To: Bella Kein (i- Subject: X: ll Date: Tue, 21 Apr 2015 20:43:42 +0000 I thought I sent you an email specifically saying that we would be billed by a 3rd party...? On Apr 21, 2015, at 3:00 PM, bellaklein = t—si wrote: fyi Thank you, Bella Tel: Begin forwarded message: From: ia Subject: Re: Date: March 29, 2015 at 8:38:53 AM EDT To: Centurion Support <centurionsupport@centurion.com> Ce: Bella Kicin <a Wow! that is fantastic. Thank you so much for going the extra mile for us! On Mar 29, 2015, at 2:16 AM, Centurion Support <centurionsupport@centurion.com> wrote: —_- (Centurion Support) 03/29/2015 02:16 AM a ched is the exchange for . We wanted to let you know that originally the ticket on Delta and American were issued as non refundable tickets. Normally there would be a $200 change fee plus an difference in fare. However, | was able to call Delta and ask for a waiver for the change fee of $200. They were happy to provide it. We were also able to get a Slight lower fare than what was originally quoted for the change. So, we only ended up charging a total of $90 for the Delta change. Any further changes however, we can not guarantee that Delta will allow additional waivers. Thank you and should you need further assistance, we are here to help. Heather From Centurion Support on behalf of your Relationship Manager From Centurion Support on behalf of your Relationship Manager American Express made the following annotations on 2015-03-29 02:16:47 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution EFTA00348795

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