: 1 TIME STAMP: 9 -AUG-2019 13:35 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 13:35:33 | Answer Time 13:35:39 | End Time 13:35:39 caller Station Selected Station =, Caller Circuit “01-13 | Selected Circuit -05 caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI. Selected Facility Record Audit 881 | call Type LINE TO LINE conference Audit | call Status ANSWER Access Code | | Queue Status NULL QUEUE | | Code Validation Queue Time | Account Code | Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Dialed Number | | : Queue Status NULL QUEUE code Validation Queue Time jada Ze | Account Code | Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Access Code | RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:35 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 13:35:33 | Answer Time 13:35:39 | End Time 13:35:47 Caller Station Selected Station =, Caller Circuit =U1-13 | Selected Circuit =U9-05 | caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 | Caller Switch ID 001 Selected Route Pattern | | caller ANI | Selected Facility Record Audit 881 | call Type LINE TO LINE | conference Audit | call Status IN CONVERSATION | RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:43 | | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 13:43:15 | Answer Time 13:43:20 | End Time 13:43:20 Caller Station an Selected Station 6265 Caller Circuit =U1-13 | Selected Circuit 03-11-12 Caller cos 1 Selected COs 11 Caller Routing Class 1 Selected Routing Class 1 caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 946 call Type LINE TO LINE | Conference Audit Call Status ANSWER Page 1 EFTA00120284

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OUT ueue Status NULL QUEUE Access Code | code Validation Dialed Number Account Code Authorization Code RECORD NUMBER: 4 -AUG-2019 13:43 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date Start Time 13:43:15 | Answer Time 13:43:20 | End Time caller Station Selected Station caller Circuit =01-13 | Selected Circuit caller cos 1 Selected COs Caller Routing Class 1 Selected Routing Class caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 946 Call Type LINE TO LI conference Audit call status IN CONVERS. Access Code | Queue Status NULL QUEUE Code Validation Queue Time Dialed Number P| Account Code Authorization Code NE ATION 8/ 9/19 13:43:35 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 13:46:28 | Answer Time 13:46:34 | End Time 13:46:34 Caller Station | Selected Station 265 caller Circuit =01-13 | Selected Circuit 03-11-12 caller cos 1 | Selected cos 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 966 call Type LINE TO LINE conference Audit call Status ANSWER Access Code Queue Status NULL QUEUE code Validation | Queue Time | Dialed Number | | Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE eee TIME stamp? 9 -AUG-2019 13:46 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 13:46:28 | Answer Time 13:46:34 | End Time 13:46:42 caller Station Selected Station 6265 caller Circuit =01-13 | Selected Circuit 03-11-12 Page 2 EFTA00120285

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att s ed Cos caller Cos 1 | 11 Caller Routing Class 1 | Selected Routing Class 1 caller switch ID | | Selected Route Pattern caller ANI Selected Facility Record Audit | | call Type LINE TO LINE conference Audit call Status IN CONVERSATION access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number ZZ Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:46 Start Date 8/ 9/19 | Answer Date | End Date Start Time 13:46:42 | Answer Time | End Time Caller station 7, Selected Trunk Group caller Circuit mO1-13 | Selected Circuit caller cos | 1 Selected COS | Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern | caller ANI Selected Facility Record Audit 972 call Type ONE LINE conference Audit call status DIALING access Code Queue Status NULL QUEUE code Validation Queue Time | Dialed Number | | RECORD NUMBER 8 TIME STAMP: 9 -AUG-2019 13:50 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date Start Time 13:50:51 | Answer Time 13:50:59 | End Time caller station a, selected Station caller Circuit m01-13 | Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 | Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 1005 call Type LINE TO LINE conference Audit Call status ANSWER access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number | Account Code Authorization Code | RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:51 Page 3 8/ 9/19 | 13:46:45 8/ 9/19 13:50:59 | EFTA00120286

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Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 13:50:51 | Answer Time 13:50:59 | End Time 51:29 caller Station Selected Station 66 Caller Circuit -O1-13 | Selected Circuit 03-08-09 caller Cos 1 Selected COS | 11 Caller Routing Class 1 Selected Routing Class) 1 caller Switch ID 001 Selected Route Pattern Caller ANI | Selected Facility | Record Audit 1005 call Type LINE TO LINE conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number = Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE “RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:51 | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 13:51:29 | Answer Time 13:51:42 | End Time 13:51:42 Caller Station i | selected Station | | | Caller Circuit -O1-13 | Selected Circuit 03-13-01 caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 caller Switch ID 001 Selected Route Pattern caller ANI, Selected Facility Record Audit 1014 call Type LINE TO LINE Conference Audit call status ANSWER Access Code Queue Status NULL QUEUE | Code Validation Queue Time Dialed Number | | Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 arae Stamp: 9 AUG-2019 13:52. —_ | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 13:51:29 | Answer Time 13:51:42 | End Time 13:52:06 caller Station Selected Station caller Circuit ~01-13 | Selected Circuit 03-13-01 caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 | Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit — 1014 call Type LINE TO LINE conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEUE code Validation Queue Time | Dialed Number | | | Account Code | Page 4 EFTA00120287

