RECORD LOCATOR: 20 pig 19, 43.0 YOUR TRIP DETAILS 93 Dail reso DO NOT REPLY TO THIS EMAIL. This message was sent froen a notification only address that Nat and cannot accept incoming messages. If you have any questions, please contact Centurion Travel alia aadi Service at 1s Mol tion fees may appl If airline tickets are purchased for this itinerary: Aiffine Baggage Fee/Rules may apply and can be accessed by visiting: hitos//myamextravel.combaggage ao A ma BBP EXE cu Tv ERE m Other Information RO OM BBE| =| v 549. 00 j * CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT EFF Let’ 30M Paris to Osaka g AY- star 31M FLIGHT AF 292 AY air 599. first 00 EFTA00495710

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DEPARTING Thu, May 16 2019, 01:55 PM Py Charles De Gaulle (CDG) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal: Terminal 2 F Arrival Terminal: Terminal 1 FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BA6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Aiport (NRT) British Airways Opersted By British Arverys Non-stop Duration:12 Hrs 25 Mins Departure Terminal: Terminal 2 Arrival Terminal: Terminal 5 FLIGHT CONFIRMATION British Airways: ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) FLIGHT INFORMATION Your Seats: 106 W Premium Economy Boeing 777-200/2 Meals: Meats Sr ARRIVING Fri, May 31 2019, 05:20 PM L don don Heathrow (LHR FLIGHT INFORMATION Your Seats: 11 C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult TRAVELLER INFORMATION E-TICKET NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial of other select emergency JOOOXXXXXXL cash wires and more. Card Members may be responsible for th third-party service providers coordination and assistance services, inc! 1-800-333-AMEX (toll-free) 1-3 (direct-dial collect) ng medical and legal referrals, PP You r EFF res 31M pon AY - req uire dto 619. mpl ete this rese EFF rvat O1J ion. UN Pric 02J es UN and avai labi + lity Esti are mat sub ed ject total to for cha hote nge | rese rvati Tot GB al P17 air 27.0 rese 0. rvat Dail ion, y incl reso udi rt ng and tax addi es tion and al fees fees t may $0. appl {exc han ge wit Can refu atio nd on of poli $38 cy- 70) 1 day * prior Tic to ket artiv refu nda ble, Ple ase cha repl nge yto 3 this are ema sub il ject and to prov diff ide ere your nce auth in ofz fare atio nto proc u, EFTA00495711

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View and manage your Trip by logging onto American Express Travel. Entry and Exit Information for Travel American Express recommends that you periodically review www. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. ‘You may receive customer service emails even if you have requested not to receive email marketing offers fromm American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress. com/privacy See attached itinerary PDF of link for full terms and conditions. POF itinerary attachenent: if you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to websile below to download and install this free software. www adobe. tn Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liabilty Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be able for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents of failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets of other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBW600469694. lowa: TAY 669 Registered lowa Travel Agency. 30 Reg Ma ards y- Brit Nat ish alia Air (Nat way ash s6 a) - Mol Bus otko ine va vin Cen & turio don Rel Hea atio thr nshi port age repl yto E Bes EEFE gE EFTA00495712

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES (87 AT AMERICAN EXPRESS TRAVEL 7) 877 -09 87 Cen turio a p Rel atio nshi taloment | Visit the Canturion Card wmbsite . To To lawn mote abot e-mail securily oF report 8 suspicious e-mail, please visi us al ynericonmcpress comiphishing. lp) America, P © 2015 American Express. All rights reserved n Man American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way Express® age resporsibie or liable for the actions of the service pravider and the only remedy for any claims relating to services or products provided by the service provider Is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorze. We reserve the right to note profile and preterance data r for servicing purposes. Let's start with air first: Hou rs: Your response is required to complete this reservation. Prices and availability are subject to change. Mon thro * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). ugh Fri * Ticket is refundable, changes are subject to difference in fare. by * Thu, 30 May - British Airways 6 - Business - 12h 25m BA Departing: Tokyo Narita Airport (NRT) at 12:55 pm 530 Arriving: London Heathrow Airport (LHR) at 5:20 pm PM EST Please reply to this email and provide your authorization to proceed. nata Regards, lia. Natalia (Natasha) Molotkova mol gre Centurion Relationship Manager otko at. va than @c ks Hours: Mon through Friday 9AM-530PM EST entu Hien. |, in SOM 4a y good to know... 23, hoping you feel good as new asap! 20 19, at 94 0 Morning, thank you , | am OK. AM Working on exchange. Nat alia Mol Regards, otk Natalia (Natasha) Molotkova ova Centurion Relationship Manager <o atal a Hours: Mon through Friday 9AM-530PM EST mol otk ova (87 es Morning. Hope you are feeling ok.!! We need to change [MJ ticket to London to depart on May 30. Also can we book her a regular room at the Do uri intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. ‘99 on. a & m> wro te: OK, wor EFTA00495713

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- on Py FLIGHTS | HOTELS | CARS | CRUISES train and hote next Reg ards Hou Nat rs: alia Mon (Nat thro ash ugh a) Frid Mol ay otko 530 PM Thanks ! Your reservation is confirmed. EST Enjoy your trip! RECORD LOCATOR: I fi to YOUR TRIP DETAILS ng DO NOT REPLY TO THIS EMAIL. This message was sent from a nobification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel new Service at 1 asa pl Cen tf airline tickets are purchased for this itinerary: turio Aifline Baggage Fee/Rules may apply and can be accessed by visiting: n hites.//m yamexiravel com/haqgeage co Mor nshi ning p > Man than age Other Information you am OK. « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Wor king on exc han Paris to Osaka ge. FLIGHT AF 292 Reg ards DEPARTING ARRIVING Nat Thu, May 16 2019, 01:55 PM Fri, May 17 2019, 08:45 AM alia Paris Osaka (Nat Charles De Gaulle (CDG) Kansai International (KIX) a Mol otko e BEF E Oo Air France FLIGHT INFORMATION Operated By Air France E| Your Seats: 108 te io EI Non-stop W Premium Economy Duration:11 Hrs 50h (200Er Departure Terminal: Arrival Terminal:Terminal 1 Boeing 777-20 ninal 2 F Meals: Meals Snack EFTA00495714

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FLIGHT CONFIRMATION Air France: Tokyo to London LIGHT BA6 DEPARTING ARRIVING Fri, May 31 2019, 12 Mi Fri, May 31 2019, © Tokyo London Narita International Airport (NRT) London Heathrow (LHR) British Airways FLIGHT INFORMATION Operated By Britis 115 Your Si C Bus lass Non 3] Duration:12 H Mins Boeing 7 Departure Terminal: Terminal 2 Meals: Meals Arrival Terminal:Terminal 5 Baggage: 2PC per adult FLIGHT CONFIRMATION British Aina TRAVELLER INFORMATION E-TICKET NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE from home, you have 24/7 medical, legal, finan other select When you travel more than 100 mil services d legal referral emergenc nation ar s, including medi XXXXX 3 by XXXt, cash wires and more. 4 Members may be responsible for the co: third-party service providers. 1-800-333-AMEX (toll-free) 1 (direct-dial cottect) View and manage your Trip by logging onto Ame: es Travel Cen turio Rel (87 atio 7) nshi 877 Man 87 age a a Hou ts: Mon thro ugh Frid ay 9A M- 530 PM EST SEES BEF| Gre at! Ple ase issu tick et as stat ed belo (a7 tha 7) mks 877 09 a7 On Ma 23, 20 19, at 9:3 AM Nat alia otk EFTA00495715

