To: "Natalia X Molotkova" hii Subject: Re: Confirmation Date: Tue, 18 Dec 2012 15:18:15 +0000 you have been such a big help...truly...it is ok... has left for her appt. I'm sure what she has will be fine. thank you thank you On Dec 18, 2012, at 10:14 AM, Natalia X Molotkova wrote: Trying to get the confirmation from PALM COURT HOTEL on the French side. Natasha From: Sd EE (mailto: Sent: Tuesday, December 18, 2012 10:09 AM To: Natalia X Molotkova Subject: Re: Confirmation ah, ok...understand.. On Dec 18, 2012, at 10:08 AM, Natalia X Molotkova wrote: No, | booked it with American Express vacations, | can’t email you confirmation from the hotel. It is a block of rooms. From: Si ES (0210: a Sent: Tuesday, December 18, 2012 10:06 AM To: Natalia X Molotkova Subject: Re: Confirmation any way we can get the reservation faxed to us from the hotel...she needs to take the reservation from the hotel... On Dec 18, 2012, at 10:03 AM, Natalia X Molotkova wrote: Just emailed you together air and the hotel. From: HS HB (mailto: Sent: Tuesday, December 18, 2012 10:01 AM To: Natalia X Molotkova Subject: Re: Confirmation correct On Dec 18, 2012, at 9:53 AM, Natalia X Molotkova wrote: So | am cancelling air for January 2-4 and will void tickets? EFTA00399019

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From: BS HB (mailto: Sent: Tuesday, December 18, 2012 9:46 AM To: Natalia X Molotkova Subject: Re: Confirmation Hl is now saying it can be any dates for the hotel, just st. marteen french side...she can then alter the dates herself on the reservation to match the air ! (she knows how to do it with Word) On Dec 18, 2012, at 9:42 AM, Natalia X Molotkova wrote: She can use the air tickets we issued. Let me check hotels. From: Hd EB [maitto: Sent: Tuesday, December 18, 2012 9:41 AM To: Natalia X Molotkova Subject: Re: Confirmation HBB has an interview with the consulate at 10:30...she needs proof of hotel stay and air for this meeting....if anyway you can do faster would really appreciate it!! On Dec 18, 2012, at 9:39 AM, Natalia X Molotkova wrote: Westin is on the Dutch side. | have a list of the hotels on the French side, let me check availability, we might play with dates. Will let you know in an hour. Natasha From: Sd BE (mailto: Sent: Tuesday, December 18, 2012 7:55 AM To: Natalia X Molotkova Subject: Re: Confirmation Morning Natasha! Hope you had a nice evening. I am now being asked if we can do this trip to St Marateen jan 5-12. (Or there abouts...I know, makes me a little crazy!) might it be possible to do the vacation package 100% refundable minus the travel insurance for air and land? Doesn't matter really the hotel as long as it is on the French side of the island. Also, [J does have a working US visa if that is something else needed to be seen. Let me know once you have had some time to investigate. Thanks ever so much. || Sent from my iPhone On Dec 17, 2012, at 4:11 PM, "Natalia X Molotkova" hii: wrote: EFTA00399020

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By the way | | in Russian language means Light — LOL. Talk to you tomorrow. Issuing tickets. Natasha From: i i ( Sent: Monday, December 1 17, 2012 4:10 PM To: Natalia X Molotkova Subject: Re: Confirmation Hi Natasha...I have my boss on a conf call on my phone and could not pick up! sorry about that! Ihave emailed [J to make sure she has a Schengen Visa which i believe she does, but better to make double sure! Go ahead and book the air (CID #6349) I will call you in the morning to book the land portion once I hear from || re the Schengen visa... Thanks for all your help today! You have been truly truly amazing!! On Dec 17, 2012, at 4:01 PM, Natalia X Molotkova wrote: | called you and left the voice mail. The last day to provide payment for the land portion is tomorrow. | can issue tickets today due to they are fully refundable. The land (accommodation and transfer) has to be paid in full by tomorrow. If you are ready to do it today, will need the CID number (the security code on the card, 4 digits and | am using Mrs. card. Please advise, P.S.: please be sure that she has all necessary documents to enter St Maarten (Schengen visa). Natalia (Natasha) Molotkova| Executive Travel Counselor <image001.png> 1755 N Brown Rd Levrencevie GA 30043 ext 63707 From: i HS (12ito as Sent: Monday, December 17, 2012 3:48 PM To: Natalia X Molotkova Subject: Re: Hold - it let me hold only till tonight, but will try to call AMEX vacations to extend it till tomorrow I spoke to my boss...he said if it is fully refundable (minus the travel insurance of course) then book it!! On Dec 17, 2012, at 3:42 PM, Natalia X Molotkova wrote: EFTA00399021