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| | OUT | Authorization Code | Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 14:14 Start Date 8/ 9/19 | Answer Date | End Date 8/ 9/19 Start Time 14:14:06 | Answer Time | End Time 14:14:08 | Caller Station i, selected Trunk Group | Caller Circuit "01-13 | Selected Circuit | caller COs 1 Selected COS | Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 1273 Call Type ONE LINE Conference Audit call status DIALING | access Code Queue Status NULL QUEUE Code Validation | Queue Time | Dialed Number Account Code Authorization Code | RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 14:18 | Start Date 8/ 9/19 | Answer Date | End Date 8/ 9/19 Start Time 14:18:30 | Answer Time | End Time 14:18:34 caller Station | selected Trunk Group Caller Circuit 01-13 | selected Circuit caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility | Record Audit 1341 call Type ONE LINE conference Audit call status DIALING Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number Account Code Authorization Code RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:27 | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 14:26:45 | Answer Time 14:27:04 | End Time 14:27:04 | caller station i, selected Trunk Group 6 | caller Circuit mM1-13 | Selected Circuit 01-14-23 caller COS 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class 1 caller switch ID 001 Selected Route Pattern 23 | caller ANI Selected Facility 8 | Record Audit 1433 | call Typ LINE TO TRUNK | e Page 5 EFTA00120288

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conference Audit | Access Code Code validation | Dialed Number Account Code Authorization Code OUT call Status ANSWER Queue Status NULL QUEUE Queue Time | | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 14:26:45 | Answer Time 14:27:04 | End Time 14:27:25 | caller Station = | selected Trunk Group | caller Circuit ~O1-13 | Selected Circuit 01-14-23 caller COS 1 | selected COS | 90 Caller Routing Class 1 | Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern 23 | Caller ANI Selected Facility 8 Record Audit 1433 call Type LINE TO TRUNK | conference Audit Call status IN CONVERSATION access Code 9 Queue Status NULL QUEUE code Validation | Queue Time | | Dialed Number Pi | Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:27 | Start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 | Start Time 14:27:25 | Answer Time End Time 14:27:28 Caller Station | Selected Trunk Group Caller Circuit -01-13 | Selected Circuit | caller COS | 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern 23 Caller ANI | Selected Facility 8 | Record Audit 1441 call Type ONE LINE conference Audit call status DIALING Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number Account Code Authorization Code RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:41 | Start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 Start Time 14:41:51 | Answer Time End Time caller station 14:41:54 Selected Trunk Group | Page 6 EFTA00120289

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caller Circuit 04-01-13 caller COS 1 Caller Routing Class 1 Caller switch ID 001 caller ANI Record Audit. conference Audit access Code code validation | Account Code Authorization Code | | | : id are OUT - Selected Circuit | | selected COS | selected Routing Class Selected Route Pattern Selected Facility ONE LINE DIALING NULL QUEUE call Type Call status Queue Status Queue Time | RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 15:4 | | Start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 | Start Time 15:03:58 | Answer Time End Time 15:04:06 Caller Station = Selected Station | | Caller Circuit “01-13 | selected Circuit 03-09-06 caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller switch IO 001 Selected Route Pattern caller ANI. | selected Facility Record Audit 1726 | call Type LINE TO LINE conference Audit Call status RINGING Access Code | Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 15:4 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 15:04:06 | Answer Time 15:04:21 | End Time 15:04:21 caller Station | selected station ce | caller Circuit =O1-13 | Selected Circuit 03-09-05 caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 00 Selected Route Pattern caller ANI Selected Facility | Record Audit 1727 call Type LINE TO LINE conference Audit call status ANSWER access Code Queue Status NULL QUEUE code Validation Queue Time Account Code Authorization Code | Biaied wunber | nn | EFTA00120290