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2 a <o atal Exit Infor in for Te ia. mol American Express recommends that you periodically review www. Visacentral.com for the most up to ‘otk date and accurate entry/exit requirements for your travel destination. Due to frequent changes, Hou ova American Express cannot guarantee the accuracy of the information provided and expressly disclaims rs: @c any liability for any inaccurate or incomplete information contained on that site. el eat ugh on. You may receive customer service emails even if you have requested not to receive email marketing bo md offers from American Express. For details about our e-mail practices, please review the American 9A wro Express Privacy Statement at www.americanexpress com/privacy, M- te: 530 ‘See atlached itinerary PDF of link for full terms and conditions. PM EST POF itinerary attachment: Let’ Ifyou are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to on website below to download and install this free software. Mor t ning ree " air Hop first Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. e 5 you ° Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily abe You fesort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out ng Tr from the property. You may wish to inquire with the hotel before your trip regarding the existence and ok.!! Tes amount of such charges. We Pon nee is Liability Statement. American Express Travel Related Services Company, Inc. and its parent, dito req subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and toe uire you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to Assi dto persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, ya's fe 1 including but not limited to delays, overbooking's. cancellation of services, cessation of operations, tick ete accidents or fadures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, et to this fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, ton Tese fhots, theft, disease, accidents or failures retated to the public internet, telecommunications lines or to Tvat facilities, or third party technology systems, or any other cause beyond the control of Amex. dep jon. att pric Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that po ks meet your individual needs. We consider various factors in identifying travel suppliers to you and May and recommending specific itineraries. In this role, we are acting as an independent third party and not as a Al Iso avai fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for can labi feaching sales targets or other goals, and from time to time may also provide incentives to our travel we uy counselors. Certain suppliers may also provide compensation to us for various marketing and boo sub administrative services that we perform for them, such as granting them access to our marketing k ject channels, participating in marketing programs and supporting technology initiatives. In addition, we per to feceive compensation from suppliers when customers use the American Express Card or other reg cha American Express products to pay for supplier products and services. From time to time we may enter ular nge into other business relationships with suppliers and these arrangements, including levels and types of roo compensation and incentives we receive, are subject to change. In identifying suppliers and mat, recommending itineraries, we may consider a number of factors, including supplier availability and your ee Tot preferences. The relationships we have with suppliers may also influence the suppliers we identify and cont al the itineraries we recommend. inen 27 rese tal it Califomia State Seller of Travel Registration Number: 1022318. Washington State Seler of Travel hote bon, ir a Registration Number: UBIW600469694. lowa: TA® 669 Registered lowa Travel Agency. in incl ton udi May EB tax iin e2 and The fees n gen (€XC train fant tick 8° et wit from ref Lon don Bd to of $38 EFTA00495716

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Pari .70) DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES dep artin « AT AMERICAN EXPRESS TRAVEL g Tic aro ket und is 2:30 refu pm. nda ble, report spici ask YOU not to reply bat in nerican Express. All rights reserved cha 7 nge are sub ject a. to diff ere nce lp) America in fn fare Privacy Statement | Veni the Canturion Cat website To leam more sboul e-mail seourty or report & suspicious ¢-mail, please visit US at ammee cnn renes Combat hinn © 2015 American Express. All rights reserved American Express uses 2rd party concierge service providers who are not authorized to act an behalf of American Express and you acknowledge that American Express is in no way Express © responsible or lable for the actions af the service provider and the only remedy for any claims relating to services ar products provided by the service provider is against the service provider and not against American Express. You are responsive for any purchases, shipping charges andicr foes you authorize. “We reserve the right to note profile and preference data for servicing purposes ° |».US Centurion Banner Th Nar ita Air port {NR at 12: 55 pm Let's start with air first: vin Your response is required to complete this reservation. Prices and availability are subject to change. Lon don * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). Hea thr * Ticket is refundable, changes are subject to difference in fare. ow Air * Thu, 30 May - British Airways 6 - Business - 12h 25m port Departing: Tokyo Narita Airport (NRT) at 12:55 pm {LH Arriving: London Heathrow Airport (LHR) at 5:20 pm R) at 5:2 Please reply to this email and provide your authorization to proceed. iy Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Ple ase . repl Hours: Mon through Friday 9AM-530PM EST y to this em ail and good to know... pro EFTA00495717

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hoping you feel good as new asap! vide you r aut hori Morning, thank you , | am OK. zati on Working on exchange. to pro cee Regards, d. Natalia (Natasha) Molotkova Centurion Relationship Manager Reg ards Hours: Mon through Friday 9AM-530PM EST ies alia (Nat ash a) Morning. Hope you are feeling ok.!! We need to change [J ticket to London to depart on May 30. Also can we book her a regular room at Mol the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. otko va 3 FLIGHTS | HOTELS | CARS | CRUISES Cen turio n Rel atio nshi Thanks ! Your reservation is confirmed. p Man a Enjoy your trip! p= RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMALL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1’ if airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https:/imyamextravel.com/baggage nata lia. mal otko va @c Other Information entu rion. com « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT EFTA00495718

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Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Thu, May 16 2019, 01:55 PM 7 2019, 08:45 AM De Gaulle (CDG) Kansai Intemational (KIX) Air France FLIGHT INFORMATION 877 -09 87 Duration: 11 Hrs 50 Mins Departure Terminal: Terminal 2 F Arrival Terminal: Terminal 1 FLIGHT CONFIRMATION Tokyo to London FLIGHT BA6 DEPARTING ARRIVING Fri, May 31 2019, 12:55 PM May 31 2019, 05:20 PM Hou Tokyo ondon rs: Mon thro ugh Frid ay British Airways FLIGHT INFORMATION 9A 520 PM EST Duration: 12 Hrs 25 Mi Departure Terminal: Terminal 2 Arrival Terminal: Terminal 5 goo dt FLIGHT CONFIRMATION kno British Airways: We... hopi ng you feel TRAVELLER INFORMATION goo das new asa a p! E-TICKET Mor ning than you am OK. king EFTA00495719

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on NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE exc han When you travel more than 100 mies from home, you have 24/7 medical, legal, financial or other select ge. emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXI, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers. Reg ards 1-800-333-AMEX (toll-free) 1 {EE (cirect-cial collect). b Nat alia (Nat ash a) View and manage your Trip by logging otko onto American Express Travel. va Cen turio Rel atio nshi Man age aa. BEERS | EFTA00495720

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Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and accurate entrylexit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims: any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at werwamericanexoress,com/orivacy See atlached itinerary PDF or link for ful terms and conditions. POF itinerary attachment: It you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily fesort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex*) act as an agent for travel suppliers and you understand and agree that Amex shail not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents of failures of equipment, or changes in fares, itineraries or schedules; of (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications tines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business retationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availabilty and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIV600469694. lowa: TAW 669 Registered lowa Travel Agency. (87 877 87 aSg 5" E EFTA00495721

