From: Ann Rodriquez (iii Subject: Re: Itinerary for your upcoming trip Date: Tue, 29 Jul 2014 12:14:02 +0000 Ok. Great. See you soon, Ann R. On Jul 29, 2014, at 7:55 AM, [iy EE <> ote: Dear | | and Anna, Below please find my intinerary for the next 3 days of travel. Certainly, let me know if you have any questions. My best, From: i a Date: Tue, Jul 29, 2014 at 6:52 AM Subject: FW: Itinerary for your upcoming trip To: — From: JetBlue Reservations [mailto:reservations@jetblue.com] Sent: Monday, July 28, 2014 12:04 PM To: el Subject: Itinerary for your upcoming trip EpJetBlue You're set to jet. Your confirmation number is Scan this barcode to check in at any JetBlue kiosk l Flight status le Change/cancel | |» Manage flights | |» jSeats le Baggage info EFTA00366006

--=PAGE_BREAK=--

Your confirmation number is aa Scan the barcode at the top of this 2 to check in at any Date Wed Jul 30 Thu, Jul 31 Thu Jul 31 Departs/ arrives 5:09 p.m 1:20 a.m Route CHICAGO OHARE, IL (ORD) to NEW YORK JFK, NY (JFK) NEW YORK JFK, NY (JFK) to SAN JUAN PR, PUERTO RICO (SJU) SAN JUAN PR, PUERTO RICO (SJU) ST THOMAS, VIRGIN ISLANDS (STT) Flight/ Travelers Frequent seats? Terminal operated by Flyer! lp OK EFTA00366007

--=PAGE_BREAK=--

Fri 1:40 p.m ST 816 Aug 01 2:16 p.m THOMAS, OK VIRGIN ISLANDS (STT) to SAN JUAN PR, PUERTO RICO (SJU) .m SAN JUAN 1564 m. PR, PUERTO RICO (SJU) CHICAGO OHARE, IL (ORD) lw BS pre @ a frequent flier numbe ea é JETBLUE (538-258 i. JetBlue — le, Allianz Reduce what you can Travel insurance Get 20,000 TrueBlue® offset what you can't points Afte otect the enviro : Hotels.com wi Car w GroundLink EFTA00366008