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Booking Number: 638389 Lead Passenger: a! Hold - it let me hold only till tonight, but will try to call AMEX vacations to extend it till tomorrow PASSENGER INFORMAT. <image002.png> Passenger Name(s) <image002.png> ION <image002.png> Age N/A <image002.png> <image002.png> <image002.png> Contact Number: Contact Email: <image002.png> <image002.png> <image002.png> | naialia.x.molatkavadieaxn. <image002.png> IENT BOOKING INFORM <image002.png> Booking Number: Departure Date: Destination: Room Count: Passenger Count: <image002.png> <image002.png> Agency Phone: <image002.png> <image002.png> 638389 01/02/2013 St. Martin/ Maarten 1 1 <image002.png> <image002.png> Pe <image002.png> <image002.png> Booking Date: Booking Status: Departure City: Booking Brand: <image002.png> <image002.png> <image002.png> Agency Name: <image002.png> <image002.png> 12/17/2012 Active Land Only American Express Vacations - X <image002.png> <image002.png> Network Tvl Service Ati 1 <image002.png> PRICING INFORMATION <image002.png> Vacation Amount: Deposit Amount: Final Payment Amount: <image002.png> <image002.png> $1055.00 $229.00 $826.00 <image002.png> PAYMENT INFORMATION <image002.png> Vacation Amount: Less Received: Less Pending Amount: Vacation Amount Due: <image002.png> <image002.png> $1055.00 $0.00 $0.00 $1055.00 <image002.png> <image002.png> Deposit Due Date: Final Payment Date: <image002.png> <image002.png> <image005.png> <image005.png> <image005.png> <image005.png> <image002.png> <image002.png> 12/17/2012 12/17/2012 <image002.png> <image002.png> <image005.png> <image005.png> <image005.png> <image005.png> <image002.png> TRAVEL ITINERARY image007.png> jo2Jan13 kimage010.png> kimage007.png> <image008.png> <image011.png> <image008.png> <image008.png> Please Call Back With Flight Times - For Airport/hotel Transfers <image011.png> <image008.png> <image008.png> <image011.png> <image008.png> <image007.png> <image010.png> <image007.png> EFTA00399022

