From: To: Natalia Molotkova i Subject: Re: Milan Flight Options Date: Thu, 04 Apr 2019 21:57:19 +0000 Ok super. Thanks Sent from my iPhone On Apr 4, 2019, at 5:37 PM, Natalia Molotkova iE ~ wrote: |p JUS Centurion Banner Hello Ms. I. Thanks for making me aware. Everything is in order. This email was forwarded to me this afternoon and there was no mention of your having called earlier today. | am sorry for any inconvenience this may have caused. Have a good evening. Linda King ARM/ATL From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova Thank you for your email. | am currently out of the office. HI Linda...1 actually called this morning at 6am and purchased the tickets for [J with Amex points... it is Record Locator [J | have received the ticket....can you just double check it is all good however, because it worries me you are sending this now...thanks! On Apr 4, 2019, at 4:35 PM, Natalia Molotkova <i wrote: |» US Centurion Banner Good Afternoon Ms. I. Yes, you are correct regarding the number of available seats an airline will make available for an upgrade. Of course, the availability could change from day to day, and there’s no way to guarantee that the upgrade will become available. At any rate, here are the Business Class fares as of today for the flights you discussed with my co-worker: Mon, 8 Apr - Emirates 206 - Business Class Departing: 10:20 pm from New York John F Kennedy Airport, (JFK) peta 12:15 pm into Malpensa Airport, Milan aes Thu, 11 Apr - Air France 1313 - Business Class Departing: 8:40 pm from Linate Airport, Milan (LIN) Arriving: 10:10 pm into Paris Charles Mon, 15 Apr - Air France 6 -Business Class Departing: 2:00 pm from Paris Charles de Gaulle Airport (CDG) Pani 4:25 ry into New York John F encrn Pity Poh sa Ms. [I at this time, no flighst are currently being held. Please review the above information and let us know how you would like to proceed. Your response is required to complete this reservation. Prices and availability are subject to change. Please reply to this email and provide your authorization to proceed. Have a good day. Linda King ARM/ATL From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova EFTA00493076

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oh wow...ok good to know. is this because they only allow a certain amount of seats on each flight to upgrade with points? Can you tell me the price if we were going to purchase in biz class please for both airlines? On Apr 3, 2019, at 4:32 PM, Centurion Support <j wrote: US Centurion Banner i | spoke with Emirates and Air France and found there is no mileage upgrades available, we would have to book the tickets in business class in order to guarantee. Thank You! Jennifer From Centurion Support on behalf of your Relationship Manager Natalia Molotkova both tickets look great. Just let me get approval. Can we upgrade with points for I tickets? On Apr 3, 2019, at 4:04 PM, Centurion Support <j wrote: 1 Great! Here is what | have held - Mon, 8 Apr - Emirates 206 - Economy Departing: 10:20 pm from New York John F Kennedy Airport, (JFK) Arriving: 12:15 pm into Malpensa Airport, Milan (MXP) Thu, 11 Apr - Air France 1313 - Economy Departing: 8:40 pm from Linate Airport, Milan (LIN) Arriving: 10:10 pm into Paris Charles de Gaulle Airport (CDG) Mon, 15 Apr - Air France 6 - Economy Departing: 2:00 pm from Paris Charles de Gaulle Airport (CDG) Arriving: 4:25 pm into New York John F Kennedy Airport, (JFK) | found it best if we issued two separate tickets - Emirates - + Total air reservation, including taxes and fees: $640.70 + Non Refundable; $200.00 change fee per person; changes are subject to differance in fare Air France - Hi with Emi rate and Fra nce and foun ther eis no mile age upg rad es avai ets in busi nes clas sin ord erto gua rant ee. Tha nk You! Jen nifer Fro Cen turio Sup port on alf of your Rel atio nshi Man age EFTA00493077

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7 . Nat \»2US Centurion Banner Tota alia lair Mol rese otko rvati va on, incl udin both taxe ots S took and gre fees at. 7 Jus $14 tet nda y ble, we u ngel rad can 9 cell with atio poin pen for rid Kar ol » yna $0.0 Hi ) bck will ets? appl Mon, 8 Apr - Emirates 206 - Economy cha Departing: 10:20 pm from New York John F Kennedy Airport, (JFK) nge On Arriving: 12:15 pm into Malpensa Airport, Milan (MXP) s Apr Great! Here is what | have held - seo ee anne ann noe a are 3. Thu, 11 Apr - Air France 1313 - Economy subj 20 Departing: 8:40 pm from Linate Airport, Milan (LIN) ect 19, Arriving: 10:10 pm into Paris Charles de Gaulle Airport (CDG) fo et . diffe 4:0 renc 4 Mon, 15 Apr - Air France 6 - Economy ein pM Departing: 2:00 pm from Paris Charles de Gaulle Airport (CDG) fare Arriving: 4:25 pm into New York John F Kennedy Airport, (JFK) Ce | found it best if we issued two separate tickets - For Emirates - ant ey * Total air reservation, including taxes and fees: $640.70 e pp * Non Refundable; $200.00 change fee per person; changes are subject to difference in fare foun ot Air France - the * Total air reservation, including taxes and fees: $1412.63. g- * Ticket is refundable, change/cancellation penalty of $0.00 will apply; changes are subject to difference in fare Am For [J have found the following - American Express Locator - ED an Tue, 9 Apr - British Airways 572 - Economy (2 Seats available) pane Departing: 7:50 am from London Heathrow Airport (LHR) Loc Arriving: 10:50 am into Malpensa Airport, Milan (MXP) ator Mon, 15 Apr - British Airways 327 - Economy oP Departing: 9:00 pm from Paris Charles de Gaulle Airport (CDG) zx Arriving: 9:15 pm into London Heathrow Airport (LHR) #§RB8BEBPREBE| * Total air reservation, including taxes and fees: $978.60 9 + Non Refundable; $60.00 GBP change fee per person; changes are subject to difference in fare Apr 7 Your response is required to complete this reservation. Prices and availability are subject to change. Briti_ Gre Thank You! Jennifer 572 From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Eco y(2 EFTA00493078