--=PAGE_BREAK=--

Greathoteloffers § Carrentals = = = Yourdriveris here with our partner Save up to 35% and earn Guaranteed on-time car service | In P T ints wi providing easy, reliable ground 3 Hertz.’ transportation for travelers Seaeal gu eaT ET ena worldwide. Book your ride now. and Tri reviews, Same smart app. More smartphones. Download the JetBlue mobile app for iPhone and Android now! las | es las | | BlueTales Blog Help Corporate Travel Privacy About JetBlue TDIRECTV® and XM Radio® services are not available outside the continental U.S.; however, where applicable, movies from JetBlue Features™ are offered complimentary on these routes. 1. Welcome bonus offer not available to applicants who have or have had this product. To qualify for the 20,000 TrueBlue points, you must make purchases with your JetBlue Card from American Express that total $1,000 or more within your first three months of Card Membership starting from the date your account is approved. Purchases to meet the spend requirement include those made by both the Basic and Additional Card Members on the Card Account. Purchases to meet the spend requirement do NOT include fees or interest charges, balance transfers, cash advances, purchase of travelers checks, purchase or reloading of prepaid cards, or other cash equivalents. Additional Card Members on your account are not eligible for this offer. TrueBlue points will be credited to your TrueBlue account 6 to 8 weeks after the spend requirement has been reached. All TrueBlue points are subject to the TrueBlue Terms and Conditions: see www.jetblue.com/trueblueterms. In rare instances, your period to spend $1,000 may be shorter than three months if there is a delay in mailing your Card. Also, purchases may fall outside of the three month period in some cases, such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. (For example, if you buy goods online, the purchase date may be the date the goods are shipped). To receive the 20,000 TrueBlue points, your Card account must be active, in good standing, and not in default at the time of fulfillment. American Express reserves the right to modify or revoke offer at any time. For questions regarding your Card account, please call the number on the back of your Card. 2. Price Match Guarantee: If you find the same hotel and dates of stay at a lower rate, Hotels.com will, at its choice, either match the lower rate or cancel the reservation without a cancellation fee. See http://hotels jetbiue com/index. jsp? pageName=quarantee. 3. No Change/Cancel Fees: Hotels.com does not charge a change or cancel fee; however, each property has independent penalties for changes/cancellations. See full hotel details and descriptions for details. 4. “Advertised rates are based on trips between airports and downtown metropolitan area locations in an economy class vehicle. Rates do not include additional charges that may be applicable, such as charges for tolls, extra stops, parking fees, telephone usage, pets, extra in-car bags, car seats, waiting time, or custom requests. Rates include local and state taxes and fees, except in NY, NJ, and CT; passengers in these states are responsible for taxes and fees (including, in NY, a 2% NYC workmen's compensation charge and 8.875% state and local sales taxes). Rates include gratuity, except in NY, NJ, and CT; passengers traveling in these states are encouraged to provide appropriate gratuity based on the service received. Economy pricing may not be available at all times during the day or during certain weather conditions. Advertised rates only apply for bookings made online at limos.jetblue.com or by calling 1-888-478-8190. CUSTOMER CONCERNS Any customer inquiries or concerns can be addressed here, emailed to dearjetblue@jetblue.com, or sent to JetBlue Airways, 6322 South 3000 East, Suite G10, Salt Lake City, UT 84121. NOTICE OF INCORPORATED TERMS All travel on JetBlue, whether it is domestic or international travel, is subject to JetBlue's Contract of Carriage, the terms of which are incorporated herein by reference. International travel may also be subject to JetBlue's international passenger rules tariffs on file with the U.S. and other governments, and, where applicable, the Montreal Convention or the Warsaw Convention and its amendments and special contracts. Incorporated terms include, but are not restricted to: NOTICE OF INCREASED GOVERNMENT TAX OR FEE JetBlue reserves the right to collect additional payment after a fare has been paid in full and tickets issued for any additional government taxes or fees assessed or imposed. 1. Liability limitations for baggage, including special rules for fragile and perishable goods and the availability of excess valuation. 2. Liability limitations for personal injury or death. 3. Claims restrictions, including time periods within which passengers must file a claim or bring an action against JetBlue. 4. Rights of JetBlue to change the terms of contract. 5. Rules on reservations, check-in, and refusal to carry. 6. JetBlue's rights and limits on its liability for delay or failure to perform service, including schedule changes, substitution of aircraft or alternate air carriers, and rerouting. EFTA00366009

