To: Amex Centurian Travel (i Subject: Re: Flight for I [Email Ret: Date: Thu, 22 Oct 2015 22:11:09 +0000 thanks On Oct 22, 2015, at 6:10 PM, Natalia Molotkova hii: wrote: O ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE ==> \» Centurion Banner Response (Natalia Molotkova) 10/22/2015 06:10 PM j i i j ion Relationship Hours: Monday through Friday am to 7:00pm Customer | rp 10/22/2015 06:06 PM ok, book it please Response (Natalia Molotkova) 10/22/2015 06:04 PM It is 1 UA 5316 01NOV MRY LAX 0625A 0742A OPERATED BY /SKYWEST DBA UNITED EXPRESS 1 UA 1469 01NOV LAX EWR 0900A 0520P 2 UA 751 07NOV EWR LAX 1200N 0318P 2 UA 5338 O7NOV LAX MRY 0452P 0604P OPERATED BY /SKYWEST DBA UNITED EXPRESS TOTAL FARE - USD 1069.20 non refundabel coach with $200 change fee. $885.20 was (and still is) the price for UA536201NOV MRY LAX 1134A 1251P UA1807 O01NOV LAX EWR 200P 1013P | didn't give tkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm Customer 10/22/2015 05:54 PM Please book ( 25am arriving Newark 5:20pm! Her husband will ome is the original flight we had...let me know that total here (I think it is the $885 Saturday 07 Nov 15 Flight Information Date 07 Nov 2015 Airline United Airlines Airline Record Locator | Flight/Class UA751 W Economy Class Origin Newark, Newark Liberty International Destination Los Angeles, Los Angeles International Departing 12:00 PM Arriving 03:18 PM Departure Terminal Terminal C EFTA00337035

--=PAGE_BREAK=--

Arrival Terminal Terminal 7 Estimated Time 6 Hrs 18 Mins Stops Non-stop Seats Unassigned Confirmed Flight Information Date 07 Nov 2015 Airline United Airlines Airline Record Locator | Flight/Class UA5338 W Economy Class Origin Los Angeles, Los Angeles International Destination Monterey, Monterey Peninsula Departing 04:52 PM Arriving 06:04 PM Departure Terminal Terminal 8 Estimated Time 1 Hr 12 Mins Stops Non-stop Seats Unassigned Confirmed Response (Natalia Molotkova) 10/22/2015 05:52PM _ hi nship Hours: Monday through Friday am to 7:00pm 10/ 22/ rh 05:51 PM drive her to the airport early...hang in...thanks so much Customer coe en atalia Molotkova) 10/22/2015 05:30 PM UA 5316 MRY LAX 625A 742A U, i lotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to pm 10/22/2015 05: 24 PM Customer ( t gets in earlier than the 10;13pm? She is asking Customer a) 10/22/2015 05:06 PM So it's the first flight we can't do cause it's sold out. Got it Sent from my iPhone Response (Natalia Molotkova) 10/22/2015 05:04 PM EFTA00337036

--=PAGE_BREAK=--

/0Q0pm ES Response (Natalia Molotkova) 10/22/2015 05:03 PM | can't price what sold out, so the n va Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm Customer (as 10/22/2015 05:00 PM Customer (MI) «10/22/2015 05:00 PM How about: depart on United 5362 at 10:47am to LA arriving 12;04 departing 2PM American # 32 arriving 10:34pm JFK Can we do this? Response (Natalia Molotkova) 10/22/2015 04:52 PM Customer a) 10/22/2015 04:51 PM Ok and how much is this one? Sent from my iPhone Customer (NN) «10/22/2015 04:48 PM Thx Se hone t from my tt Response (Natalia Molotkova) 10/22/2015 04:46 PM fhe only other option will be UA 6346 MRY SFO 545A 625A UA 577 SFO EWR 700A 322P egards, Manager Hours: Monday through Friday 10:30am to 7:00pm Response (Natalia Molotkova) 10/22/2015 04:43 PM lard t folotkova Centurion Hours: Monday UUpmMm Es Customer (HR) 10/22/2015 04:39 Pm oO thanks... she is wishing to get in to NY not.so late...she was ok with 10:13 but really doesn't like the 11:02pm...1 want fo book this so it doesnt disappear...but if there is someithgn that doesn't get her in so late let me know after you book this current ticket EFTA00337037

--=PAGE_BREAK=--

Re Sponse (Natalia Molotkova) 10/22/2015 04:35 PM l Wil be « separate tickets ith non refunda ich with $2 hance ee eact ( m tof Jpm ces Customer (NM) «10/22/2015 04:33 PM book this! Re sponse (Natalia Molotkova) 10 22! 2015 04:26 PM \MERI ICAN | 18 Response (Natalia Molotkova) 10/22/2015 04:23 PM Will Americans work? AA 5740 MRY PHX 1230P 319P AA 683 PHX EWR 420P 1102P Regards, Manager Hours: Monday through Friday 10:30am to pm Customer — 10/22/2015 04:21 PM Customer a) 10/22/2015 04:21 PM is there something similar? | know Virgin Atlantic does these flighs.. Response (Natalia Molotkova) 10/22/2015 04:18 PM -s: Mond y thro yu igh a (Natalia Molotkova) 10/22/2015 04:17 PM e the outbound fli j otkova Centurion ationship Manager Hours: Monday through Friday 10:30am to pm Customer () «10/22/2015 04:15 Pm k 1aNkKsS EFTA00337038

--=PAGE_BREAK=--

Response (Natalia Molotkova) 10/22/2015 04:10 PM — ship Hours: Monday through Friday Birthdate: Depart Nov. 2 from Monterrey, CA on United # United #1 0 Newark arriving 10:13pm Return Nov. 7 from Newark on United #751 noon to LA connecting to UNIted #5338 to Monterrey Coach... Price tag? Thank you! Customer a 10/22/2015 04:09 PM Hi Natash ou please reserve the below round trip for eseraparamesoe vaca 0 LAconnecting to Privacy Statement | Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. © 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS |S," without any express or implied warranties. Portions of this content are provided by Gayot® and may not be used without written permission. Used hereunder by license. For Google “Maps Terms of Use" click here: ({httpu/maps.google.conv/help/terms_maps.html). For "Map Legal Notices" click here: (http/www.maps.google.com/help/legainotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, lowa TA#002, Nevada NV#2001-0126 EFTA00337039