Service Request #25576 Adding Vicon V942D up cameras to NICE Status: FBOP Assigned Customer: | FBOP MCC New York MS0109 (130104.001) Priority: P3 (Next Day) Contact Type: | Service Contract “ene PF Service Location Date Created: Sep 20, 2019 Main Location NEW YORK, NY 10007 Bill To: | FBOP MCC New York MS0109 (130104.001) Next Appt NEW YORK, NY 10007 PO# Additional Information & Custom Fields: Is this a emergency request: | Yes. You must call | Is the system in question under any warranty What is the system in question When was the problem first . Today discovered PO Number. Who reported the problem initally: x Is this a consistent problem or CONSISTENT intermittent Is this problem effecting all users: | YES Is there power to the device in YES question Do you have a spare device on y P Unknown site: Can you send a picture of the y NO device: Has any work been done in the yw NO area involved Can you describe what is or is not Installation of new Nice Vision system happening Material Required For Request: | PHONE SUPPORT Who Requested the service call | Detailed Description: Assisting in network troubleshooting and up programming of the up cameras to add them into NICE Serial Number 43144901 Customer Name Federal Bureau of Prisons EFTA00125620

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Site Name MCC New York Product Type VISION NET 3.1 UP1 Contact Phon Email Address Problem Description Trying to add the V942D-W312MIR to NICE Vision through Sitebuilder with the ONVIF option. We can ping the cameras, but Device Data". Customer wants to work on this Monda says Schedule When Assigned To Comment Equipment - No Equipment No Comments Details - No Detail Items EFTA00125621