Service Request #25078 2019 Nice Upgrade log Status: FBOP Assigned Customer: | FBOP MCC New York MS0109 (130104.001) Priority: P3 (Next Day) Contact: Type: Service Contract Assigned To: Jeff Cranor, Jeff McKenzie, Justin Service Location: | Main Location Houston 150 PARK ROW NEW YORK, NY 10007 Date Created: | Aug 15, 2019 Bill To: | FROP MCC New York MS0109 (130104.001) 150 PARK ROW Next Appt NEW YORK, NY 10007 PO # Additional Information & Custom Fields: Is this a emergency request: | Yes. You must 7 iii” Is the system in question under any warranty: What is the system in question : When was the problem first discovered: Today PO Number: Who reported the problem initally: FY Is thi istent probl 's this a consistent pro lem or CONSISTENT intermittent Is this problem effecting all users: | YES Is there power to the device in . YES question Do you have a spare device on _| Unknown site: Can you send a picture of the device: NO Has any work been done in the area involved: NO Can you describe what is or is not Installation of new Nice Vision system. happening Material Required For Request: | PHONE SUPPORT Who Requested the service call : ; Detailed Description: 4 SVRs, 1 Decoder (operating as AMS temporarily), and 12 NVE2016 encoders are installed in the new equipment rack. Approximately 110 of 161 cameras are named correctly as of now, Will be returning tomorrow to finish the programming for phase 1 of the installation Approximately 20 cameras are out EFTA00127548

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Will be training Comm Tec iE tomorrow on phase 1 Schedule When Assigned To Aug 12 - 16, 2019, all- | Jeff Cranor, Justin Houston, Jeff McKenzie day Equipment - No Equipment No Comments Details - No Detail Items Comment Jeff Mckenzie is on site installing the system. EFTA00127549