Subject: Fd: I I - SN 21-2250. Date: Wed, 21 Jun 2017 17:48:02 +0000 FYL_..for your record keeping! Begin forwarded message: From: "Centurion Support® <centurionsu| centurion.com> Subject: - 21-22JUN Date: June 21, 2017 at 1:44:52 PM EDT To: Reply-To: "Centurion Support" <centurionsupport@centurion,com> |US Centurion Banner Lesley, As per my voice mail here is the email information on the ticket for I EE traveling from St Thomas to New York, then to Moscow. As we discussed this morning we booked [EJ on the Delta flight from St Thomas to JFK today, 21 JUN at 155pm. Issued as a new ticket for $439.26 non-refundable. The American Airlines flight was issued on a ticket controlled by Aeroflot as she departed out of Moscow back on 17 June with Aeroflot. Originally it appeared as if we could exchange out the ticket confirmed from a roundtrip fare of $1394.42 to delete the American Airlines flight at a new fare of $954.36 with a fare decrease of $440.06. Unfortunately Aeroflot has advised we cannot exchange out the ticket due to the rules to a lower fare. Aeroflot has advised due to the involunt schedule change with the flight delay on American Airlines we can refund the remaining portion of the existing ticket and issue a new one way ticket for to travel tomorrow, 22 June. Again the original ticket was issued roundtrip at $1394.42. The approximate cost of the flight used on 17 June is about $271.00. Aeroflot will refund the difference on the unused portions of the ticket - approximately $1123.00. We have issued the new one way ticket for J at a non-refundable fare of $982.10. She is all ticketed and set now. You should have received the updated itinerary. Sincerely, Jennifer Martin From Centurion Support on behalf of your Relationship Manager Natalia Molotkova Privacy Statens) | ion 5 To leam more about e-mail security or report a suspicious e-mail, please visit us at americanaxncnss comnts hing. lp, America ©2015 American Express. Al nghts reserved n Amencan Express uses 3rd party conclerge service providers who are nat authorazad to act on behalf of American Express and you acknowledge that American Express is in na way resporsible arliabiefor ~ Exprass ® the actions af the service provider and the anty remedy for any claims relating to services or products provided by the service provider is against the service provider and not agaist American Express. You are responsible for any purchases, shipping charges andior fees you authorize, We reserve the right to nale profile and preference data for servicing purposes, EFTA00454947