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Use CTRL/Z to CANCEL; RECORD NUMBER: 20 Start Date 8/ 9/19 Start Time 15:04:06 Station circuit caller caller caller caller Caller Switch ID caller ANI Record Audit conference Audit Access Code code validation Dialed Number Account Code Authorization Code 8/ 9/19 | Answer Date 15:18:45 | Answer Time start Date Start Time caller station caller Circuit caller cos Caller Routing Class 1 cos | 1 Routing Class 1 Answer Date Answer Time 8/ 9/19 15:04:29 Selected Station Selected Circuit Selected COS 4 | Selected Routing Class 4 Selected Route Pattern | Selected Facility | call Type LINE TO LINE call status IN CONVERSATION | Queue Status NULL QUEUE Queue Time | End Date 8/ 9/ End Time selected Trunk Group Selected Circuit selected COS Selected Routing Class Caller Switch ID 01 Selected Route Pattern caller ANI Selected Facility Record Audit 1802 call Type ONE LINE Conference Audit call status DIALING access Code | Queue Status NULL QUEUE code Validation Queue Time Dialed Number Account Code Authorization Code CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 15:25 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 15:24:56 | Answer Time 15:25:02 | End Time 15:25:02 caller station | Selected Station | Caller Circuit -01-13 | Selected Circuit 2-06-12 | caller COS Selected COS 14 Caller Routing Class 1 | Selected Routing class 4 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 1836 call Type LINE TO LINE conference Audit call status ANSWER access Code Queue Status NULL QUEUE code Validation Queue Time | Dialed Number | | | Page 8 EFTA00120291

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Account Code Authorization Code 8/ 9/19 15:25:14 | RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 15:25 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date Start Time 15:24:56 | Answer Time 15:25:02 | End Time Caller Station selected Station Caller Circuit =01-13 | Selected Circuit -06-12 caller COS | 1 Selected COS 14 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern | caller ANI Selected Facility Record Audit — 1836 Call Type LINE TO LINE | conference Audit | call status IN CONVERSATION access Code Queue Status NULL QUEUE code validation | Queue Time Dialed Number | | Account Code Authorization Code | | | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8 9 | | Start Time 15:58:17 | Answer Time 15:58:26 | End Time 15:58:26 Caller Station Selected Station 6449 Caller Circuit ~O1-13 | Selected Circuit 04-08-05 caller cos | 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 1991 call Type LINE TO LINE Conference Audit call status ANSWER Access Code | Queue Status NULL QUEUE code Validation | Queue Time Dialed Number || Account Code Authorization Code Use CTRL/Z to CANCEL; | RECORD NUMBER: 25 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | | start Time 15:58:17 | Answer Time 15:58:26 | End Time 15:58:37 | Caller Station Selected Station 6449 | Caller Circuit ~O1-13 | Selected Circuit 04-08-05 caller COS 1 Selected COS 11 | Caller Routing Class 1 Selected Routing Class 1 | Caller Switch ID 001 Selected Route Pattern Caller ANI | Selected Facility | Page 9 EFTA00120292

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mo Record Audit 1991 | c ype LINE TO LINE conference Audit | Call status IN CONVERSATION Access Code Queue Status NULL QUEUE code Validation Queue Time suiaraaer ci<-— | Account Code Authorization Code | | RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 16:16 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 16:16:33 | Answer Time 16:16:43 | End Time 16:16:43 caller Station | Selected station 6449 Caller Circuit mU1-13 | Selected Circuit 04-08-05 | caller cos 1 Selected COS | il | | Caller Routing Class 1 Selected Routing Class 1 | Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility | Record Audit — 2082 call Type LINE TO LINE conference Audit call Status ANSWER Access Code Queue Status NULL QUEUE code validation | Queue Time | Dialed Number mH | | Account Code Authorization Code | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 16:16:33 | Answer Time 16:16:43 | End Time 16:18:16 caller station a, Selected Station 6449 | caller Circuit mO1-13 | Selected Circuit 04-08-05 | caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2082 call Type LINE TO LINE Conference Audit call status IN CONVERSATION access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number Account Code aH | Authorization Code Start pate 8/ 9/19 | Answer Date End Date 8/ 9/19 | Start Time 16:46:33 | Answer Time End Time 16:46:37 Page 10 EFTA00120293