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0 ini3 Transfer Airport Van To Westin Dawn Bea image010.png> <image011.png> <image011.png> <image011.png> <image010.png> image007.png> <image008.png> <image008.png> <image008.png> <image007.png> ‘Transfer Westin Dawn Bea To Airport Van - | image010.png> <imageOll.png> = <imageO1l.png> —<imageO11.png> —<image010.png> image007.png> <image008.png> <image008.png> <image008.png> <image007.png> Cancel For Any Reason and Travel Protection Plan Total: 79.00 image010.png> <imageOll.png> <imageOll.png> <imageOll.png> <image010.png> image00S.png> <image004.png> <image004.png> <image004.png> <image005.png> <image004.png> *Travel Impressions Winner of the Travel Weekly Readers Choice Awards* Best Tour Operator Sales & Service 2005,2006,2007,2008,2009,2010,2011 Best Tour Operator Domestic 2006,2007,2008 Best Tour Operator Caribbean 2011 Prices are subject to increase prior to the time you make full payment for your air-inclusive tour. Prices are not subject to increase after you make full payment, except for charges resulting from increased government-imposed taxes or fees. *CANCELLATION FEES DO APPLY ON ALL GUARANTEED AND DEPOSITED BOOKINGS. ** FINAL PAYMENT ** IS DUE 45 DAYS PRIOR TO DEPARTURE. FINAL PAYMENT FOR CHINA BOOKINGS ARE DUE 65 DAYS PRIOR TO DEPARTURE. *** AIRLINE INFORMATION *** ALWAYS CONTACT AIRLINES FOR CURRENT INFORMATION *=* Check with your Carrier for Baggage Allowances ** Airline seat assignments are subject to change due to airline changes within their network. ** NOTICE OF NEW PASSPORT REQUIREMENTS ** Effective January 8, 2007, United States citizens are required to have a valid passport to enter the United States via airline transportation. Information on how to obtain a passport can be found at htto://wwew.travel.state.gov. If you need to locate a passport office near you use the zip code search on http//iafdb, travel state, qov/. The web information found on http://travel.state.gov/passport/about/agencies_913.html describes how and where to obtain a passport in less than two weeks, additional fees may apply. RESPONSIBILITY AND LIABILITY: Operator arranges all of the services and accommodations offered in connection with these trips. Operator does not own or operate, nor is it an agent for any of the suppliers which will provide goods and services for the trip or for any option which may be available in connection with the trip (including optional side trips, car rentals, etc.) and Operator has not priced the trip or options to allow Operator to guarantee against failure of any such suppliers. Accordingly, participant(s) agree to seek remedies directly with the supplier and not to hold Operator, its parent, subsidiaries, affiliates and representatives (collectively “Operator Parties") liable in the absence of its or their negligence, for any loss, injury, delay, expense or damage which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods or services for the trip or any available option (e.g., the quality of services, cleanliness of a hotel, hotel overbooking, cancellation of services, cessation of operations, accidents, failure of equipment, changes in fares, itineraries or schedules or any flight delay). Participant(s) also agree not to hold the Operator Parties liable for circumstances beyond Its or their control (e.g., acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, piracy and terrorism, or any other cause beyond the control of the Operator Parties. Participant(s) acknowledge that the Operator Parties have not made any Ns or promises with respect to the tour described herein except as expressly set forth in the Operator's literature, unless such agreement is in writing and signed by an officer of Operator. At any time, the Operator may decline, for any reason, any person as a participant on a trip (or option) where upon the Operator's only obligation shall be to refund such person that portion of payment allocable to the unused services. INTERMEDIARY DISCLOSURE: Operator assists you in finding travel suppliers and making arrangements that meet your individual needs. Operator considers various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, Operator is EFTA00399023

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acting as an independent third party and not as a fiduciary. The Operator Parties want you to be aware that certain suppliers pay them commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to the Operator Parties' travel counselors. Certain suppliers may also provide compensation to the Operator Parties for various marketing and administrative services that they perform for them, such as granting suppliers to the Operator Parties' marketing channels, participating in marketing programs and supporting technology initiatives. In addition, our parent company, American Express Travel Related Services Company, Inc. receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time, the Operator Parties may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives the Operator Parties receive, are subject to change. In identifying suppliers and recommending itineraries, Operator may consider a number of factors including supplier availability and your preferences. The relationships the Operator Parties have with suppliers may also influence the suppliers Operator identifies and the itineraries Operator recommends. CST#2029006-20, Washington UBI#602 425 801, TA#758 Registered lowa Travel Agency | hope you were so pleased with your service that you would refer American Express Travel Natalia (Natasha) Molotkova| Executive Travel Counselor <image016.png> 1755 N Brown Rd Lawrenceville GA 30043 = ES xt 63707 << American Express made the following annotations on Mon Dec 17 2012 13:42:11 REEEEKEKEKEKSE EAE EEE SHEARER EA EE EEEEKSAKEAEAEA EERE EASA SA SA SAKA SATA SASAAREAE "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Mon Dec 17 2012 13:42:11 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. KEEAKEASHEASASHASHKEA EASA SHEA SAA TAEALASHEASHSE AAA LHKA SHEASHEA FAAS SASHASEA SHALES American Express made the following annotations on Mon Dec 17 2012 14:01:25 KEKE SKEASASHAALALACASASASASAALALALESHAEASASAARALALASASASASA RAKE SEKSASA SAKE AE "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Mon Dec 17 2012 14:01:25 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. REESE SKEREAKS EEE EEE SHEARS EA SEEK SAE SASHA EEAKEEEA SA SATA SAHA KAKA SA SASASAAREAE EFTA00399024