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Hi Jennifer and thank you for looking in to this trip for us...since | spoke with you, [J has given me the exact flights she wants (which is what Sea held we will do!) ts - avai Can you please check on the below flights for availability and if upgrade is possible to biz or first? labl Mon e) (8 -April 8: Emirates depart JFK at 10:20pm arrive MXP at 12:15pm on 9th Dep Apr artin - -April 11: AF depart LIN at 8:40pm arrive CDG 10:10pm g: Emi {or AF depart MXP 7:30pm arrive CDG 9pm if less expensive) 7:50 rate am $s -April 15: AF depart CDG at 2pm arrive JFK 4:25pm from 206 Lon - (BEB says she has a credit on AF...| have asked her for the ticket #. Will get back to you on that. For time being, lets see what the above will don Eco cost. Thanks Hea nom thro y | also need a ticket from London on Tuesday Sth arriving Milan around same time would arrive (12:15pm) for | i isd w = Dep Birthday July 11, 1979. Return back to London on 15th around same time would depart for Paris (so either 7:30pm or 8:40pm) Thanks! Ajrp artin ot g: {LH 10:2 R) 0 Ari pm ving from On Apr 3, 2019, at 3:23 PM, Centurion Support <j! wrote: : New 10:5 York L2US Centurion Banner 1 It was a pleasure speaking with you today! Yn Listed below are economy air options for [J - | did speak with Delta and found there are no mileage upgrades available on any of the Dep Thu below flights. artin 44° g: ‘ | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. 9:00 Ae pm Fra from nce Mon, 8 Apr - Delta 172 - Economy Pari 434 Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) s 3- Arriving: 7:55 am into Malpensa Airport, Milan (MXP) Cha Eco - enn es nom Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) rae y Departing: 10:40 am from Malpensa Airport, Milan (MXP) i Dep Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) Ap artin one g: ort 8:40 Mon, 15 Apr - Delta 263 - Economy (cD pm Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) G) from Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) Arti Lina VINE te Your response is required to complete this reservation. Prices and availability are subject to change. 9:15 eet pm Mila * Total air reservation, including taxes and fees: $2515.73. into 5 : * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Lon (LIN don EFTA00493079

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Please reply to this email and provide your authorization to proceed. Hea ) thro Arri w ving Thank You! Airp : Jennifer ort 10:1 (LH 0 R) pm From Centurion Support on behalf of your Relationship Manager Natalia Molotkova into * Pari Brivacy Statement | Visit the Centurion Card website Tota s To laa more about e-mail security oF report a suBpiEoUs &-mail, plasse visit US al ymnricsrmcpres com/phishing [ip America lair Cha © 2015 Amencan Express. All rights reserved Ly Amerkan Express uses 3rd party concierge service providers who are not authorized to act on behal! of Amarican Express and you acknowledge that American Express is inno way Express® rese rles responsible or Gable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service rvati de yrovider and not against Amarican Express. You are responsible for any purchases, shipping charges ankdilor fees you authorize. Ve reserve the right to note pratie and preference data bervicing purpaEes, on, Gau incl lle udin Airp Hii a ort taxe (CD It was a pleasure speaking with you today! s G) and ___ Listed below are economy air options for [J - | did speak with Delta and found there are no mileage upgrades available on any of the below fees flights. | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. 8.60 Non Mon, 8 Apr - Delta 172 - Economy Ref Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) und Arriving: 7:55 am into Malpensa Airport, Milan (MXP) able Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) pee Departing: 10:40 am from Malpensa Airport, Milan (MXP) GB Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) Pp ~ ~ ee — cha Mon, 15 Apr - Delta 263 - Economy nge Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) fee Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) per pers on; Your response is required to complete this reservation. Prices and availability are subject to change. cha nge * Total air reservation, including taxes and fees: $2515.73. s + Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. are B-o0 subj Please reply to this email and provide your authorization to proceed. ect frorh to diffe Pari Thank You! renc Jennifer ein Cha fare ‘les de From Centurion Support on behalf of your Relationship Manager Natalia Molotkova You a r Erivacy Statement | Viaitthe Cancion Cant wabsite Airp Hilnch stove shoei ¢ niall oecuae or repens eanpicous o-nel places visi ve at avariceneurrees combhiehiog, {ip} America TSP © 2015 American Express. All rights reserved nons cD Amarican Express uses 3rd party concerge service providers who am not authorized to act on behaif of American Express and you acknowledge that American Express is in no way Exess eis | responsitie or katie for the actions of the service prowider and the only remedy for any clas relating t services or products provided by the service provider is against the service provider ) and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We mserve the right to note profile and preference data for servicing req Arti purposes, uire / dto ving complete this reservation. Prices and availability are subject to change. b 25 pm Thank You! into Jennifer New York From Centurion Support on behalf of your Relationship Manager Natalia Molotkova sl Ken Hi Jennifer and thank you for looking in to this trip for us...since | spoke with you, [J has given me the exact flights she wants (which is what we will veal J . do!) Airp Can you please check on the below flights for availability and if upgrade is possible to biz or first? toe -April 8: Emirates depart JFK at 10:20pm arrive MXP at 12:15pm on Sth K) -April 11: AF depart LIN at 8:40pm arrive CDG 10:10pm Huh (or AF depart MXP 7:30pm arrive CDG 9pm if less expensive) dit -April 15: AF depart CDG at 2pm arrive JFK 4:25pm rt GBM says she has a credit on AF...| have asked her for the ticket #. Will get back to you on that. For time being, lats see what the above will cost. best Thanks ed two sep EFTA00493080