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caller Station aa Caller Circuit H-Ui-15 1 caller COs Caller Routing Class Caller Switch ID 001 caller ANI Record Audit 2204 conference Audit access Code | code Validation Dialed Number | | Account Code Authorization Code ow selected Station aa | Selected Circuit 93-09-12 | Selected COS Selected Routing Class 4 Selected Route Pattern Selected Facility call Type call status Queue Status Queue Time LINE TO LINE RINGING NULL QUEUE | | RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 16:46 | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 16:46:37 | Answer Time 6:46:39 | End Time 16:46:39 caller Station selected Station Caller Circuit ~O1-13 | Selected Circuit 03-09-12 caller cos 1 Selected COS 4 | Caller Routing Class 1 Selected Routing Class 4 Caller switch ID 1 Selected Route Pattern | caller ANI. Selected Facility Record Audit 2205 call Type LINE TO LINE call status ANSWER Access Code Queue Status NULL QUEUE code validation Dialed Number r | Account code Authorization Code | conference Audit | | | | Queue Time RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 16:46 | | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 16:46:37 | Answer Time 16:46:39 | End Time 16:46:47 caller Station Selected Station | | Caller Circuit “01-13 | Selected Circuit 03-09-12 caller COS 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2205 call Type LINE TO LINE | conference Audit call status IN CONVERSATION | Access Code Queue Status NULL QUEUE | code validation Queue Time Dialed Number | | Account Code Authorization Code Page 11 EFTA00120294

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RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 17:3 | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 17:02:51 | Answer Time 17:03:05 | End Time :03:05 caller station | Selected Station | Caller Circuit ~01-13 | Selected Circuit -14-02 caller COS 1 Selected COS . 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2276 call Type LINE TO LINE | conference Audit call Status ANSWER | Access Code Queue Status NULL QUEUE code validation Queue Time | | Dialed Number | | | Account Code | authorization Code \ Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 17:3 | | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End bate 8/ 9/19 Start Time 17:02:51 | Answer Time 17:03:05 | End Time 17:03:28 Caller Station selected Station Caller Circuit =01-13 | Selected circuit -14-02 Caller COS 1 Selected COS Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern | caller ANI. Selected Facility Record Audit 2276 call Type LINE TO LINE | Conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account Code | Authorization code | Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 17:25 | start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 start Time 17:25:31 | Answer Time End Time 17:25:34 | caller Station Selected Trunk Group Caller Circuit ~01-13 | Selected circuit | caller cos 1 Selected COS | Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2344 | call Type ONE LINE conference Audit call status DIALING | Access Code Queue Status NULL QUEUE code Validation Queue Time Page 12 EFTA00120295

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Account Code Authorization Code Dialed Number | RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 17:26 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | start Time 17:26:04 | Answer Time 17:26:20 | End Time 17:26:20 | caller Station selected Trunk Group 6 Caller circuit POl-13 | Selected Circuit 01-14-23 | | caller COS 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class 1 | | Caller switch ID 001 Selected Route Pattern 23 | | caller ANI Selected Facility 8 | | Record Audit 2346 Call Type LINE TO TRUNK | conference Audit call Status ANSWER | access Code 9 | Queue Status NULL QUEUE code Validation Queue Time Dialed Number Po | Account Code Authorization Code | RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 17:28 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 17:26:04 | Answer Time 17:26:20 | End Time 17:28:36 Caller Station mol selected Trunk Group 6 Caller Circuit 01-13 | Selected Circuit 01-14-23 caller COS | 1 selected COS 90 | Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern 23 caller ANI. Selected Facility 8 | Record Audit 2346 call Type LINE TO TRUNK | Conference Audit Call status IN CONVERSATION | Access code 9 Queue Status NULL QUEUE | code Validation | Queue Time Dialed Number Ena Account Code Authorization Code | RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 17 31 Start Date 8/ 9/19 | Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 17:30:42 | Answer Time 17:31:06 | End Time 17:31:06 caller Station = | selected Station mm | Caller Circuit mOl-13 | Selected Circuit 2-06-12 | caller COS 1 | Selected cos 14 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Page 13 EFTA00120296

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ae selected Facility | caller ANI | Record Audit 2373 | call Type LINE TO LINE Conference Audit | call Status ANSWER | access Code | Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account Code | Authorization Code | RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 17:31 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | | start Time 17:30:42 | Answer Time 17:31:06 | End Time 17:31:27 | caller Station selected Station | | caller Circuit =01-13 | Selected circuit -06-12 caller cos 1 Selected COS 14 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility | record Audit 2373 call Type LINE TO LINE | conference Audit | call Status IN CONVERSATION | Access Code | | Queue Status NULL QUEUE | code Validation Queue Time Dialed Number | | | Account Code | Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 17:31 | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | start Time 17:31:29 | Answer Time 17:31:42 | End Time 17:31:42 | | caller Station selected Station Caller Circuit ~01-13 | selected circuit -08-11 caller Cos 1 Selected COS 14 | Caller Routing Class 1 Selected Routing Class 4 | Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit _ 2377 Call Type LINE TO LINE conference Audit call status ANSWER access Code | Queue Status NULL QUEUE code Validation Queue Time | sete aamet | Account Code | Authorization Code RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 17:31 | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/_9/19 | start Time 17:31:29 | Answer Time 1733142 | End Time 17:31:57 | Page EFTA00120297