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ular roo DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES mat the AT AMERICAN EXPRESS TRAVEL inter cont inen tal hote lin Lon don May 30- Jun a pz The Fl f she nee dsa Privacy Statement | Vist the Centurion Card website 5 it train To lkam more aboul ¢-mail seourty of report 8 suspicious #-mail, pleabe visit US at amen canmmewes comions hing |p) Arnerica 4 © 2015 American Express. All rights reserved n tick American Express uses 3rd party conclerge service providers who are not authorized to act an behalf of Amarican Express and you acknowledge that American Express is in no way Express © et responsible or lable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsitie for ary purchases, shipping charges andior foes you authorize. Wve reserve the right to note profile and preference data from for servicing purposes. Lon don - to Le FLIGHTS | HOTELS | CARS | CRUISES Pari To learn ir ft e-mail security at americanexpress.com/phishing, We kindly ask 2018 American Express. All right dep artin aro und 2:30 pm. Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel sevice ot | aT if airline tickets are purchased for this tinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: Ditps.//myemextravel com/beagage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT EFTA00495722

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Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Air France FLIGHT INFORMATION Duration:11 Hrs 50 Mins Departure Terminal: Terminal 2 F Arrival Terminal: Terminal 1 FLIGHT CONFIRMATION Tokyo to London FLIGHT BA6 DEPARTING ARRIVING Toky Lor iternational Airport (NRT Lor Heathrow (LHR) British Airways FLIGHT INFORMATION n Business Cla Duration:12 Hrs 25 M Boeing 787-9 Departure Terminal:Terminal 2 Arrival Terminal: Ternmal 5 Baggage: 2PC per adult FLIGHT CONFIRMATION TRAVELLER INFORMATION E-TICKET EFTA00495723

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NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXI1, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers. 1-800-333-AMEX (toll-free) 1-3 (cirect-aal collect). View and manage your Trip by logging onto American Express Travel. EFTA00495724

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Entry and Exit Information for Travet_ American Express recommends that you periodically review www. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our é-mail practices, please review the American Express Privacy Statement at waw.americanexeress.com/privacy See atlached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. ‘Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily fesort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your tip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of govemmental authorities, civil unrest, strikes, fiots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilites, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific Rineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we feceive compensation from suppliers when customers use the American Express Card or other American Express products to pay for suppler products and services. From time to time we may enter inte other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including suppher availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineranes we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIW600469694. lowa: TAW 669 Registered lowa Travel Agency. EFTA00495725

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL LUs | Privacy Statement sstomer Care s. Al rights res Privacy § port | Visit the Centurion Card verte » America To learn more about e-mail security oF report # suspicious e-mail, plmase visi UB at peericenmcnrmms com/phishing las n © 2015 American Express. Al rights mserved American Express uses 3rd party concierge service providers who are nat authorized to act on behalf af American Express and you acknowledge that American Express is in no way responsible or Express ® liable for the actions of the service provider and the anty remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges andlor fees you authorize. We reserve the night to ncte pratie and preference data for servicing purposes |..US Centurion Banner OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday SAM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). * Ticket is refundable, changes are subject to difference in fare. EFTA00495726

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\»2US Centurion Banner Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). * Ticket is refundable, changes are subject to difference in fare. * Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , | am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion — — Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.! We need to change [J ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. EFTA00495727

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FLIGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: I YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that Cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1s if airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: DUps.Jimyamnextravel combaggage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Thu, May 16 2019, 01:55 PM Fri, May 17 2019, 08:45 AM Paris Osaka Charles De Gaulle (COG) Kansai Intemational (KIX) Air France FLIGHT INFORMATION Operated By Air France Your Seats: 108 Non-stop W Premium Economy Duration: 11 Hrs 50 Mins Boeing 777-200/200Er Departure Terminal: Terminal 2 F Meals: Meals Snack Arrival Terminal: Terminal 1 EFTA00495728

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FLIGHT CONFIRMATION Tokyo to London HT BAG DEPARTING ARRIVING May 31 2019, 12:55 PM May 31 2019, T London a International Airport (NRT London ow (LHR) British Airways FLIGHT INFORMATION Duration: 12 Hrs 25 Departure Terminal: Terminal 2 Meals: Meal Arrival Terminal: Terminal 5 Baggage: per adult FLIGHT CONFIRMATION TRAVELLER INFORMATION NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel er nies from home, you have 24/7 medical, legal, financial emergency coordination an ance services, including medi d legal referrals, F XXXXXXXXXXI, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers. 1-800-333-AMEX (toll-free) 1 {EE (cirect-cial cofect) } _noevoue | oapeatruny onto America Trip by logging 3 Travel EFTA00495729

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Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at werwamericanexoress,com/orivacy See attached itinerary PDF oe link for ful terms and conditions. POF itinerary attachment: It you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotet-imposed charges, including, but not limited to, daily fesort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shail not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents of failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes. riots, theft, disease, accidents or failures related to the public intemet, telecommunications tines or facilities, of third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availabilty and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Sefer of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIV600469694. lowa: TAW 669 Registered lowa Travel Agency. EFTA00495730

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL To leam more about ity mphishing. Vv dy ask you not 2018 American Express. All rights raservec Privacy Statement | Veni the Canturion Cat website To leam more sboul e-mail security or report & suspicious &-mail, please visit US Bt arercH nuns Combat hinn © 2015 American Express. All rights reserved American Express uses 2rd party concierge service providers who are not authorized to act an behalf of American Express and you acknowledge that American Express is in no way Express © responsible or lable for the actions af the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for ary purchases, shipping charges andior fees you authorize. Wwe reserve the right to note profile and preference data for servicing purposes. |p) Armerica a * Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , | am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change a ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. EFTA00495731

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FLIGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: SE YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from @ notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1 if airline Gckets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: bilpsJimyamextravel comv/baagage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Thu, May 16 2019, 01:55 PM Fri, May 17 2019, 08:45 AM Paris Osaka Charles De Gaulle (CDG) Kansai Intemational (KIX) Air France FLIGHT INFORMATION Operated By Air Feance Your Seats: 108 Non-stop W Premium Econ Duration:11 Hrs 50 Mins Boeing 777-200/200Er Departure Terminal:Terminal 2 F Meals: Meals Snack Arrival Terminal: Terminal 1 EFTA00495732

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FLIGHT CONFIRMATION Tokyo to London FLIGHT BA6 DEPARTING ARRIVING May 31 2019, 12:55 PM Fri, May 31 2019, 05:20 PM Tokyt Londes Narita International Airport (NRT London Heathrow (LHR) British Airways FLIGHT INFORMATION per y E s Your Seats: 11J Duration:12 Hrs Mins Departure Terminal:Terminal 2 Arrival Terminal: Terminal 5 FLIGHT CONFIRMATION TRAVELLER INFORMATION E-TICKET NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE fe than 100 miles from home, you hav When you tra’ nce services, including medical arv | referrals, PP# gency coordination and a XXXXXXXXXXI, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers 1-800-333-AMEX (toll-free) 1 (direct-dial collect View and manage your Trip by logging nto American Express Travel financial or other select EFTA00495733