--=PAGE_BREAK=--

7. Non-refundability of reservations. 8. The Contract of Carriage and tariffs may be inspected at all JetBlue airport customer service counters, and upon request you have the right to receive by mail a copy of the full text of the Contract of Carriage or tariffs. Additional information on items one through seven can be obtained on JetBlue's website at www.JetBlue.com or at any U.S. location where JetBlue transportation is sold. CARRY-ON BAGGAGE RULES JetBlue flights - Each customer may bring one bag that fits in the overhead bin plus one personal item (purse, briefcase, laptop, etc. ) that fits under the seat in front free of charge. Any excess carry-on baggage will be checked baggage. Visit and http://www.tsa.gov for more information. Connecting on our partner airlines (including Cape Air) — _ carry-on rules of a partner airline apply when checking in to a JetBlue flight that is connecting to the partner. See http://www.jetblue.com/partners for more information. While JetBlue may allow additional carry-ons as a courtesy to customers connecting to our partner airline, JetBlue cannot guarantee that those bags will be accepted for in- cabin travel on the partner. Customers are encouraged to abide by partner’s rules for their entire journey to avoid additional checked baggage fees if their carry-ons do not meet size/weight restrictions. CHECKED BAGGAGE ALLOWANCE/FEES. Domestic JetBlue flights - JetBlue allows one free checked bag, subject to size/weight restrictions. For flights booked on or after May 21st, 2014 a $50.00 fee applies to a second checked bag ($40.00 for flights booked before May 21, 2014) anda $100 fee applies to a third checked bag ($75 for flights booked before May 21, 2014), subject to size/weight restrictions.. Other fees apply for additional baggage and oversized or overweight baggage. Visit http.//www.jetblue.com/bags for more information. International JetBlue flights - JetBlue allows one free checked bag, subject to size/weight restrictions. For flights booked on or after May 21st, 2014 a $50.00 fee applies to a second checked bag ($40.00 for flights booked before May 21, 2014). Excess baggage rules and size/weight restrictions may vary depending on load availability and country restrictions. See www.jetblue.com/bags for more information. Travel on our partner airlines (excluding Cape Air*) - Baggage rules and fees vary by partner airline and destination. JetBlue will follow our partner airlines’ fees when customers are traveling on an itinerary including one of our partner airlines. Excess baggage rules and size/weight restrictions may vary depending on load availability. See www.jetblue.com/bags for more information. Travel on our partner airlines (excluding Cape Air*) — Baggage rules and fees vary by partner airline and destination. JetBlue will follow our partner airlines’ fees when customers are traveling on an itinerary including one of our partner airlines. Excess baggage rules and size/weight restrictions may vary depending on load availability. See http://www.jetblue.com/partners for more information. *For itineraries with a connection only to/from Cape Air, JetBlue's standard fees apply. CHECK-IN TIMES For domestic flights, customers traveling without checked baggage must obtain a boarding pass twenty (20) minutes prior to scheduled departure and customers traveling with checked baggage must obtain a boarding pass thirty minutes prior to scheduled departure. Customers must be present in the boarding gate are fifteen (15) minutes prior to scheduled departure or the posted aircraft departure time. For international flights, customers traveling with or without checked bags must obtain a boarding pass sixty (60) minutes prior to scheduled departure. Customers must be present in the boarding gate twenty (20) minutes prior to scheduled departure or the posted aircraft departure time. DOCUMENTATION REQUIREMENTS For domestic travel, customers over the age of 18 will be required to show a U.S. federal or state-issued photo ID that contains the following information: name, date of birth, gender, expiration date and a tamper-resistant feature. Customers traveling to/from an international destination are required to present proper documentation at the time of check-in. Documents required for travel vary according to citizenship, residency, country of travel, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents. In addition, Customers traveling to a country other than their country of citizenship or residency are required to hold proof of return or onward travel. Failure to present proper documentation could result in denied boarding. ADVICE TO INTERNATIONAL PASSENGERS ON LIMITATION OF LIABILITY Where a passenger's journey involves an ultimate destination or a stop in a country other than the country of departure, either the Warsaw Convention and the Hague Protocol, their amendments, and any special contracts of carriage embodied in applicable tariffs that waive Warsaw/Hague limits, or the Montreal Convention may apply to the entire journey including the portion within the countries of departure or destination and, in some cases, may limit the liability of the carrier for death or personal injury, delay, and for loss of or damage to baggage. The Montreal Convention, where applicable, does not impose, and special contracts voluntarily entered into by many carriers, including JetBlue, waive, the Warsaw/Hague limitations for compensatory dama: mages arising out of personal injury or wrongful death caused by an accident, as defined by the applicable treaty. The names of carriers party to the special contracts are available at all ticket offices of such carriers and may be examined upon request. NOTICE OF BAGGAGE LIABILITY LIMITS For international transportation (including domestic portions) governed by the Montreal Convention, JetBlue's liability for baggage is limited to 1,131 SDRs (see, http://www.imf.org for current value) per passenger unless a higher value is declared and an extra charge is paid. For intemational transportation governed by the Warsaw Convention and the Hague Protocol and their amendments, JetBlue's liability for baggage is limited to $9.07 per pound for checked baggage and $400 per passenger for unchecked baggage unless a higher value is declared and an extra charge is paid. Special rules may apply to valuable articles. For domestic transportation, JetBlue's liability for baggage is limited to $3,300 per passenger. General baggage rules: As set forth more fully in its Contract of Carriage and international passenger rules tariffs, JetBlue will not be responsible for fragile or perishable goods. JetBlue assumes no liability for oversized, overweight or overpacked baggage, or for loss of or damage to baggage parts such as wheels, straps, pockets, pull handles, zippers, hanger hooks or other items attached to baggage. JetBlue will not be responsible for the following items in checked or unchecked baggage: money, jewelry including watches, cameras, camcorders, any type of electronic equipment, including computers, valuable papers or documents and other similar items as described in more detail in the Contract of Carriage. EFTA00366010

--=PAGE_BREAK=--

NOTICE OF OVERBOOKING OF FLIGHTS Although JetBlue does not intentionally overbook its flights, there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airline's choosing. If there are not enough volunteers, JetBlue will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including failure to comply with JetBlue’s check-in deadline (which are available upon request from JetBlue), persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and JetBlue's boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with your airline or your travel agent. EFTA00366011