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Station circuit cos | Routing Class Caller Switch ID caller ANI Record Audit | conference Audit Access Code code validation pialed Number Account Code | Authorization caller caller caller caller code selected Station Selected Circuit selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time | RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 17:32 start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 start Time 17:31:57 | Answer Time End Time 17:32:00 caller station =. | selected Trunk Group Caller Circuit m1-13 | selected Circuit caller COS 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI. Selected Facility Record Audit. 2387 call Type ONE LINE | conference Audit Call status DIALING access Code Queue Status NULL QUEUE code Validation Dialed Number Account Code Authorization Code Queue Time | RECORD NUMBER: 41 TIME STAMP: 9 start Date 8/ 9/19 | Answer Date 8/ 9/19 | Start Time 18:12:16 | Answer Time 18:12:21 caller station a, selected Station 6366 | | caller circuit mt1-13 | selected circuit 03-09-08 | | caller Cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller switch ID 001 | Selected Route Pattern Caller ANI. | Selected Facility Record Audit 2539 call Type LINE TO LINE conference Audit call status ANSWER | Access Code Queue Status NULL QUEUE code validation Queue Time Dialed Number 6366 Account Code Authorization Code EFTA00120298

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| RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 18:12 | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 18:12:16 | Answer Time 18:12:21 | End Time 18:12:30 caller Station | selected Station 6366 Caller Circuit ~O1-13 | selected circuit 03-09-08 caller COS 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility | Record Audit 2539 call Type LINE TO LINE | | conference Audit call status CONVERSATION BEFORE HOLD Access Code | Queue Status NULL QUEUE | code Validation Queue Time | | Dialed Number 6366 | | Account Code | Authorization Code Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 1 Start Time 18:12:30 | Answer Time 18:12:36 | End Time 18:12:36 selected Station Caller Station | Caller Circuit -01-13 | Selected Circuit -09-07 caller COS | 1 selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller switch ID 001 Selected Route Pattern | caller ANIL Selected Facility | Record Audit | 2539 call Type LINE TO LINE | conference Audit call status ANSWER Access Code Queue Status NULL QUEUE code validation Queue Time | Dialed Number | | | Account Code | Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 18:13 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 18:12:30 | Answer Time 18:12:36 | End Time 18:13:10 caller Station | Selected Station Caller Circuit 01-13 | selected circuit -U9-07 caller cos 1 | Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller switch ID 001 Selected Route Pattern | Caller ANI, selected Facility | Record Audit 2539 call Type LINE TO LINE | conference Audit call status IN CONVERSATION | Access Code Queue Status NULL QUEUE | code validation Queue Time | page 16 EFTA00120299

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| Dialed Number Account Code Authorization Code | RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 18:20 start Date 8/ 9/19 | Answer Date End Date start Time 18:20:48 | Answer Time End Time caller Station selected Trunk Group Caller Circuit mO1-13 | selected Circuit caller COS 1 Selected COS | Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2574 call Type ONE LINE conference Audit call status DIALING access Code Queue Status NULL QUEUE code validation Dialed Number Account code Authorization Code Queue Time — a5 18:20:50 | | RECORD NUMBER: TIME STAMP: 9 -AUG-2019 18:22 | Start Date 8/9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 18:22:09 | Answer Time 8:22:27 | End Time 18:22:27 | caller station =, selected Trunk Group | Caller Circuit my1-13 | selected Circuit 04-16-01 | caller COS | 1 Selected COS 255 | Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 01 Selected Route Pattern 18 | caller ANI Selected Facility 42 | Record Audit. 2584 call Type LINE TO TRUNK | | conference Audit call status ANSWER access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number || Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE +accoaD NUMBER: 47 ‘TIME ers ee 122 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 18:22:09 | Answer Time 18:22:27 | End Time 18:22:28 caller Station selected Trunk Group 14 | Caller Circuit mM1-13 | selected ci revit 04-16-01 caller COS | 1 Selected COS 255 Caller Routing Class 1 Selected Routing Class 1 page 17 EFTA00120300