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for Tri American Express recommends that you periodically review www. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexnress comprivacy ‘See attached itinerary PDF or link for full terms and conditions. POF itinerary attachment If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotelimposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affikates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding tavel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may ener into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBING00469694_ lowa: TAW 669 Registered lowa Travel Agency. EFTA00495734

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL Privacy Slatement erican Express. AS righ Privacy Stisberner! | Visit the Centurion Carrel veoteiiy To kearn more about e-mail security oF report @ auspicious e-mail, please visit UB al snericarecprmss com/phishing la, America © 2015 American Express. Al nights reserved: n Amencan Express uses 3rd party concierge service providers who are nat authorized to act on behalf of American Express and you acknowledge that American Express is inno way Express ® responsible or liable for the actions of the service provider and the only remedy for ary claims relating 1o services of products provided by the service provider s against the service provider and net against American Express. You are responsible for any purchases. shipping charges andlor fees you authorize. We reserve the right to note pratie and preference data for servicing purposes. “US Centurion Banner Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). © Ticket is refundable, changes are subject to difference in fare. * Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday SAM-530PM EST good to know... EFTA00495735

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hoping you feel good as new asap! Morning, thank you , | am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change J ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. FLIGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at | If airfine tickets are purchased for this itinerary: Aldine Baggage Fee/Rules may apply and can be accessed by visiting: https. //myamextravel combaggage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT EFTA00495736

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Paris to Osaka FLIGHT AF 292 ARRIVING 55 PM Fri, May ri Par “, harles De Ga De Kansai International (KIX Air France FLIGHT INFORMATION 10B Non-stop Econoer Duration: 11 Hrs 50 Mins 200/200E. Departure Terminal: Termine ac Arrival Terminal:Terminal 1 FLIGHT CONFIRMATION Tokyo to London LIGHT BA6 DEPARTING ARRIVING Fri, May 31 2 12:55 PM Fri, May 31 2019, ¢ PM k Londo Ne abonal rp NRT London Heathrow (LHR British Airways FLIGHT INFORMATION Non-stop 3usiness Duration:12 Hrs 25 Mins Boeing 787-9 Departure Terminal: Terminal 2 Me Meal Arrival Terminal: Terminal § Baggage: 2PC per adult FLIGHT CONFIRMATION TRAVELLER INFORMATION E-TICKET EFTA00495737

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NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXX! cash wires and more. Card Members may be responsible for the costs charged by third-party service providers. 1-800-333-AMEX (toll-free) 1 (direct-ciat collect). View and manage your Trip by logging onto American Express Travel wr Trip EFTA00495738

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Entry and Ext information for Travel American Express recommends that you periodically review ww. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disctaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at wwwamericanexpress.com/privacy See attached itinerary POF of link for full terms and conditions. POF itinerary attachment: Mf you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of ornissions of travel suppliers, including but not limited to delays, overbooking's, cancefation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, thefl, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you im finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending ltineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with supphers may also influence the supphers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBI#600469694_ lowa: TA# 669 Registered lowa Travel Agency. EFTA00495739

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL Contact wacy Statement nea 9. We kindly ask you not to repily but Instead contact us wa Cust marican Express. All rights reserved Priva Lhe Canturion Gard ws . To learn more about e-mail security or report 8 suspicious e-mail, please visit US at ornericone cymes comiphishing lp) Amenca © 2015 American Express. Al rights reserved n American Express uses 3rd party cancierge service providers who arm nat authorized to act on behalf af American Express and you acknowledge that American Express ts inno way Express © responsible or liable for the actions of the service provider and the only remedy for ary claims relating 10 services or products provided by the service provider s against the service provider and not against Amarican Express. You are respansibie for any purchases, shipping charges andor fees you authorize. We reserve the night to ncte pratie and preference data for servicing purposes, Py FLIGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at | It airfine tickets are purchased for this itinerary: Aldine Baggage Fee/Rules may apply and can be accessed by visiting ilps Jimyamextravel combaagage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT EFTA00495740

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Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2 01:55 PM Air France Duration:11 Hrs 50 Mins Departure Terminal: Terminal 2 Arrival Terminal: Terminal 1 FLIGHT CONFIRMATION Fence: i’ Tokyo to London LIGHT BA6 DEPARTING Fri, May 31 2019, 12:55 PM N ational Airport (Ni British Airways ARRIVING 17 2019, 08:45 FLIGHT INFORMATION Seats: 10B Boeing 7 OV 200Er ARRIVING Lon T) London Heathrow (LHR FLIGHT INFORMATION Your Seats: 11 Non-stop Susine Duration:12 Hr 25 Mir Boeiny 9 Departure Terminal: Terminal 2 Me Meal Arrival Terminal: Terminal 5 FLIGHT CONFIRMATION E-TICKET TRAVELLER INFORMATION EFTA00495741

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NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXXI, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers. 1-800-333-AMEX (tol-free) 1 (direct-cial collect) View and manage your Trip by logging onte American Express Travel EFTA00495742

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Entry and E:0t information for Travel American Express recommends that you periodically review www. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at wwwamericanexpress.com/privacy See attached itinerary PDF of link for full terms and conditions. POF itinerary attachment: M you are unable to view the PDF attachenent, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including, but not limited to, daily resort of facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and ‘amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shail not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents of failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, thefl, disease, acckients or failures related to the public internet, telecommunications lines or faciities, or third party technology systems, or any other cause beyond the control of Amex. intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific ilineraries. In this role, we are acting as an independent third party and not as @ fiduciary. We want you to be aware that certain suppliers pay us commissions as weil as incentives for reaching sales targets or other goals, and frorn time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppkers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier avatability and your preferences. The relationships we have with suppers may also influence the suppbers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022315. Washington State Seller of Travel Registration Number. UBIW600469694_ lowa: TAW 669 Registered lowa Travel Agency. EFTA00495743

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL Contact U vac ment more about ¢ urity b Neo kindly ask you r Privacy Statamant | Visit the Carturion Crd website To leam more sbouk e-mail security oF report # suspicious e-mail, plese visil us at umnricinntiren oominintine ©2015 American Express. All nights reserved le ‘Amatica American Express uses 2rd party concierge service providers who are not authored to act on behalf of American Expeess and you acknowledge that Amarican Express is in no way responsible or table forthe = Expres ® actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andlor fees you authorize. We reserve the right to note profile and preference data for servicing purposes. Trains are: At 2:01pm or 3:31pm, which one? What class? Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana: Hours: Mon through Friday SAM-530PM EST OK, working on train. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana: Hours: Mon through Friday 9AM-530PM EST for the moment we will not book this hotel for [I . researching her to stay with a friend instead... train ticket next! :) On May 23, 2019, at 10:11 AM, Natalia Molotkova <> wrote: (JUS Centurion Banner Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY CLASSIC ROOM *“* 429.00 EFF 30MAY - 31MAY 439.00 EFF 31MAY - 02JUN + Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply- SUPERIOR ROOM “* 469.00 EFF 30MAY - 01JUN 499.00 EFF 01JUN - 02JUN * Estimated total for hotel reservation: GBP 1437.00. Daily resort and additional fees may apply. DELUXE ROOM “* 519.00 529.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFTA00495744