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L also need a ticket from London on Tuesday 9th arriving Milan around same time [J would arrive (12:15pm) for (Birthday July arat 11, 1979. Return back to London on 15th around same time J would depart for Paris (so either 7:30pm or 8:40pm) Thanks! e tick ets - Emi rate On Apr 3, 2019, at 3:23 PM, Centurion Support <i wrote: s- (,2US Centurion Banner Tota . lair Hi rese rvati x was ie pleasur din " tax speaki s ng with and today! feo below | pre Non econo Reg my ait ung options able ME 20 -Idid go speak cha with fige Delta fee and found Pets cha mean ge s —_ oe ‘ ' availab subj It was a pleasure speaking with you today! leon oa Listed below are economy air options for I - | did speak with Delta and found there are no mileage upgrades available on any of the ne of diffe below flights. below PrP . ein | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. flights. fare lalso Mon, 8 Apr - Delta 172. - Economy hacks Hl Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) Americ nce Arriving: 7:55 am into Malpensa Airport, Milan (MXP) anand - es en SO Air Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) France , Departing: 10:40 am from Malpensa Airport, Milan (MXP) option Tota Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) butit 5 sir nnn was more fest Mon, 15 Apr - Delta 263 - Economy rvati Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) on, Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) oe incl ici cost of 4 , th Your response is required to complete this reservation. Prices and availability are subject to change. Della taxe _ 8 * Total air reservation, including taxes and fees: $2515.73. end Ar and + Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Option fees Please reply to this email and provide your authorization to proceed. a Mon, 8 3 1 Thank You! iia Jennifer 172 Tick ~ etis Econo refy From Centurion Support on behalf of your Relationship Manager Natalia Molotkova a parti rae ie, ng cha Privacy Statemers | Visit the Centurion Card website fh laa sve shout ¢ moll becuey or feperls euspicous o-nel, plesee viel us at earicenasrrees combchshing lp) America 5:46 nge/ ©2015 American Express. All rights reserved ® pm can American Express uses 2rd party concierge service providers who are nat authorized to act on behalf of American Express and you acknowledge that American Express is in no way Express © from responsible or Kable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service call provder and not against Amencan Express. You are responsible for any purchases, shipping charges andior fees you authorze, We reserve the right lo nole profie and preference dats New atio servicing purposes. EFTA00493081

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John F Kennedy Airport, (JFK) pen Arriving: 7:55 am into Malpensa Airport, Milan (MXP) alty ean een nnn nnn of Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) $0.0 Departing: 10:40 am from Malpensa Airport, Milan (MXP) o Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) will , nnn nen app Mon, 15 Apr - Delta 263 - Economy Ca Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) nge Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) s are Your response is required to complete this reservation. Prices and availability are subject to change. sub to * Total air reservation, including taxes and fees: $2515.73. diffe * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. renc ein Please reply to this email and provide your authorization to proceed. fore For Thank You! Sus Jennifer an| hav a From Centurion Support on behalf of your Relationship Manager Natalia Molotkova foun d Briency Stntement | Visit the Centurion Card website Ameri Foe ee cove e-mel, please viel us at smericarmxpress com/phishing ] a the ©2015 American Express. Al rights reserved follo American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or Express © '0! lable for the actions of the service provider and the only ramady for any claims relating to services or products provided by the service provider is against the service provider and not against American win Express. You are responsible for any purchases, shipping charges andlor fees you authorize. We reserve the right to nate profile and preference data for servicing purposes. g- |» US Centurion Banner erican Ant Express Locator - a Tue, 9 Apr - British Airways 572 - Economy (2 Seats available) Departing: 7:50 am from London Mon, 15 Hi Apr - British Airways Great! Here is what | have held - 327 - Economy Mon, 8 Apr - Emirates 206 - Economy Departing: Departing: 10:20 pm from New York John F Kennedy Airport, (JFK) 9:00 pm Arriving: 12:15 pm into Malpensa Airport, Milan (MXP) from Paris —— ~ — — ~ Charles de Thu, 11 Apr - Air France 1313 - Economy \Gaule Departing: 8:40 pm from Linate Airport, Milan (LIN) wpe Arriving: 10:10 pm into Paris Charles de Gaulle Airport (CDG) re tg: ———EOTTOTEASA EO 9:15 pm Mon, 15 Apr - Air France 6 - Economy into London Departing: 2:00 pm from Paris Charles de Gaulle Airport (CDG) Heathrow Arriving: 4:25 pm into New York John F Kennedy Airport, (JFK) Airport (LHR) | found it best if we issued two separate tickets - * Total air Emirates - reservation, including * Total air reservation, including taxes and fees: $640.70 EFTA00493082

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+ Non Refundable; $200.00 change fee per person; changes are subject to difference in fare taxes and fees: Air France - $978.60 + Non + Total air reservation, including taxes and fees: $1412.63. el + Ticket is refundable, change/cancellation penalty of $0.00 will apply; changes are subject to difference in fare GBP change fee For SE have found the following - American Express Locator - i per person; cha Tue, 9 Apr - British Airways 572 - Economy (2 Seats available) nges are Departing: 7:50 am from London Heathrow Airport (LHR) subject to Arriving: 10:50 am into Malpensa Airport, Milan (MXP) difference ne ae een in fare Mon, 15 Apr - British Airways 327 - Economy Your Departing: 9:00 pm from Paris Charles de Gaulle Airport (CDG) response is Arriving: 9:15 pm into London Heathrow Airport (LHR) required to * Total air reservation, including taxes and fees: $978.60 roel * Non Refundable; $60.00 GBP change fee per person; changes are subject to difference in fare . reservation. Your response is required to complete this reservation. Prices and availability are subject to change. scoantiy] are subject Thank You! to change. Jennifer From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Janitor "| From Hi Jennifer and thank you for looking in to this trip for us...since | spoke with you, [EJ has given me the exact flights she wants (which is what Centurion we will do!) Support on " sahsih F ti , , behalf of Can you please check on the below flights for availability and if upgrade is possible to biz or first? your -April 8: Emirates depart JFK at 10:20pm arrive MXP at 12:15pm on Sth p Manager Natalia -April 11: AF depart LIN at 8:40pm arrive CDG 10:10pm Molotkova (or AF depart MXP 7:30pm arrive CDG 9pm if less expensive) -April 15: AF depart CDG at 2pm arrive JFK 4:25pm Hii Jennifer GBI says she has a credit on AF...| have asked her for the ticket #. Will get back to you on that. For time being, lets see what the above will vo thank cost. Thanks looking in to | also need a ticket from London on Tuesday 9th arriving Milan around same time would arrive (12:15pm) for phe tp for \ Birthday July 11, 1979. Return back to London on 15th around same time would depart for Paris (so either 7:30pm or 8:40pm) Thanks! spoke with you, has given me the exact flights 2019, at 3:23 PM, Centuri EE «<::: she wants On Apr 3, 2019, at 3:23 PM, Centurion Support wrote: (which is what we will do!) Hi Can you please It was a pleasure speaking with you today! check on the below Listed below are economy air options for [J - | did speak with Delta and found there are no mileage upgrades available on any of the below __ flights for flights. availability and if t also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. upgrade is possible to biz or first? Mon, 8 Apr - Delta 172 - Economy Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) April 8: Arrivini am into Malpensa Airport, Milan (MXP) Emirates a anne nee depart JFK Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) at 10:20pm Departing: 10:40 am from Malpensa Airport, Milan (MXP) maa Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) “rpm on 9th Mon, 15 Apr - Delta 263 - Economy ~April 11: Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) AF depart Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) LIN at 8:40pm arrive CDG Your response is required to complete this reservation. Prices and availability are subject to change. 10:10pm (or AF * Total air reservation, including taxes and fees: $2515.73. depart MXP * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. 7:30pm EFTA00493083