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mao caller switch ID 001 selected Route Pattern rf caller ANI Selected Facility Record Audit 2584 call Type LINE TO TRUNK conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account Code | authorization code RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 18:22 | start Date 8/ 9/19 | Answer Date End pate 8/ 9/19 Start Time 18:22:36 | Answer Time End Time 18:22:38 | caller station = selected Trunk Group Caller Circuit mti-13 | Selected Ci rcuit Caller Cos Selected COS Caller Routing Class 1 | Selected Routing Class Caller switch ID 001 | Selected Route Pattern | caller ANI | Selected Facility Record Audit 2587 call Type ONE LINE conference Audit call status DIALING access code | Queue Status NULL QUEUE code validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 18:24 | start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 Start Time 18:23:45 | Answer Time End Time 18:24:01 caller Station selected Station | Caller Circuit 7H1-13 | selected Ci revit =14-02 caller cos 1 selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern caller ANI | Selected Facility | Record Audit _ 2596 call Type LINE TO LINE | conference Audit call Status RINGING Access Code Queue Status NULL QUEUE Code Validation Queue Time | Dialed Number | | Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 18:24 | start Date 8/ 9/19 | Answer Date &/ 9/19 | End Date 8/ 9/19 Page EFTA00120301

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caller Station selected Station Caller Circuit 4-01-13 | selected circuit 4-09-04 caller COS | 1 selected COS | 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility | Record Audit _ 2600 call Type LINE TO LINE conference Audit call status ANSWER | access Code | Queue Status NULL QUEUE | | code validation Queue Time Account Code Authorization Code | Dialed Number “a ee | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 18:24:25 | Answer Time 18:24:30 | End Time 18:25:46 caller station | selected station Caller Circuit 01-13 | Selected Circuit 4-09-04 caller Cos 1 | Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2600 call Type LINE TO LINE conference Audit | Call Status IN CONVERSATION access Code — | Queue Status NULL QUEUE code Validation | Queue Time Dialed Number ft: | Account Code Authorization Code \ RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 18:27 Start Date 8/ 9/19 | Answer Date | End Date 8/ 9/19 Start Time 18:27:25 | Answer Time | End Time 18:27:28 caller station Selected Trunk Group | | caller circuit ~01-13 | selected circuit | caller Cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 | Selected Route Pattern caller ANI. Selected Facility | Record Audit 2610 call Type ONE LINE | conference Audit Call status DIALING access Code Queue Status NULL QUEUE code validation Queue Time Dialed Number | Account Code | | Authorization code | EFTA00120302

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OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE an CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 18:29 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 18:29:13 | Answer Time 18:29:27 | End Time 18:29:27 caller station un | selected Station 6381 Caller Circuit 01-13 | Selected Circuit 04-01-01 | caller Cos 1 | Selected COS 4 | Caller Routing Class 1 Selected Routing Class 4 | Caller switch ID 001 Selected Route Pattern Caller ANI | Selected Facility Record Audit. 2616 call Type LINE TO LINE conference Audit Call status ANSWER Access Code . Queue Status NULL QUEUE | | code validation Queue Time | Dialed Number | | Account Code Authorization Code RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 18:30 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 18:29:13 | Answer Time 18:29:27 | End Time 18:30:03 caller Station Selected Station 6381 Caller Circuit ~01-13 | Selected Ci rcuit 04-01-01 caller COS | 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern caller ANI. | Selected Facility Record Audit. 2616 call Type LINE TO LINE | conference Audit call status IN CONVERSATION access Code Queue Status NULL QUEUE | code validation Queue Time Dialed Number | | | | Account Code | | Authorization code | | RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 18:38 | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 18:38:16 | Answer Time 18:38:24 | End Time 18:38:24 | caller Station selected Station Caller Circuit mO1-13 | selected Ci rcuit -09-05 Caller cos | 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 | Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2625 call Type LINE TO LINE conference Audit call status ANSWER | Access Code Queue Status NULL QUEUE page 20 EFTA00120303

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code Validation | Queue Time | Dialed Number Hl Account Code Authorization Code | RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 18:38 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 18:38:16 | Answer Time 8:38:24 | End Time 18:38:54 caller Station ol selected Station Caller Circuit MM1-13 | selected Circuit =U9-05 caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 | Selected Route Pattern \ caller ANI. Selected Facility | | Record Audit. 2625 call Type LINE TO LINE | conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEUE code validation Queue Time Dialed Number | | Account Code | Authorization Code | RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 18:38 | Start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 | | start Time 18:38:54 | Answer Time End Time 18:38:57 | Caller Station selected Trunk Group Caller Circuit mti-13 | selected Circuit caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2629 call Type ONE LINE Conference Audit call status DIALING access Code Queue Status NULL QUEUE code validation Queue Time | Dialed Number | Account Code | Authorization Code | RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 18:46 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 18:46:28 | Answer Time 18:46:34 | End Time 18:46:34 Caller Station | Selected station Caller Circuit mH 1-13 | Selected Circuit ~14-02 | caller cos 1 | Selected COS 11 Page 21 EFTA00120304