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565.00 EFF O1JUN - 02JUN chan ge. * Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM INTE “* 549.00 EFF 30MAY - 31MAY RCO 559.00 EFF 31MAY - 01JUN NTI 619.00 EFF 01JUN - 02JUN NEN TAL * Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. LON DON Cancellation policy - 1 days prior to arrival. PAR ONE Please reply to this email and provide your authorization to proceed. HAM ILTO. Regards, N Natalia (Natasha) Molotkova PLA Centurion Relationship Manager CE PAR K Hours: Mon through Friday S9AM-530PM EST LAN LON DON GB great. thanks Wi TQY On May 23, 2019, at 9:40 AM, Natalia Molotkova <> wrote: JUS Centurion Banner CLA Ss! OK, © wor ROO king M on w train 429. and 00 hote next EFF 30M Reg AY- ards 31M AY Nat alia (Nat 439. ash 00 a) Mol otko va EFF 31M AY - 02J UN Esti OK, working on train and hotel next. mate total for hotel reser vatio Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday S3AM-530PM EST GaP 1307 00. Daily Great! Please issue ticket as stated below. thanks Cen fesor turio tand n addit On May 23, 2019, at 9:36 AM, Natalia Molotkova wrote: Rel ional atio fees nshi May p appl Man Y- age Let's start with air first: EFTA00495745

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|..US Centurion Banner SUP ERI ROO 469. EFF 30M AY - ot UN BEF E 499. BEERS | EFF ow UN - 02J UN Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. Esti mate * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). d total * Ticket is refundable, changes are subject to difference in fare. for hotel * Thu, 30 May - British Airways 6 - Business - 12h 25m reser Departing: Tokyo Narita Airport (NRT) at 12:55 pm vatio Arriving: London Heathrow Airport (LHR) at 5:20 pm n GBP 1437 Please reply to this email and provide your authorization to proceed. 00. (87 Daily Regards, 7) sresor Natalia (Natasha) Molotkova 877 tand Centurion Relationship Manager -09 addit 87 ional fees Hours: Mon through Friday 9AM-530PM EST may appl good to know... hoping you feel good as new asap! DEL Morning, thank you , | am OK. UXE ROO Working on exchange. M 519. Regards, oo Natalia (Natasha) Molotkova Centurion Relationship Manager en Hou rs: EFF Hours: Mon through Friday 9AM-530PM EST Mon 30M thro AY - ugh 31M Frid AY Morning. Hope you are feeling ok.!! We need to change [J ticket to London to depart on May 30. Also can we book her a regular room at By 529. the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. M- 00 530 PM EST EFF EFTA00495746

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Fs FLIGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1s if airline tickets are purchased for this inerary- Airline Baggage Fee/Rules may apply and can be accessed by visiting: nSpaJimyanesxtravel com /beqgaos Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (COG) Air France Operated By Air France Non-stop Duration: 11 Hrs 50 Mins Departure Terminal: Terminal 2 F Arrival Terminal: Terminal 1 ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai Intemational (KIX) FLIGHT INFORMATION Your Seats: 108 W Premium Boeing 777-20 Meals: Meals Snack 31M AY - O01 Gre UN at! Pie 565. ase 00 issu tick et EFF as OW stat UN - ed 02 belo UN nks Esti mate On total Ma_ for y _ hotel 23, reser 20 ~=«vatio at GBP 9:3 1613 6 00. AM Daily resor Nat tand alia addit Mol ional otk fees ova may <n appl moj EXE otk CUT ova IVE @c ROO wi on, 549. co 00 m> wro te: EFF 30M AY - 31M Let’ ay star 559. wit air first EFF 31M AY - You oi res pon 619. se 00 1s req ulre dto EFF co Oo mpl yn - ete g2J this UN Trese Tvat, ion. Esti mate es total and for avai hotel EFTA00495747

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FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BAG DEPARTING ARRIVING Fri, May 31 2:55 PM Fri, May 31 Tokyo London Narita International Airport (NRT) London Heathrow (LHR) British Airways FLIGHT INFORMATION Duration: 12 Hrs 25 Mins Departure Terminal: Terminal 2 Arrival Terminal: Terminal 5 FLIGHT CONFIRMATION TRAVELLER INFORMATION E-TICKET NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select coordination and assi ncdud medical and legal referrals, PP# egency XXXXXXXXXXE sh wires and more. Card Members may be re nsible for the costs charged by third-party service providers. 1-800-333-AMEX (toll-free) 1 (cirect-cial colect) ur Trip by logging View and manage yor onto American Express Travel labi reser lity vatio are me sub GBP ject 1727 to .00. cha Daily nge resor . tand addit . ional Tot fees al may air appl rese y. rvat ion, incl udi Can ng cella tax tion es polic and y-1 fees days t prior $0. to 00 arriv {exe al. han ge wit Plea hse refu reply nd to of this $38 emai .70) land provi de . your Tic auth ket oriza refu to nda proc ble, eed. cha Reg nge ards, 8 Nata are lia sub (Nat ject asha to ) diff Molo ere tkov nee a in fare Th 30 Ma y- Brit way 86 ine 88 - 12h 25 Cent m_urion Dep Rela arti tions ng: hip Tok Man yo ager Nar EFTA00495748

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Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and accurate entrylexit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at werwamericanexoress,com/orivacy See atlached itinerary PDF o¢ link for ful terms and conditions. POF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotet-imposed charges, including, but not limited to, daily fesort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex*) act as an agent for travel suppliers and you understand and agree that Amex shail not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents of failures of equipment, or changes in fares, itineraries or schedules; of (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, fiots, theft, disease, accidents or failures related to the public intemet, telecommunications fines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business retationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availabilty and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Sefer of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIV600469694. lowa: TAW 669 Registered lowa Travel Agency. aut hori zati on pro cee d. err Reg 877- ards 0987 alia (Nat a) otko va Hour Mon throu Frida Cen -530 turio PM n EST atio nshi EFTA00495749

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p Man great DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES age | r than AT AMERICAN EXPRESS TRAVEL ks On May —- ala Privacy Statement | Vani the Centurion Card website . To leam more about ¢-mail secarty oF report @ suspicious e-mail, plowbe visit US a smercanemenes comornhing la America © 2015 Amerikan Express. All rights reserved n Amorican Express uses 2rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way Express ® responsible or lable for the actions af the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for ary purchases, shipping charges andior fees you authorize. Wwe reserve the right to note profile and preference data for servicing purpases. =EFE va va Your response is required to complete this reservation. Prices and availability are subject to change. @c @c entu ent * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). tion. urio com m.co * Ticket is refundable, changes are subject to difference in fare. m * Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday SAM-530PM EST Egg §2295252 good to know... lia hoping you feel good as new asap! (Nat (a7 asha 7 be Molo -09 Ww Morning, thank you , | am OK. 87 4 Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change J ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. Hou Cent rs: ution Rela Mon thro io Fra Man ay ager 9A M- EFTA00495750