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|»2US Centurion Banner i It was a pleasure speaking with you today! Listed below are economy air options for [J - | did speak with Delta and found there are no mileage upgrades available on any of the below flights. | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. Mon, 8 Apr - Delta 172 - Economy arrive CDG 9pm if less expensive) -April 15: AF depart CDG at 2pm arrive JFK 4:25pm | says she has a credit have asked her for the ticket #. Will get back to you on that. For time being, lets see what the above will cost. Thanks lalso need a ticket from London on Tuesday Sth arriving Milan around same time would arrive (12:1 Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) Birthday Arriving: 7:55 am into Malpensa Airport, Milan (MXP) July 11, ————————— ee 1979. Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) Return Departing: 10:40 am from Malpensa Airport, Milan (MXP) back to Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) London on _ i 15th around same time Mon, 15 Apr - Delta 263 - Economy Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) would Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) depart for Paris (so either Your response is required to complete this reservation. Prices and availability are subject to change. 7:30pm or 8:40pm) * Total air reservation, including taxes and fees: $2515.73. atop) * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Please reply to this email and provide your authorization to proceed. Thank You! On Apr 3, Jennifer 2019, at 3:23 PM, Centurion From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Support . <centurion Erivacy Statement | Wiaittne Cenarion Gan wabsite sunRont@c To learn mare about e-mail security or repart a suspicious e-mail, please visit US af armericanerne ess comihishing. Pa America enturion.co © 2015 American Express, All rights reserved so ——_—— Amarican Express uses 3rd party concerge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way Express @ [> wrote: responsible or lable for the actions af the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not agairat American Express. You are responsible for any purchases, shipping charges andior fees you authorze. We reserve the right to note profile and preterance cata for servicing purposes. Please reply to this email and provide your authorization to proceed. ia Itwas a Thank You! pleasure Jennifer speaking with you today! From Centurion Support on behalf of your Relationship Manager Natalia Molotkova EFTA00493084

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Brieney Statement | Visit the Centurion Card website Listed To loam more about e-mal security oF report @ auspicious e-mail, plawse visk Us at winoricarespnmsn com/phishinn [p3 America bel © 2015 Amarcan Express. Al rights reserved » below are American Express uses 3rd party concierge service providers who are not authorized ta act on behalf of American Express and you acknowledge that American Express & in no way Express © economy responsible or liable for the actions of the service provider and the only remedy for ary claims relating to services or products provided by the service provider s against the service provider ir option: and not against American Express. You are response for any purchases, shipping charges andlor fees you authorize. Wwe reserve the right to note prafie and preference data for servicing for 1S purposes. Pr = I did speak L2US Centurion Banner with Delta and found there are no mileage upgrades available on any of the below flights. \ also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. Mon, & Apr - Delta 172 - Economy Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) Arriving: 7:55 am into Malpensa Airport, Milan (MXP) i feeeneneonneenent It was a pleasure speaking with you today! peceeenssecensocnceneate Listed below are economy air options for [J - | did speak with Delta and found there are no mileage upgrades available on any of the Thu, 11 Apr - below flights. Air France 1831 - also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. Economy - (Business Class Sold Mon, 8 Apr - Delta 172 - Economy Out) Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) Departing: 2 10:40 am from Malpensa Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) Airport, Milan Departing: 10:40 am from Malpensa Airport, Milan (MXP) (MXP) Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) Oma a a Charles de Mon, 15 Apr - Delta 263 - Economy Gaulle Airport Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) (CDG) Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) Your response is required to complete this reservation. Prices and availability are subject to change. Mon, 15 Apr - * Total air reservation, including taxes and fees: $2515.73. Delta sone * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Economy Please reply to this email and provide your authorization to proceed. 10:20 ini from Paris Charles de Gaulle Thank You! Airport (CDG) Jennifer Arriving: 12:46 pm into New ‘ . A " York John F From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Kennedy Airport, (JFK) Prteacy Statement | Visit the Centurion Card website ‘amaricacexpmas.com/ Arnarica) FPjanm more aboas e-mal secuily cr report a suspicious eal, ploase visk us at iphiahing. Ez 3 American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express i in no way Express ® Your response reaponelte 0 tte for fe actone of the serdce provide an te erly remedy for arty cee relating fo services o products provided by tw service provider ie againet the venice b red to provider and not against American Express, You are responsible for any purchases, shipping charges andlor fees you authorize, We reserve the right to note profile and preference dats is requ for servicing purpases complete this reservation. Prices and availability are subject to change. + Total air reservation, including taxes and fees: $2515.73. EFTA00493085