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Fou selected Routing class 1 caller Routing Class 1 | Caller switch ID 001 | Selected Route Pattern caller ANI Selected Facility Record Audit 2652 call Type LINE TO LINE | conference Audit call status ANSWER Access Code Queue Status NULL QUEUE code Validation | Queue Time Dialed Number i Account Code | Authorization code | | RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 18:46 | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 18:46:28 | Answer Time 18:46:34 | End Time 18:46:55 | Caller Station selected Station Caller Circuit mO1-13 | Selected Ci reuit =14-02 caller COS 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 | Caller switch ID 001 Selected Route Pattern | caller ANI Selected Facility | Record Audit 2652 | call Type LINE TO LINE conference Audit Call status IN CONVERSATION access code | Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account code Authorization Code use CTRL/Z to CANCEL ; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 18:51 | start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 Start Time 18:51:27 | Answer Time End Time 18:51:47 | caller Station -, selected Station =, Caller Circuit m-13 | selected Ci rcuit =12-O1 | caller COS | 1 selected COS 14 Caller Routing Class 1 | selected Routing Class 4 Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 2679 call Type LINE TO LINE conference Audit call status RINGING access Code | Queue Status NULL QUEUE | code Validation Queue Time Dialed Number || wanna nn | Account Code | Authorization code EFTA00120305

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| Start Date 8/ 9/19 | Answer pate | End Date 8/ 9/19 | start Time 19:28:10 | Answer Time | End Time 19:28:36 | caller Station = | selected Station , | Caller Circuit mOi-13 | Selected Circuit -12-01 caller COS 1 Selected COS 14 | caller Routing Class 1 Selected Routing Class 4 Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility | record Audit 2784 call Type LINE TO LINE conference Audit call status RINGING Access code Queue Status NULL QUEUE code Validation Queue Time Dialed Number || Account Code | | authorization Code | | RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 19:29 | start Date 8/ 9/19 | Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:29:46 | Answer Time 19:29:58 | End Time 19:29:58 caller Station selected Station ms, caller Circuit mh1-13 | selected Circuit =U09-05 caller COs 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern caller ANI | selected Facility record Audit 2788 call Type LINE TO LINE conference Audit call status ANSWER | access Code _ | Queue Status NULL QUEUE code Validation Queue Time | pialed Number HE Account Code | authori zation Code | | RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 19:30 | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 19:29:46 | Answer Time 19:29:58 | End Time 19:30:18 | caller station selected Station i, | | caller circuit mti-13 | selected Ci reuit =09-05 | caller Cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2788 call Type LINE TO LINE conference Audit Call status IN CONVERSATION | access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account Code Authorization Code | EFTA00120306

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RECORD NUMBER: | start Date 8/ 9/19 | Answer pate 8/ 9/19 | Start Time 19:30:24 | Answer Time 19:30:28 caller station sult | selected Station =, caller Circuit =O1-13 | selected circuit -12-01 | caller COS 1 | Selected COS | 14 | Caller Routing Class 1 Selected Routing Class 4 | Caller switch ID 001 Selected Route Pattern caller ANI. Selected Facility Record Audit 2793 call Type LINE TO LINE conference Audit call status ANSWER Access code | Queue Status NULL QUEUE | code Validation Queue Time | Dialed Number |_| Account Code | | Authorization Code Use CTRL/Z to CANCEL; —E and CTRL/Q to CONTINUE eee NUMBER: 65 06-2019 19:30 ” —_ | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 9:30:24 | Answer Time 19:30:28 | End Time 19:30:36 | caller Station | selected station a, | Caller Circuit =O1-13 | selected circuit =12-01 caller cos | 1 Selected COS 14 | Caller Routing Class 1 Selected Routing Class 4 | Caller Switch ID 001 Selected Route Pattern caller ANI. Selected Facility | Record Audit. 2793 call Type LINE TO LINE | conference Audit call status IN CONVERSATION Access Code | Queue Status NULL QUEUE | code validation | Queue Time Dialed Number Hl ee Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 19:32 Start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 Start Time 19:32:33 | Answer Time End Time 19:32:36 caller Station =. selected Trunk Group Caller Circuit mF1-13 | selected Circuit caller COS 1 Selected COS Caller Routing Class 1 Selected Routing class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2797 call Type ONE LINE | conference Audit call status DIALING | page 24 EFTA00120307