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530 . PM 7 FLIGHTS | HOTELS | CARS | CRUISES EST goo dto kno hopi ng you feel goo das new asa p! BFE eS jo EBB on.c Thanks ! Your reservation is confirmed. ie Mor Enjoy your trip! ning than RECORD LOCATOR: I you am YOUR TRIP DETAILS [OK Wor king DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that jon cannot accept incoming messages. If you have any questions, please contact Centurion Travel hen sevice st a be. if airline Gckets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: Reg hitpslimyamextravel.combesgage ards Nat (877 alia ) (Nat 877- a) Mol otko va Other Information + CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Thu, May 16 2019, 01:55 PM Fri, May 17 2019, 08:45 AM Paris Osaka Charles De Gaulle (CDG) Kansai Intemational (KIX) Hour s: Mon ‘Cen throu Air France FLIGHT INFORMATION turio gh Operated By Air France n Frida Non-stop rel YAM Duration:11 Hrs 50 Mins y re 530 Departure Terminal:Terminal 2 F Meals: Meals Snack p PM Arrival Terminal: Terminal 1 Man EST age t EFTA00495751

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FLIGHT CONFIRMATION Plea Tokyo to London d FLIGHT BA6 belo DEPARTING ARRIVING 31 2019, 12:55 PM Fri, May 3 E 05:20 PM BF #9 Tokyo Londex io = iO nN a ww (LHR) ermational Airport (NRT London Heathre BEE®®| British Airways FLIGHT INFORMATION porated By Brith Aways Your Seats: 11J AM, Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Termir Arrival Terminal: Terminal FLIGHT CONFIRMATION otko TRAVELLER INFORMATION vot e E-TICKET (87 Let's g77 Star t 87 with first: NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE You than 100 miles fro ne, you have 24/7 med financial or other select When you travel m leg resp including medical and legal referrals, PP# onse tance emergency coordination and a! XXXXXXXXXXI, cash wires and more. Card Members may be resp le for the costs charge third-party service providers. requ ired 1-800-333-AMEX (toll-free) 1 (direct-dial collect) to com plet this rese rvati View and manage your Trip by logging on. nite American Express Travel Pric es Hou and avail Mon abili thro ~ ugh Se Frid SUD) a ect eA to cha M- 530 "8e- PM EST Tota lair rese EFTA00495752

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Mor on, Exit hi for Tri rn? nem Hop & American Express recommends that you periodically review www. Visacentral.com for the most up to e taxe date and accurate entry/exit requirements for your travel destination. Due to frequent changes, you § American Express cannot guarantee the accuracy of the information provided and expressly disclaims are and any liability for any inaccurate or incomplete information contained on that site. feeli Noo ok! 0 You may receive customer service emails even if you have requested not to receive email marketing We {exc offers from American Express. For details about our e-mail practices, please review the American te ge Express Privacy Statement at www.americanexnress comprivacy cha with nge refu ‘See attached itinerary PDF or link for full terms and conditions. Assi nd ya's of tick $38. POF itinerary attachment et to 70). If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to Lon website below to download and install this free software_ don * to Tick dep etis art refu on nda Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. May ble, 30. cha Please be advised that certain mandatory hotelimposed charges, including, but not limited to, daily Also nges resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out can are | from the property. You may wish to inquire with the hotel before your trip regarding the existence and we subj amount of such charges. no fect her diffe Liability Statement. American Express Travel Related Services Company, Inc. and its parent, a renc subsidiaries, affikates and representatives (collectively, “Amex") act as an agent for tavel suppliers and reg cin you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to ular fare. persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, tet le including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, tne Tho accidents or failures of equipment, or changes in fares, itineraries or schedules; of (2) acts of God, inter , 30 fires, earthquakes, floods. climatic aberrations, acts of governmental authorities, civil unrest, strikes, cont May riots, theft, disease, accidents or failures related to the public intemet, telecormunications lines or inen - facilities, or third party technology systems, or any other cause beyond the control of Amex. a mae lin Air Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that Lon way meet your individual needs. We consider various factors in identifying travel suppliers to you and don 86- recommending specific itineraries. In this role, we are acting as an independent third parly and not as a May Busi fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for 30- . reaching sales targets or other goals, and from time to time may also provide incentives to our travel ey nate counselors. Certain suppliers may also provide compensation to us for various marketing and The 25 administrative services that we perform for them, such as granting them access to our marketing n m channels, participating in marketing programs and supporting technology initiatives. In addition, we she Dep receive compensation from suppliers when customers use the American Express Card or other nee arti American Express products to pay for supplier products and services. From time to time we may ener Cee ee into other business relationships with suppliers and these arrangements, including levels and types of tick yo compensation and incentives we receive, are subject to change. In identifying suppliers and et Nari recommending itineraries, we may consider a number of factors, including supplier availability and your from ta preferences. The relationships we have with suppliers may also influence the suppliers we identify and Lon Airp the itineraries we recommend, cn (NR Pari T) at California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel s 12:5 Registration Number: UBIN600469694. lowa: TAW 669 Registered lowa Travel Agency. dep 5 artin pm g Ari aro ving und : 2:30 Lon pm. don Heat hro w Airp ort (LH R) at 5:20 pm EFTA00495753

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Plea se DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES repl yto AT AMERICAN EXPRESS TRAVEL this ema Privacy Statement il and ta J prow to reply but instead contact us vie £ 2 ide your aut hori zati on to proc Reg ards, Privacy Stvtemen | Visit the Centurion Card waitesite 5 Nata To earn more about e-mail security oF port # suspicious e-mail, plnase visit Us at ornericemercnrms com/phishing lo) America N © 2015 American Express. Al nights reserved n lia American Express uses 3nd party concierge service providers who are nat authorized to act cn behalf of American Express and you acknowledge that American Express is inno way Express ® (Nat responsible or liable for the actions of the service provider and the only remedy for ary claims relating to services or products provided by the service provider s against the service provider and net against American Express. You are responsible for any purchases. shipping charges andlor fees you authorze. We reserve the night to note profie and preference data for servicing asha purposes: ) US Centurion Banner Molo tkov a Cent urion Rela tions hip Man ager Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). © Ticket is refundable, changes are subject to difference in fare. * Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, natal Natalia (Natasha) Molotkova iam Centurion Relationship Mana olotk ova : i @ce Hours: Mon through Friday S9AM-530PM EST nturi onc om good to know... EFTA00495754

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hoping you feel good as new asap! Morning, thank you , | am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion — — Hours: Mon through Friday 9AM-S30PM EST (877 ) Morning. Hope you are feeling ok.!! We need to change J ticket to London to depart on May 30. Also can we book her a regular room at 877- the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: (a YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL This message was sent from a notification only address that cannat accept incoming messages. If you have any questions, please contact Centurion Travel Service at | If airfine tickets are purchased for this itinerary: Aldine Baggage Fee/Rules may apply and can be accessed by visiting: https //myamextravel comibaggage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT FLIGHTS | HOTELS | CARS | CRUISES 0987 Hour Mon throu gh Frida 9AM -530 PM EST good kno hopi ng feel good as new asap Mom ing, than you , lam Wor king EFTA00495755

