From: "Better Business Bureau" SYS Subject: BBB Chin Date: Wed, 24 Oct 2012 15:29:32 +0000 Attn: Owner/Manager Here with the Better Business Bureau notifies you that we have assumed a claim EF om your customer with respect to their dealership with you. Please overview the CLAIMS REPORT downward to find the details on this case and advise us your position as soon as possible. On a website above you must type in a response form your complain am. view it. We are looking forward to hearing from you. Kind regards, Rebecca Wilcox Dispute councilor Better Business Bureau EFTA00402522