Locked Bag 7834 Canberra BC, ACT 2610 Tc CLK1Q999 0092392354 Your reference: Telephone: Call charges may apply Office Hours: Monday to Friday 8.30am - 4.30pm Australian Governmen Services Australia Laff LAL oagonfol , Miss Jacqueline 21 September 2020 Dear Miss Pearce | refer to our conversation on 11 September 2020 about reviewing the access restrictions on your Centrelink record. We have decided to continue the access restrictions on your Centrelink record. + Your new arrangements for dealing with us will be via our Restricted Access phone line, You must not give this phone number to any other person. Please quote your customer reference number each time you call. ur circumstances change you need to tell us within 14 days of the change by calling us on For a full list of changes that you need to tell us about go to servicesaustralia.gov.au/notify changes. This is a notice given under section 196 of the Social Security (Administration) Act 1999. More information For more information, please go to servicesaustralia.gov.au or | ii: i Yours sincerely Manager Manager Services Australia ek ak RR ee EFTA00266985

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opTus *. , , INFORMC ite PHONE NOMBE \ RECEIVING EXCESSIVE | SE IN TELE COMMON iC ATION SYSTEMS FF Roy rh ERVER WPA INCT sj. 30 October 2015. RECISTERERS WITH TTHS SERVER Dear Jacqueline ‘ RE: COMPLAINT REFERENCE MUMBER: COM 1339-3419532 : Thanks for the i to talk about your Optus mobile service with account number | refer to your recent communication with Optus, wherein you advised that you had been the “WIC OF Fraudulent activit ou Rave advised that you contacted Optus approx. 2-3 FRITS age To TENET BRN Tet arrangement and spoke with a staff member you feel was not actually an Optus representative and this time you state the following issues: - received blocked and altered text messages and there is evidence of phone calls that the consumer states she never made. - noticed excess usage on i d saw her bills jump dramatically after this time. YOU TaN acter TOONAMI Opens acl te Some photos Heer peas ee accidentally deleted. ™ »¢-Please note the mobile number you have provided a : not an Optus number and is not listed on Optus systems. To enable Optus to investigate this matter, it would be appreciated if you would provide a Statutory Declaration which sets out the details of your dispute. To assist you, we have enclosed a Statutory Declaration for you to complete and return, {tis important that the Statutory Declaration contains as much detail as possible, including: -Your personal details; Name, DOB, residential address, occupation, employer and your daytime contact phone number/s -Full explanation of what (including account reference / number) you are disputing and the reason you are disputing ownership of this account -Confirmation as to whether you currently or previously have held an Optus service - and the relevant service or account details. -Confirmation as to whether or not any other person is / was authorised to act on your behalf -Any other relevant information that may assist Optus to investigate and resolve this dispute. EFTA00266986

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@ VVNAISAPP ett 4G D:420 pm ELMENUVY eek F CLEWOICR FINCK in, _— . PHC CRAPH STOLEN Jaquelin Sa ? a Surprise me when I turn 34 %o TORED) FCSHIBA Lae eo | £ CCG TROIS SF, £1 RRC. COTS HOR Ye How's that for a surprise. A S DB F GH J KL &® 2X C V BNM =< 12 @& @ spazio invio * OBTMFINED ROH NC, Altered messages received from my mobile phone to a friend Screenshot of what my friend received from my phone through messagin; Whatsapp in the top left hand corner - I do not have the whatsapp app at did not send this message and in line with blocked and altered messages ¢ te corruption causing the break down of relationsnips and isolation EFTA00266989

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AGL Energy Limited ABN: 74 115 061 375 Account: Locked Bag 1837 St Leonards NSW 2065 MRS JC MC.DIARMID au Account Statement Payment Reference Number: 56837552 / 9035967966 -Electricity Address: Opening Balance as of 10 Nov 2008: $1104.61, _Date __| Activity i | Credit _14Jan 2009 | Late Payment Fee - Dr 16 Feb 2009 Payment - Aust Post | $50.00cr » 19 Mar 2009 Invoice (07.08.2008 -22.01.2009) ne “1 (1e9Daysy) a | Pk:6,600.00kWh 26 Mar 2009 Payment - Aust Post $50.00cr « 17 Apr 2009 Late Payment Fee - Dr +1 May 2009 ~ Invoice (23.01.2009 -27.04.2009) (95Days) Pk:2,127.00kWh Opk:897.00kWh »% May 2009 | Payment - Bpay {\$1000.00cr 21 May 2009 Payment - Aust Post $100.00cr \ 3 Jun 2009 Payment - Aust Post $100.00cr | 12 Jun 2009 Payment - Aust Post $100.00cr * 12 Jun 2009 Invoice (28.04.2009 -11.06.2009) (45Days) | Pk:874.00kWh | Opk:762.00kWh j & 7 Jul 2009 Payment - Bpay | $100.00er \ A few ~“Words. Debit | Balance $9.90 $1432.17 , $9.90 $550.99 | | $248.95 a «| $3007.57 2a $1114.51 $1064.51 $2496.68; > $2446.68 j | $2456.58 | 2007.57 “9 | $1907.57 $1807.57 $1707.57 $1956.52 $1856.52 EFTA00266990

