Service Request #25765 Cameras are lagging when viewed on the workstation running the Control Launch Application Status: Closed Customer: | FBOP MCC New York MS0109 (130104.001) Priority: | P3 (Next Day) Contact: Type: | Service Contract Assigned To Pe | Service Location: | Main Location NEW YORK, NY 10007 Date Created: | Oct 3, 2019 Bill To: | FROP MCC New York MS0109 (130104.001) Next Appt NEW YORK, NY 10007 PO# Additional Information & Custom Fields: Is this a emergency request: No Is the system in question under any warranty: What is the system in question : When was the problem first discovered: | 10/05/2019 PO Number: Who reported the problem initally: ia Is this a consistent problem or ; CONSISTENT intermittent Is this problem effecting all users: | NO Is there power to the device in YES question Do you have a spare device on YES site: Can you send a picture of the device: NIA Has any work been done in the NO area involved Can you describe what is or is not happening When viewing multiple IP cameras from the Control Application severe video lagging occurs. Material Required For Request: | N/A Who Requested the service call : | Detailed Description: | about the cameras lagging when viewing in the Control Application Schedule EFTA00125628

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When Assigned To Comment Oa, 2019, 61am | Equipment - No Equipment No Comments Details - No Detail Items EFTA00125629