FedEx Ship Manager — Print Your Label(s) 8/26/14, 2:22 Ph Fromm: (212) 971-1307 Origin ID: JRBA Polina Belomiinskaya Fedxx. DKL PLLC — 575 Lexington Ave, 4th Floor new York, NY 10022 SHIP TO: (800) 910-9836 Attn: Customer Service a ” Restoration Hardware ee 2900 N. MacArthur Dr. Suite 100 TRACY, CA 95376 FRI - 29 AUG AA 7100 4016 3443 EXPRESS SAVER TRK# 201 95376 SH SCKA OAK S22GUECF2BACD ATTN: CAULST SVICE r 400 OWN M A C A CTH AE. DR. prtion of the label can be read and scanned j label for shipping purposes is fraudulent and could Su | a “ int number. Rion) 4h bn Fedex Sewce Guide, ovat oT ~ / i eC tsull of loss, damage. peery non-delivery misdenvery or nent your actual loss and f a waa er / A for any loss, inch ‘ ! RAC \ C a G 53 a whether direct. in ‘y fot ceed 8 CURT oeER# 734 Psa GET CRT rosa gos = TAL ORDER HUFS.39 TLi+. VF TRACKING + “Bed ~ “oS https:/ EEE shipping shipmentConfirmationAction.handle?method =doContinue Page 1 of 1 EFTA00314188

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IKE GROFF 159 OENOKE RIDGE RD NEW CANAAN, CT 06840 October 3, 2014 RE: FOR OUR PREFFERED CUSTOMERS ONLY 7% DISCOUNT OFF OF RECOMMENDED REPAIRS ON YOUR VEHICLE Dear Mr. and/or Ms. GROFF, Regarding your 2004 MERCEDES E320 4 MAT SEDAN On your last visit we noticed that the following item(s) needed attention: * Front and rear brakes getting low approx 4 1/2 mm of brake pad left. * Brake fluid is dirty recommend to flush brake fluid. * Due for cabin filter replacment. It is important to handle these problems soon before they may become a major repair. Your car is designed with advanced technologies and even minor problems can be critical to the proper maintenance of your car. Repairing the car now may save you much more time and money than if the car breaks down and leaves you or your family stranded. You will also benefit because a properly maintained car will be more dependable, safer, last longer, and increase your over all satisfaction with your car. It may also improve the trade-in or sale value. Act Now this special only lasts for 2 weeks. Call before October 22, 2014 and we will Discount 7% off the parts and labor of any listed repair (203) 966-2681. Thank you for your continued confidence and choosing us to care for your car. We appreciate the opportunity to serve you. Best my Mark & Lucia EFTA00314189

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October 15, 2014 Mrs Leslie Groff 159 Oenoke Ridge New Canaan CT 06840 Dear 7: In response to your request, I have completed the following for your review: * Four large Sugar Maples along stone wall: Deep Root Liquid ST A mea, 5 ia inal o api pie © oieibis ai eke 0. a, 0 20.0 $425.00 Sales Tax to be added at time of billing. If you have any questions, please don't hesitate to call me. I look forward to hearing from you soon. Very truly yours, Thomas D. O'Neill Certified Arborist Please sign and return one copy if this meets with your approval. ized Phone# q i 2-FY4-9-305_ EFTA00314190

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October 15, 2014 Mrs Leslie Groff 159 Oenoke Ridge New Canaan CT 06840 Dear i: In response to your request, I have completed the following for your review: * Four large Sugar Maples along stone wall: Deep Root Liquid Da INES 2 Fo Ee Ee re’ Pe $425.00 Sales Tax to be added at time of billing. If you have any questions, please don't hesitate to call me. I look forward to hearing from you soon. Very truly yours, Thomas D. O'Neill Certified Arborist Please sign and return one copy if this meets with your approval. Phone#_(//?-34-9-3038 _ EFTA00314191

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October 15, 2014 Mrs Leslie Groff 159 Oenoke Ridge New Canaan CT 06840 Dear i: In response to your request, I have completed the following for your review: * Four large Sugar Maples along stone wall: Deep Root Liquid FT OT a a in (gies. 9 hin a: Caaae cd tip piewd ele. 44.0 8 $425.00 Sales Tax to be added at time of billing. If you have any questions, please don't hesitate to call me. I look forward to hearing from you soon. Very truly yours, Thomas D. O'Neill Certified Arborist Please sign and return one copy if this meets with your approval. Phone#_(/ /?-}49- 20K EFTA00314192