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American Express made the following annotations on Mon Dec 17 2012 14:15:13 HEKEEASKEASASAALAKAKASASASASAALALARESASASASAARAKAKASASASASAAKALEKHKEAKSASAS AEA SE "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Mon Dec 17 2012 14:15:13 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. REEEEKEKEKEAKEEREREEEE SHEARER EA EEE EEEKSEAKEASAKEA EERE EASA EASA EERE SEASEASEASARERE American Express made the following annotations on Tue Dec 18 2012 07:39:08 SHEKEL LASASEAKEA SEA LALA ASASASASLAHA CHE AKSEHKEA SHE LHEALELA SHEESH LAEAEHKSEASAS "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Tue Dec 18 2012 07:39:08 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. SHEERS ASAKSEASAS SALAH ASASASAS KAKA CKEASHASA SAS HAA LALASHSEASASHKHEKASEAKHESASAST American Express made the following annotations on Tue Dec 18 2012 07:41:58 SHEKELS KEKE SAKE ASHE SEA SEK KEASASEA SASH HKEKA SHEESH EAEASE "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Tue Dec 18 2012 07:41:58 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des EFTA00399025

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renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. SHEKSHEHKAKEAEASASAKEA SLA LHKALASASASAS HAHA LHS AKEAKEA SHE THA LELASHEASEASHA LAKE EHKSEHEASE American Express made the following annotations on Tue Dec 18 2012 07:53:56 SHEKEEEKEKATASASASA SACHA LASASASAS HALA CAE ASASA SAS HASAKEKASASASASHKEKHEEAKHSASAST "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Tue Dec 18 2012 07:53:56 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. SHEKSEALALALASASASA SLA LALALASASASASAALALALASASASASAALALALASASASASHAALALALAESASAS American Express made the following annotations on Tue Dec 18 2012 08:03:47 SHEESH EASA SHEA SEA LHEALASASASAS LHF A LAE ASHSEA SHE THEA LALA SHSHASEASHALAEAEHSASAS "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Tue Dec 18 2012 08:03:47 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. SHEKHAR ASASASA SA LAALASASASAS HALAL ASASASASHALALELASASASASHKEKAKAKESASAS American Express made the following annotations on Tue Dec 18 2012 08:08:36 SHEKEL AELAKAKSAKSEASA SHAE ASASEASEA SHELA ASASEA SASHA SHASASAS EAE SASEAS "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please EFTA00399026

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notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Tue Dec 18 2012 08:08:36 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. SHEKSEAKEKAEASASAKEA SHEATHS ASASASAS KAKA CHE ASHASA SAS THEA KALA SASASASHAKHKEAKHESASAS American Express made the following annotations on Tue Dec 18 2012 08:14:36 SHEKEEALALALASASASA SAA LALALASASASASAALALARASASASASHAALALALASASASASAALALALESASAS "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Tue Dec 18 2012 08:14:36 Ce courrier et toute piéce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'étes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piéce jointe est interdite. Si vous avez regu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les piéces jointes. Merci. SHEKSHEAKAEALASASAEA SEA LHF HASASHEASLHHA CHE AK SEHKEA SHE THEA LALA SHEAEASHALAEALHSHEAS EFTA00399027