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* Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Please reply to this email and provide your authorization to proceed. Thank You! Jennifer From Centurion Support on behalf of your Relationship Manager Natalia Molotkova uit To learn more about @-mail security or report a suspicious e-mail, please visit us at emencanexnress comiphishing. © 2015 Amarican Express. All rights reserved Amarican Express uses 3rd party concierge service providers who are nol authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or listle forthe = Express @ actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is agains! the service provider and not agains! Amencan Express. You are responsible for any purchases, shipping charyes andicr fess you authorize, We reserve the right to note prafle and preference date for servicng purposes. (Gitvacy Saetement | isk Ie Contuton Cord website Americ PB ‘Statement | Wisk the Centurion Card website Bg cal a Good Afternoon Ms. I. Yes, you are correct regarding the number of available seats an airline will make available for an upgrade. Of course, the availability could change from day to day, and there's no way to guarantee that the upgrade will become available. At any rate, here are the Business Class fares as of today for the flights you discussed with my co-worker: Mon, 8 Apr - Emirates 206 - Business Class Departing: 10:20 pm from New York John F Kennedy Airport, (JFK) Arriving: 12:15 into Malpensa Ail , Milan (MXP Thu, 11 Apr - Air France 1313 - Business Class Departing: 8:40 pm from Linate Airport, Milan (LIN) Arriving: 10:10 pm into Paris Charles Mon, 15 Apr - Air France 6 -Business Class Departing: 2:00 pm from Paris Charles de Gaulle Airport (CDG) Arriving: 4:25 pm into New York John F Kennedy Airport, (JFK) Ms. [I at this time, no flighst are currently being held. Please review the above information and let us know how you would like to proceed. Your response is required to complete this reservation. Prices and availability are subject to change. Please reply to this email and provide your authorization to proceed. Have a good day. Linda King ARM/ATL From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova oh wow...ok good to know. is this because they only allow a certain amount of seats on each flight to upgrade with points? Can you tell me the price if we were going to purchase in biz class please for both airlines? On Apr 3, 2019, at 4:32 PM, Centurion Support <j > verote: {US Centurion Banner Hi Hi | spoke with Emirates and Air France and found there is no mileage upgrades available, F we would have to book the tickets in business class in order to guarantee. spo Thank You! ke Jennifer Emi From Centurion Support on behalf of your Relationship Manager Natalia Molotkova rate and Air both tickets look great. Just let me get approval. Can we upgrade with points for J tickets? r ra On Apr 3, 2019, at 4:04 PM, Centurion Support <j wrote: me ther +i EFTA00493086

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= no \»US Centurion Banner Gre mile at! age Her upg tl avai hav labl Mon hav rate tick Hi Joh Tha Great! Here is what | have held - Ken You Mon, 8 Apr - Emirates 206 - Economy y Jen Departing: 10:20 pm from New York John F Kennedy Airport, (JFK) Airp nife Arriving: 12:15 pm into Malpensa Airport, Milan (MXP) ort, or ns — - (JF Thu, 11 Apr - Air France 1313 - Economy K) Fro Departing: 8:40 pm from Linate Airport, Milan (LIN) Ari om Arriving: 10:10 pm into Paris Charles de Gaulle Airport (CDG) ving ven Mon, 15 Apr - Air France 6 - Economy 5 Sup Departing: 2:00 pm from Paris Charles de Gaulle Airport (CDG) pm port Arriving: 4:25 pm into New York John F Kennedy Airport, (JFK) into on Mal beh | found it best if we issued two separate tickets - pen aif Emirates - Airp you + Total air reservation, including taxes and fees: $640.70 ort, y + Non Refundable; $200.00 change fee per person; changes are subject to difference in fare Mila Rel (MX nshi Air France - P) p — Ma + Total air reservation, including taxes and fees: $1412.63. ~~ nag * Ticket is refundable, change/cancellation penalty of $0.00 will apply; changes are subject to difference in fare —_ Ns at —~ alia For ii’ have found the following - American Express Locator 7 Tue, 9 Apr - British Airways 572 - Economy (2 Seats available) Departing: 7:50 am from London Heathrow Airport (LHR) Arriving: 10:50 am into Malpensa Airport, Milan (MXP) Mon, 15 Apr - British Airways 327 - Economy Departing: 9:00 pm from Paris Charles de Gaulle Airport (CDG) Arriving: 9:15 pm into London Heathrow Airport (LHR) * Total air reservation, including taxes and fees: $978.60 * Non Refundable; $60.00 GBP change fee per person; changes are subject to difference in fare Your response is required to complete this reservation. Prices and availability are subject to change. Thank You! Jennifer From Centurion Support on behalf of your Relationship Manager Natalia Molotkova EFTA00493087

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Hi Jennifer and thank you for looking in to this trip for us...since | spoke with you, [J has given me the exact flights she wants (which is what pm upg we will do!) Can you please check on the below flights for availability and if upgrade is possible to biz or first? -April 8: Emirates depart JFK at 10:20pm arrive MXP at 12:15pm on Sth -April 11: AF depart LIN at 8:40pm arrive CDG 10:10pm (or AF depart MXP 7:30pm arrive CDG Spm if less expensive) -April 15: AF depart CDG at 2pm arrive JFK 4:25pm from rad Lina e te with Airp poin ort, ts Mila for n Kar (LIN: yna’ ) s Ari tick ving ets? | says she has a credit on AF...| have asked her for the ticket #. Will get back to you on that. For time being, lets see what the above will cost. Thanks lt also need a ticket from London on Tuesday 9th arriving Milan around same time would arrive (12:15pm) for pm Birthday July 11, 1979. Return back to London on 15th around same time would depart for Paris (so either 7:30pm or 8:40pm) Thanks! into Apr On Ape 3, 2019, at 3:23 PM, Centurion Support iE wrote: |.2US Centurion Banner i It was a pleasure speaking with you today! Listed below are economy air options for [J - | did speak with Delta and found there are no mileage upgrades available on any of the below flights. | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. Mon, 8 Apr - Delta 172 - Economy Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) Arriving: 7:55 am into Malpensa Airport, Milan (MXP) Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) Departing: 10:40 am from Malpensa Airport, Milan (MXP) Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) Mon, 15 Apr - Delta 263 - Economy Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $2515.73. * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. 10:1 0 Pari 3, 5 20 Cha 19, nes de Gau lle Pari at! Her Cha ob nes Gau hav lle rn e AiR held (CD ~ ving ‘Apr 4:25 into EFTA00493088