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a . exch Paris to Osaka ange FLIGHT AF 292 Reg DEPARTING ARRIVING ards, Nata lia Paris ka (Nat Charles De Gaulle (CDC Kansai International (KIX) asha ) Molo tkov Air France FLIGHT INFORMATION : ur S 10B Non-stop W Premium Econoeny Duration:11 Hrs 50 Mins Boein 00200: Departure Terminal:Terminal 2 Me 4c Arrival Terminal:Terminal 1 FLIGHT CONFIRMATION Tokyo to London FLIGHT BA6 Cent urion Rela DEPARTING ARRIVING tions Fri, May 31 2C 12:55 PM Fri, May 31 2019, 05:20 PM hip Toky Londo Man Narita ational Airport (NRT London Heathrow (LHR ager British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal: Terminal 5 FLIGHT CONFIRMATION British Airways: TRAVELLER INFORMATION BRERSEBE E-TICKET EFTA00495756

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NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXX1, cash wires and more. Card Members may be responsible for the costs charged by (877 third-party service providers. ) 877- 1-800-333-AMEX (toll-free) 1 (direct-ciat collect). 0987 View and manage your Trip by logging onto American Express Travel Hour Mon throu Frida 9AM -530 EST Morn feeli ng ok.!! We need chan ya's ticke tto Lond on to depa ton May Also we book hera regul at the inter conti nent hotel in EFTA00495757

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& eT American Express recommends that you periodically review ww. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disctaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at vawwamericanexpress com/privacy See attached itinerary POF or link for full terns and conditions. POF itinerary attachment: Mf you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of ornissions of travel suppliers, including but not limited to delays, overbaoking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, thefl, disease, accidents or failures related to the public internet, telecommunications lines or faciities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you im finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to tine we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending llineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with supplers may also influence the supphers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694_ lowa: TA# 669 Registered lowa Travel Agency. EFTA00495758

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL Contact acy Statement nea at americanexpre my kindly ask you not to reply but instead contact us wie Cust marican Express. All rights reserved Priva Lihe Centurion Card veubsile To learn more about e-mail security oF report # suspicious e-rmuil, pinase visit US at senericarecn mms com/nhishing lp) America © 2015 American Express. Al nights reserved nf American Express uses 3rd party concierge service providers who are nat authorized to act on behalf of American Express and you acknowledge that American Express is in no way Express © responsible or liable for the actions of the service provider and the only remedy for ary claims relating 10 services or products provided by the service provider s against the service provider and not against Amarkcan Express. You are respansibie for any purchases, shipping charges andlor fees you authorize. We reserve the right to ncte pratie and preference data for servicing purposes. Eg FLIGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: Si YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL This message was sent froen a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at | If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting. hites.//myamextravel com/baggage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT EFTA00495759

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Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Thu, May 16 2079, 01:55 PM Fri, May 17 2019, 08 Pa X harles De Ga De Kansai International (KIX Air France FLIGHT INFORMATION " ur Seats: 10B Non-stop W Premium Economy Duration: 11 Hrs 50 M Boeing 777-200/2006 Me a , Departure Terminal: Terminz Arrival Terminal: Termi FLIGHT CONFIRMATION Tokyo to London FLIGHT BA6 DEPARTING ARRIVING Fri, Ma 1 M Fri, May 31 20 5:20 PM ky Lond Narita ational Airpo: N ) London Heath LHR British Airways FLIGHT INFORMATION Non-stop jusiness Class Duration:12 Hrs 25 Min Boeir } Departure Terminal: Terminal 2 Arrival Terminal: Terminal § er a FLIGHT CONFIRMATION TRAVELLER INFORMATION E-TICKET EFTA00495760

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NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, PP# XXXXXXXXXX1 cash wires and more. Card Members may be responsible for the costs charged by third-party service providers. 1-800-333-AMEX (toll-free) 1B (direct-dial collect) View and manage your Trip by logging Trip onto American Express Travel EFTA00495761

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Entry and Ext Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any lability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive emai marketing offers from American Express. For details about our ¢-mail practices, please review the American Express Privacy Statement at www.americanexpress, com/privacy ‘See attached itinerary PDF or link for full terms and conditions. POF itinerary attachenent: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and ‘amount of such charges. Liability Statement. American Express Travel Related Services Company, inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppers and making arrangements that meet your individual needs. We consider various factors in identifying travel supplers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and fro time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. lowa: TA# 669 Registered lowa Travel Agency. EFTA00495762

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL American Express To loam more about e-mail securty oF reporl a suspicious e-mai, please veil us at amuricanampress comichishing America © 2015 American Express. All nights reserved a American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amarican Express is in no way respansible or Express © liable for the actions of the service provider and the cnly ramady for any claims relating to services or products provided by the service provider Is against the service provider and not against Amarican Express. You are responsible for any purchases, shipping charges andor tees you authorize. We reserve the right to note profile and preference data for servicing purposes. (2US Centurion Banner OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova <> wrote: |2US Centurion Banner Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). * Ticket is refundable, changes are subject to difference in fare. EFTA00495763

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* Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday S9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , | am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change J ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: YOUR TRIP DETAILS HOTELS | CARS CRUISES DO NOT REPLY TO THIS EMAIL This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at | EFTA00495764

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If aiffine tickets are purchased for this itinerary: Aldine Baggage Fee/Rules may apply and can be accessed by visiting: hittpsvimyamextravel combaggage Other Information + CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal: Terminal 2 F Arrival Terminal: Terminal 1 FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BA6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita international Airport (NRT) British Airways ‘Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal: Terminal 2 Arrival Terminal: Terminal 5 FLIGHT CONFIRMATION British Airways: ARRIVING Fri, May 17 2019, 06:45 AM Osaka Kansai International (KIX) FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult TRAVELLER INFORMATION EFTA00495765

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E-TICKET NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE cy coordination and assistance s¢ XXXXXXXXXX1, cash wires and more. Card h rd-party service provider 1-800-333-AMEX< (toll-free) 1S (direct-diat collect View and manage your Trip by logging erican Express Trave EFTA00495766

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Entry and Exit information for Travel_ American Express recommends that you periodically review ww. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disctaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at wwwamericanexpress.com/privacy See attached itinerary POF of link for full terms and conditions. POF itinerary attachment: Mf you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of ornissions of travel suppliers, including but not limited to delays, overbooking's, cancefation of services, cessation of operations, accidents of failures of equipment, or changes in fares, ilineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, thefl, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you im finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to tine we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending llineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with supphers may also influence the supplers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBI#600469694_ lowa: TA# 669 Registered lowa Travel Agency. EFTA00495767

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL | Privacy S a1 americanexpress comiohshing To learn more about e-mail security oF port # suspicious e-mail, plnase visi Us at ornericemercnrss com/phishing lp) America © 2015 American Express. Al nights reserved nf Amenoan Express uses 3rd party concierge service providers who are not authorized to act on behalf of Amencan Express and you acknowledge that Amencan Express ts in no way Express o responsible or liable for the actions of the service provider and the only remedy for ary claims relating 10 services or products provided by the service provider s against the service provider and not against American Express. You are respansibie for any purchases, shipping charges andor fees you authorize. We reserve the night to ncte pratie and preference data for servicing purposes, Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). « Ticket is refundable, changes are subject to difference in fare. * Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , | am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday S9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change [J ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. EFTA00495768