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> xe) & e oO fictaoe INDIVIDUAL | CREDIT REPORT CONSUMER CREDIT INFORMATION Accounts No information recorded What is a credit account? Accredit account is a facility for credit. This section contains detailed information about the personal credit accounts in your name that have been submitted to illion by credit providers. This information can include the type of credit accounts, the credit limit/s, the credit provider/s, and the date/s the accounts were opened and closed. This information will remain on your credit report for up to twa years after the account is closed. Repayment History No information recorded What is my repayment history? Your repayment history includes up to two years of detail about the monthly payments you have made ta the personal accounts listed on your credit report. This repayment history information is pravided to illion by credit providers on a regular basis Defaults No Date of Last Payment | Original (Current (Default “Original Credit +-—‘(CurrentCredit \Detauit Date ype amount Amount Accelerated Provider Provider i neo a... _Accoteretes or omer | = AGL SOUTH Baycorp Pdi | t 7 ( s 7. _——— ; —nd PE ae plane; Se) Se AUSTRALIA P/L_|CollectionsiAus) om ea {original Reason to [Current Reason to (Original Customer Current Customer | (Mo|stemus_(Creawontonton |Report Report Reference Reference 1 |Outstanding ee Payment Default |Payment Default ; | | What is a default and how long does it remain on my credit report? A default is information about a payment to a credit account that is at least 60 days overdue, where the credit pravider has notified the individual in writing about the overdue payment and the averdue payment is equal to or over $150. A default remains on your credit report for 5 years fram the date of default. | have paid my default in full, how can | update the status of my default to reflect this? The credit pravider listed on your credit report is responsible for ensuring the default is accurate and up-to- date. If your default requires updating please contact the credit provider. Alternatively, please provide illian with ition Public Access Centre Page 3 of 12 | EFTA00266991

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“ALI DDG UNE DUO wl OOD ANG BDIOMauYGH VaLouwoD SS2700 ADO WD LIN) 2IDd MY aos SIPnyvaS_ | aA POUCE TARGETING | Source OF .ExcésswwE RISE IN OTIECTIES FS CONFIRMED SRE biti 0012-994700-004273 MS JACQUELINE PEARCE LOT 49 4 EUNICE ST PORT PIRIE SOUTH SA 5540 Account _ Tox invoice 410 000 997 440 Issue date 12 Oct 16 Total amount due See the Account Summary on page 2 ‘0, DailySaver Choice ending 21 Aug 17 = Benefits available on this energy plan = (\ Guaranteed usage discount (16%) a) ‘ 5 Te sey a > f S . xe ct & a ¢ g % 7 arm = 9 je o¢al ime Mon ~ Fri 5 am ~ 5 pm ocd une Sat DIRECT DEBIT ge -; = TVitTy - Register onfine at originena: Nnargy.caw.eus myseenent or call to arrange automatic payment of future accounts” RD ee Visa or MasterCor “f crown cord payenents may may opply. “Over the courser payment for of S: ‘S200 finel GST) mar ineus sererinate ct far 6 fing! GST) of the tetal puyant emou ROAI 1 Nov 16 $12.00 fee may apply if paid after due date unless you're on Predictable Plan Average cost per day $5.52 Average daily usage 21.38 kWh Same time last year N/A Your indicative greenhouse gas emissions This bill 1.3 tonnes Same time fast year N/A Saved with GreenPower N/A For more informati JO7 ON greenhouse 925 err issions vis originenergy.com2u Call SA Power Networks 24 hrs MAN. Send this stip with your cheque made payable tt Origin Enar oy Holdings Limited. GPO Box 2437 Adelaide SA 500" IN PERSON? Dilpay . Pay at any Post Off REMOTE ACCESS RON, HEAD OF FICE $502.45 $5.58 21,38 kW COST PER DAY DAILY USA TELEPHONE & INTER BANKING - BPAY? Contact your bank or fir institution to make this payment from your che savings, debit, credit can transaction account. More info: www. ww.bpay.ce ce Pl nt. THs wl be shown on your neat bil Some exemptions and payiner icin races Blartvlese tet AOA! EFTA00266992