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Please reply to this email and provide your authorization to proceed. 1 m foun Ne dit w Thank You! best Yor Jennifer if ok we Joh issu nF From Centurion Support on behalf of your Relationship Manager Natalia Molotkova ed Ken two ned Brivacy Statement | Visit the Centurion Card eubsite To bear mare about e-mail seoaty oF report a suspicious e-mail, gimae visit UB af omnricane memes combining [7 America et is © 2015 American Express. All rights reserved n Ha Amarican Express uses 2rd party concierge service providers wha are nat authorized to act an behalf of American Express and you acknowledge that American Express is in no way Express @ @ ort, responsible or able for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service tick (JF provider and not against American Express. You are responsitiie for any purchases, shipping charges and/or tees you authorze. We reserve the right to note profiie and preference data for servicing purposes, ets - An Emi ving ii rate: s- 12: It was a pleasure speaking with you today! , 15 pm Listed below are economy air options for [IM - | did speak with Delta and found there are no mileage upgrades available on any of the below en into flights. Mal rt pen also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. on, incl Aitp Mon, 8 Apr - Delta 172 - Economy Udi ila Departing: :46 pm from New York John F Kennedy Airport, (JFK) — n i am into Malpensa Airport, Milan (MXP) 8 (MX aT SRN and P? Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) fees Departing: 10:40 am from Malpensa Airport, Milan (MXP) 3 m Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) $64 ~ ~ — - 0.70 _ Mon, 15 Apr - Delta 263 - Economy Non Lon Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) Ref — Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) und able ~~ Your response is required to complete this reservation. Prices and availability are subject to change. $20 ee * Total air reservation, including taxes and fees: $2515.73. poo = * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. nge Thu Please reply to this email and provide your authorization to proceed. Der Laer pers - Air Thank You! pri Jennifer nge 131 s 3- . are Eco From Centurion Support on behalf of your Relationship Manager Natalia Molotkova subj no ect my Prtyacy Stalament | Visit the Canturion Card website Haare eee Semel ious o-mel, pense sl us of amarcanasneeencombhiehins lp) America tg © Dep © 2015 Amercan Express. Al rights reserved © diffe arti American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackrcrafedye that American Express it in no wey Express © : respansibie or liable for the actions of the service provider and the only remady for any claims relating to services or products provided by the service provider is against the service provider rence ng: and not against American Express. You are responsitte for any purchases, shipping charges andlor fees you authorize. Ye reserve the right to note profie and preference data for servicing ein 8:4 purposes. fare 0 pm Air France - eg Lina * Total air reservation, including taxes and fees: $1412.63. te * Ticket is refundable, change/cancellation penalty of $0.00 will apply; changes are subject to difference in fare Airp ort, For i! have found the following - American Express Locator - Fe wae Tue, 9 Apr - British Airways 572 - Economy (2 Seats available) - Departing: 7:50 am from London Heathrow Airport (LHR) ‘Arti Arriving: 10:50 am into Malpensa Airport, Milan (MXP) ving Mon, 15 Apr - British Airways 327 - Economy 10: Departing: 9:00 pm from Paris Charles de Gaulle Airport (CDG) 10 Arriving: 9:15 pm into London Heathrow Airport (LHR) pm into + Total air reservation, including taxes and fees: $978.60 Pari + Non Refundable; $60.00 GBP change fee per person; changes are subject to difference in fare s Cha Your response is required to complete this reservation. Prices and availability are subject to change. nes de Gau Thank You! lle Jennifer Airp EFTA00493089

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From Centurion Support on behalf of your Relationship Manager Natalia Molotkova (cD Hi Jennifer and thank you for looking in to this trip for us...since | spoke with you, [IE has given me the exact flights she wants (which is what we will ~~~ do!) . Can you please check on the below flights for availability and if upgrade is possible to biz or first? -April 8: Emirates depart JFK at 10:20pm arrive MXP at 12:15pm on 9th = -April 11: AF depart LIN at 8:40pm arrive CDG 10:10pm — (or AF depart MXP 7:30pm arrive CDG 9pm if less expensive) = -April 15: AF depart CDG at 2pm arrive JFK 4:25pm GEIB says she has a credit on AF...| have asked her for the ticket #. Will get back to you on that. For time being, lets see what the above will cost. Mo Thanks n, 15 | also need a ticket from London on Tuesday 9th arriving Milan around same time [J would arrive (12:15pm) for NE Birthday July ap, 11, 1979. Return back to London on 15th around same time {J would depart for Paris (so either 7:30pm or 8:40pm) Thanks! i On Apr 3, 2019, at 3:23 PM, Centurion Support i wrote: |»US Centurion Banner Hi itwas fro m pleasur pas aki ng mith Hes you today! Gau Listed Airp are (cD econo &) my air “ options YING for F -Idid 5 speak pm Ven into Delta Ne and w found Yor there k are no mileag "F e 1 upgrad ned es a It was a pleasure speaking with you today! availab /'P leon ort Listed below are economy air options for I - | did speak with Delta and found there are no mileage upgrades available on any of the any of K below flights. the ) below | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. flights. ! also Mon, 8 Apr - Delta 172 - Economy checke best Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) dan- Arriving: 7:55 am into Malpensa Airport, Milan (MXP) — issu — ~~ an ani anne = a led Air Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) France Departing: 10:40 am from Malpensa Airport, Milan (MXP) option Sep Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) butit rat sssamaaanananeenenonnnennoosnnennenensnsmmensaneenmenteseseenmammeemmmmmesmmemnaenneed was Mon, 15 Apr - Delta 263 - Economy more _ tick Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) than Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) fruitte t! , cost of Emi the rate EFTA00493090