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A FLUGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Sevke at 1s If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: bites //myamextrevel comaggage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Thu, May 16 2019, 01:55 PM Fri, May 17 2019, 08:45 AM Paris Osaka Charles De Gaulle (CDG) Kansai International (KIX) Air France FLIGHT INFORMATION Operated By Ar France Your Seats: 10B Non-stop W Premium Economy Duration:11 Hrs 50 Mins Boeing 777-200/200Er Departure Terminal: Terminal 2 F Meals: Meals Snack Arrival Terminal:Terminal 1 EFTA00495769

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FLIGHT CONFIRMATION Tokyo to London FLIGHT BA6 DEPARTING ARRIVING Fri, May 31 2019, 12:55 P Fri, May 31 2019, 05:20 PM Toky Londor Narita Intemational Airport (NRT) London Heathrow (LHR British Airways FLIGHT INFORMATION Operated By British Airway Your Seats: 1 Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terming FLIGHT CONFIRMATION TRAVELLER INFORMATION E-TICKET NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you tr more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and a: nce services, including medical and legal referrals, PP# XXXXXXXXXXL cash wires and more. Card Members may be responsible for the costs charged by 1-800-333-AMEX (toll-free) 1 (direct-dial collect and manage your Trip by logging EFTA00495770

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Entry and Exit information for Travel American Express recommends that you periodically review www. Visacentral.com for the most up to date and accurate entry/ext requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any Eability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress.com/privacy See altached itinerary PDF of link for full terms and conditions. POF itinerary attachment: if you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daity resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, Subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be Eable for any loss. injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions a8 well as incentives for reaching sales targets or other goals, and from time to tine may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. Califomia State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBMG600469694. lowa: TAS 669 Registered lowa Travel Agency. EFTA00495771

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL about < uspiciou 285 convipt We kindly not 1 reply but instead ox UI rights Privacy Stalamant | Vist the Carturion Card website . To loam more about e-mail securily of report suspicious & mal, plosse visil Us at pimericenennrmen Com nhietine. Be America ©2015 American Express. All rights reserved rl i. American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or lable for the actions af the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider © Express © and not against American Express. You are responsible for any purchases, shipping charges andicr fees you autharize. We reserve the right to note profile and preference data for servicing purpases. |,2US Centurion Banner Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). « Ticket is refundable, changes are subject to difference in fare. * Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , | am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion — — Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok-!! We need to change [J ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. EFTA00495772

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FUGHTS | MOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. if you have any questions, please contact Centurion Travel Senice at 1 W airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: hites.i/myamentravel. com/baggage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT Paris to Osaka FLIGHT AF 292 DEPARTING ARRIVING Thu, May 16 2019, 01:55 PM Fri, May 17 2019, 08:45 AM Pars Osaka Charles De Gaulle (CDG) Kansai International (KIX) Air France FLIGHT INFORMATION aled By Ar France ° Your Seats: 108 Non-stop W Premium Economy Duration: 11 Hrs 50 Mins Boeing 777-200/200Er Departure Terminal: Terminal 2 F Meals: Meals Snack Arrival Terminal:Terminal 1 EFTA00495773

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FLIGHT CONFIRMATION Air France: Tokyo to London LIGHT BA6 DEPARTING ARRIVING i, May 31 2019, 12:5 Fri, May 31 2019, 05:20 PM Tokyo London Narita International Aiport (NRT) London Heathrow (L British Airways FLIGHT INFORMATION Your Seats: 11J Duration: 12 Departure Terminal: Terminal 2 Meals: Meals Arrival Terminal:Terminal 5 Be FLIGHT CONFIRMATION British Airw TRAVELLER INFORMATION E-TICKET NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When y nore than 100 miles from home, you have 24/7 medical, legal, fin: t emergency coordination includ legal refer replacement, cash wires and more. Card Members may be responsible for the costs charged by third 1-800-333-AMEX (toll-free) 1 (direct-dial collect) anage your Trip by logging p EFTA00495774

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Entry and Exit Information for Travel_ American Express recommends that you periodically review www. Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress.comiprivacy ‘See attached itinerary PDF of link for full terms and conditions. POF itinerary attachment: If you are unable to view the PDF atlachment, ensure you have Adobe Acrobat Reader. Refer to websile below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort of facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, Subsidiaries, affiliates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shail not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, fiots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets of other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI600469694. lowa: TA® 669 Registered lowa Travel Agency. EFTA00495775

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL witact Us | Prive Susprcho eail, p reply but instead contact us via Cy 2018 American Express. All rights reserved Privacy Statement | Vist th To leum more about e-mal securly of report a suspicious &-mai, plese visit us at yrmerics: © 2015 American Express. All nghts reserved American Express uses 2rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amarican Express is in no way responsible or lable for the actions af the service provider and the only remedy for any claims relating to services or products provided by the service provider Is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purpases. echurice Card wnbsie le FLIGHTS | HOTELS | CARS | CRUISES Thanks ! Your reservation is confirmed. Enjoy your trip! RECORD LOCATOR: I YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service st | if airline Gckets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: hitps.Jimyamextravel.com/baggage Other Information « CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT |p) America n Express © EFTA00495776

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Paris to Osaka FLIGHT AF 292 DEPARTING Thu, fh 2019, Air France Duration:11 Hrs 50 Mins Departure Terminal:Termin Arrival Terminal: Terria FLIGHT CONFIRMATION Tokyo to London FLIGHT BAG DEPARTING Fri, May 2 2:55 PM British Airways Duration:12 Hrs 25 Mi Departure Terminal. Arrival Terminal: Terral 5 FLIGHT CONFIRMATION lish Airways: ARRIVING aka Kansai ational (KI FLIGHT INFORMATION ur Seats: 108 emium Economy 200/200! eals: Meals Sna ARRIVING May 31 2 15:20 PM Lond London He w (LHR) FLIGHT INFORMATION TRAVELLER INFORMATION EFTA00495777

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NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, inchiding medical and legal referrals, passport replacement, cash wires and more. Card Members may be responsible for the costs charged by third- party service providers. 1-800-333-AMEX (toll-free) 1 (direct-dial collect). View and manage your Trip by logging onte American Express Travel. EFTA00495778

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i Ti American Express recommends that you periodically review waw.Visacentral.com for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress com/privacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel4mposed charges, including, but not limited to, daily fesort of facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, afffiates and representatives (collectively, “Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons of property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking’s, cancellation of services, cessation of operations, accidents o¢ failures of equipment, or changes in fares, ilineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, fiots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilites, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding tavel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting a an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain supphers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter inte other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIW600469694. lowa: TAW 669 Registered lowa Travel Agency. EFTA00495779

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DISCOVER EXTRAORDINARY TRAVEL EXPERIENCES AT AMERICAN EXPRESS TRAVEL Contact Us | Privacy Statement ail, pl at americanexpre J nat to reply but instead contact | 8 American Express. Al rights raservec To ar mare about e-mail security oF rBport a SUERICOUS e-mail, pleabe visit UB at americanmxormes comohiahing = © 2015 Amerkan Express. All rights reserved Amarcan Express uses 2rd party concierge service providers who are not authorized to act on beha of Amarican Express and you acknowledge that American Express is in no way responsible or liable for the Express ® actions of the service provider and the only ramady for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges andicr tees you authorize. We reserve the right 19 note profiie and preference data for servicing purposes. EFTA00495780