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Your response is required to complete this reservation. Prices and availability are subject to change. Delta s- andAir , * Total air reservation, including taxes and fees: $2515.73. France Tota * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Option. | air Please reply to this email and provide your authorization to proceed. oy Mon, & atio Apr - Thank You! Delta iy Jennifer 172- inc udin Econo my g From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Departi _ ng: Brieacy Stptement | Visit the Centurion Card website . and Tan ate ano cated Gea epee eonpnibus Otel, plesse viek us at yimoricanms press com/phishing. le America| 5:46 fees © 2015 American Express. Al rights reserved pm " American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no wary Express © from : responsible of lable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the senice $64 provider and not against American Express. YoU ere retponeble for ery purchases, shipping changes snclor fove you authorize. We reserve the right to note profile and preference dite New O7 for servicing purposes. York Oo John F Kennedy Airport, (JFK) 5 Arriving: 7:55 am into Malpensa Airport, Milan (MXP) Non a er a orem _ Ref Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) und Departing: 10:40 am from Malpensa Airport, Milan (MXP) able Arrivi 2:10 pm into Paris Charles de Gaulle Airport (CDG) 2 ooneoneeneennennenneennnnennnnnennnnnnesnsnenennnennenenseseenesenenseenne ‘0 Mon, 15 Apr - Delta 263 - Economy - Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) cha Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) nge fee Your response is required to complete this reservation. Prices and availability are subject to change. rer + Total air reservation, including taxes and fees: $2515.73. Ene” + Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. nge Please reply to this email and provide your authorization to proceed. ere subj Thank You! ot Jennifer diffe ren From Centurion Support on behalf of your Relationship Manager Natalia Molotkova i Brivecy Statement| Vik te Carnation Card website fare Eitan mane eu C Hak beset Koon c coeptious os, ploeee vie os ol pmaicanencesss comivhibing [pj America © 2015 Amerkan Express. All nights reserved n American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way resporabie or Express i) Air Nable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express, You are responsible for any purchases. shipping charges andior fess you authorize, We reserve the right to note profile and preference dats for servicng purposes. Fra [US Centurion Banner { me i i" ‘a + Total air Great! Here is what | have held - reservation, including Mon, 8 Apr - Emirates 206 - Economy loose and Departing: 10:20 pm from New York John F Kennedy Airport, (JFK) $14 12 63 Artivi 15 pm into Malpensa Airport, Milan (MXP) — * Ticketis —————————————EO EE ~ refundable, Thu, 11 Apr - Air France 1313 - Economy change/can Departing: 8:40 pm from Linate Airport, Milan (LIN) cellation : penalty of $0.00 will Mon, 15 Apr - Air France 6 - E apply; Departing: 2:00 pm from Paris Charles de Gaulle Airport (CDG) ope Arriving: 4:25 pm into New York John F Kennedy Airport, (JFK) b Subject | found it best if we issued two separate tickets - difference in fare Emirates - + Total air reservation, including taxes and fees: $640.70 fo + Non Refundable; $200.00 change fee per person; changes are subject to difference in fare weve und following - Air France - American Express * Total air reservation, including taxes and fees: $1412.63. Locator = * Ticket is refundable, change/cancellation penalty of $0.00 will apply; changes are subject to difference in fare Tue, 9 Apr - For 9M have found the following - American Express Locator - British Airways EFTA00493091

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Tue, 9 Apr - British Airways 572 - Economy (2 Seats available) 572 - Departing: 7:50 am from London Heathrow Airport (LHR) Economy Arriving: 10:50 am into Malpensa Airport, Milan (MXP) (2 Seats cece nnennnnnnennnnannenennnnennnsennnnnennennennen — available) Mon, 15 Apr - British Airways 327 - Economy Depew: Departing: 9:00 pm from Paris Charles de Gaulle Airport (CDG) lrom Arriving: 9:15 pm into London Heathrow Airport (LHR) London + Total air reservation, including taxes and fees: $978.60 [eathrow + Non Refundable; $60.00 GBP change fee per person; changes are subject to difference in fare (unr) Your response is required to complete this reservation. Prices and availability are subject to change. hoeo em into Thank You! serie Jennifer haton ’ (MXP) From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Hi Jennifer and thank you for looking in to this trip for us...since | spoke with you, [EEE has given me the exact flights she wants (which is what we will do!) Can you please check on the below flights for availability and if upgrade is possible to biz or first? -April 8: Emirates depart JFK at 10:20pm arrive MXP at 12:15pm on 9th Economy -April 11: AF depart LIN at 8:40pm arrive CDG 10:10pm Departing: (or AF depart MXP 7:30pm arrive CDG 9pm if less expensive) 9:00 pm from Paris -April 15: AF depart CDG at 2pm arrive JFK 4:25pm Charles de Gaulle GB says she has a credit on AF-..| have asked her for the ticket #. Will get back to you on that. For time being, lets see what the above will Airport cost. Thanks (CDG) Arriving: | also need a ticket from London on Tuesday Sth arriving Milan around same time would arrive (12:15pm) for iy 9:15 pm Birthday July 11, 1979. Retum back to London on 15th around same time would depart for Paris (so either 7:30pm or 8:40pm) Thanks! ied fonden jeathrow Airport (LHR) * Total air On Apr 3, 2019, at 3:23 PM, Centurion Support <j wrote: reservation, including taxes and fees: $978.60 + Non Refundable ; $60.00 GBP change fee per person; changes are subject to difference in fare |»US Centurion Banner Your response is required to complete this reservation. Prices and availability are subject to change. Thank You! Jennifer From ‘Centurion - Support on Hi behalf of ur It was a pleasure speaking with you today! Relations : : . - p Manager Listed below are economy air options for | - | did speak with Delta and found there are no mileage upgrades available on any of the Natalia below flights. Molotkova | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. EFTA00493092

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Hi Jennifer Mon, 8 Apr - Delta 172 - Economy and thank Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) you for Arriving: 7:55 am into Malpensa Airport, Milan (MXP) looking in cnsssoanssescensssasenensesnsenssnenssoacessisesensnScsnu:eanGinscGSesnaSeSenssSeSeanee® to this trip Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) for us. Departing: 10:40 am from Malpensa Airport, Milan (MXP) since | ith Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) peake wl nnn im 2s Mon, 15 Apr - Delta 263 - Economy given me Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) the exact Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) flights she wants (which is Your response is required to complete this reservation. Prices and availability are subject to change. what we will do!) * Total air reservation, including taxes and fees: $2515.73. * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Can you please Please reply to this email and provide your authorization to proceed. check on the below flights for Thank You! availability Jennifer and if upgrade is possible to From Centurion Support on behalf of your Relationship Manager Natalia Molotkova biz or first? Foe ear cat tarekdoue e-mol, loose val us of americanespreen comfohishes |p) America) -April 8: © 2015 American Express. Al rights reserved n Emirates American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no wey Express® depart JFK oF lisbie for the actions of the service provider and the only remedy for ary claims retaling to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note prota and preference data at 10:20pm _‘or servicing purpases. arrive MXP at 12:15pm Sth It was a pleasure speaking with you today! AF depen Listed below are economy air options for [J - | did speak with Delta and found there are no mileage upgrades available on any of the below featpen flights. arrive CDG | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. lon em depart MXP Mon, 8 Apr - Delta 172 - Economy Maria Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) Spm if less Arriving: 7:55 am into Malpensa Airport, Milan (MXP) expensive) Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) ~April 15: Departing: 10:40 am from Malpensa Airport, Milan (MXP) AF depart Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) CDG at _ - . a ee 2pm arrive JFK Mon, 15 Apr - Delta 263 - Economy 4:25pm Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) : Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) || says she : . . "i ‘ ss atone . has a credit Your response is required to complete this reservation. Prices and availability are subject to change. on AF...1 + Total air reservation, including taxes and fees: $2515.73. pave eared + Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. ticket #. Please reply to this email and provide your authorization to proceed. becttio you on that. ‘Thank You! For time Jennifer — being, lets the above P . . will cost. From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Thanks Privacy Statement | Visk the Centurion Card website ‘To learn more about e-mail security or report a suspicous e-mail, please visit us at amercanarpress comyphishing. [pj America lalso need © 2015 Amerkan Express. All nights reserved = na ticket Amarican Expmss uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amarican Express is in no way responsible or lable for the actions of the service provider and the only remedy for any claims relating to Bervioss or products provided by the service provider is against the service provider — Express © from and not agaival Ameecen Express, You sre responsible for any purchases, shigping charges andior fees you authorze. We reserve the rghl to nole profile ard prelerenoe cats for servicing London on 9th arriving Milan around same time [J would arrive (12:15pm) for (EEE Birthday July 11, 1979. Return back to London on 15th around same time would depart for Paris (so either 7:30pm or 8:40pm) Thanks! EFTA00493093

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On Apr 3, 2019, at 3:23 PM, Centurion Support <i > verote: L.2US Centurion Banner 1 It was a pleasure speaking with you today! Listed below are economy air options for [I - | did speak with Delta and found there are no mileage upgrades available on any of the below flights. | also checked an American and Air France option but it was more than double the cost of the Delta and Air France Option. Mon, 8 Aer Delta 172 - Economy Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) Arriving: 7:55 am into Malpensa Airport, Milan (MXP) Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) Departing: 10:40 am from Malpensa Airport, Milan (MXP) Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) Mon, 15 Apr - Delta 263 - Economy Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) Your response is required to complete this reservation. Prices and availability are subject to change. + Total air reservation, including taxes and fees: $2515.73. + Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Please reply to this email and provide your authorization to proceed. Thank You! Jennifer From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Privacy Statement | Viek the Centurion Card website To barn more about e-mail secunty or report suspicious e-mail, please visil UB at gm er comme nr men Comp hinheng, [pj America © 2015 American Express, All nights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or lable for the actions af the service provider and the only remedy for any claims relating to services or products prowided by the service provider is against the service Express © provider and nat against American Express. You are respansibie for ary purchases, shipping charges and/or fees you authorize. We reserve the right to note proffie and proference data for servicing purposes. (MXP) Thu, 11 Apr - Air France 1831 - Economy - (Business Class Sold Out) Departing: 10:40 am from Malpensa Airport, Milan (MXP) Arriving: 12:10 pm into Paris Charles de Gaulle Airport (CDG) Mon, 15 Apr - Delta 263 - Economy Departing: 10:20 am from Paris Charles de Gaulle Airport (CDG) Arriving: 12:46 pm into New York John F Kennedy Airport, (JFK) Your response is required to complete this reservation. Prices and availability are subject to change. * Total air reservation, including taxes and fees: $2515.73. * Ticket is refundable, change/cancellation penalty of $350.00 will apply; changes are subject to difference in fare. Please reply to this email and provide your authorization to proceed. Thank You! Jennifer From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Ereacy Statement | Visit the Centurion Gard websibe To loam mare about e-mail security of raport a suspicious ©-mall, please visit us at americanencress comichstins. ©2015 American Express. Al rights reserved vi Itwas a pleasure speaking with you today! Listed below are economy air options for —_ did speak with Delta and found there are no mileage upgrades available on any of the below flights. l also checked an American and Air France option but it ‘was more than double the cost of the Delta and Air France Option. Mon, 8 Apr - Delta 172 - Economy Departing: 5:46 pm from New York John F Kennedy Airport, (JFK) n Arriving: 7:55 am into Malpensa Airport, Milan [p) America n Amarican Express uses Sid party concierge service providers who are not authorized to act an bahal of American Exprass and you acknowiadge thal American Express is in no way responsible or fable forthe = Express © actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and mot aginst American Express, You are responsible for ary purchases, shipping charges sndior fees you authorize. We reserve the right lo note profite and preference data for servicing purposes. EFTA00493094