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Mor Access Code | | Queue Status NULL QUEUE | code validation | Queue Time Dialed Number | Account Code Authorization Code | RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 19:35 | start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 start Time 19:34:59 | Answer Time End Time 19:35:17 caller Station selected Station Caller Circuit ~01-13 | Selected circuit =12-01 | caller COS 1 selected COS | 14 | Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 2801 call Type LINE TO LINE conference Audit | call status RINGING Access Code | Queue Status NULL QUEUE | Code Validation | Queue Time | Account Code Authorization Code “Dialed Number “— | | 19:35 | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | start Time 19:35:17 | Answer Time 19:35:21 | End Time 19:35:21 | caller station mm | selected station | | caller ci rcuit =O1-13 | selected circuit -08-11 | caller Cos 1 Selected COS 14 | Caller Routing Class 1 Selected Routing Class 4 | Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility record Audit 2802 call Type LINE TO LINE conference Audit call status ANSWER access Code Queue Status NULL QUEUE code validation Queue Time Dialed Number | | Account Code | Authorization Code | RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 19:35 | start Date 8/ 9/19 | Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:35:17 | Answer Time 19:35:21 | End Time 19:35:28 | caller Station Selected Station Caller Circuit =O1-13 | Selected circuit -08-11 | Page 25 EFTA00120308

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caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code Validation Dialed Number Account code Authorization code 1 1 001 2802 ouT selected COS 14 Selected Routing Class 4 | Selected Route Pattern | Selected Facility | call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time \ | RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 19:38 start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 | start Time 19:38:30 | Answer Time End Time 19:38:33 caller Station selected Trunk Group Caller Circuit 04-01-13 Selected Circuit caller COS . 1 selected COS Caller Routing Class 1 Selected Routing class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 2811 call Type ONE LINE conference Audit call status DIALING Access Code Queue Status NULL QUEUE | code Validation Queue Time Dialed Number | Account Code | | Authorization code use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE | RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 19:38 start Date 8/ 9/19 | Answer pate End Date 8/ 9/19 start Time 19:38:33 | Answer Time End Time 19:38:36 caller Station selected Trunk Group Caller Circuit mO1-13 | selected Ci rceuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2812 call Type — LINE conference Audit Call status DIALING Access code Queue Status NULL QUEUE | code Validation Queue Time | Dialed Number Account Code Authorization code EFTA00120309

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start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | start Time 19:40:53 | Answer Time 19:40:59 | End Time 19:40:59 | caller station = | selected Station Caller Circuit -Q1-13 | Selected Circuit -08-11 | caller COS 1 Selected COS 14 Caller Routing Class 1 Selected Routing class 4 Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 2816 call Type LINE TO LINE conference Audit Call status ANSWER Access Code Queue Status NULL QUEUE code validation Queue Time | Dialed Number ml account Code Authorization Code RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 19:41 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 19:40:53 | Answer Time 19:40:59 | End Time 19:41:48 | caller Station | selected Station Caller Circuit "01-13 | Selected Ci revit -08-11 caller cos 1 Selected COS 14 Caller Routing Class 1 Selected Routing Class 4 Caller switch ID | Selected Route Pattern | caller ANI Selected Facility record Audit 2816 call Type LINE TO LINE | conference Audit Call status IN CONVERSATION | access Code Queue Status NULL QUEUE | code validation Queue Time Dialed Number | | Account Code Authorization Code RECORD NUMBER start Date Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time Answer Time 19:45:49 | End Time 19:45:49 Caller station selected Station cl Caller Circuit "01-13 | Selected Ci revit =09-05 Caller COS 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2821 call Type LINE TO LINE conference Audit call status ANSWER access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account Code Page 27 EFTA00120310

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| Authorization code | start Date 8/ 9/19 | Answer pate 8/ 9/19 | End Date 8/ 9/19 start Time 19:45:38 | Answer Time 19:45:49 | End Time 19:46:57 caller Station selected Station =, | caller Circuit my1-13 | selected Circuit =U9-05 caller COS 1 Selected COS 11 Caller Routing Class 1 Selected Routing class 1 Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 2821 call Type LINE TO LINE conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEVE code validation Queue Time Dialed Number || Account Code | Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 76 TIME STAMP: 9 UuG-2019 19:47 | Start Date 8/ 9/19 | Answer Date End Date 8/ 9/19 Start Time 19:46:57 | Answer Time End Time 19:47:00 caller station | selected Trunk Group Caller Circuit mOi-13 | selected circuit | caller COS | 1 Selected COS | Caller Routing Class 1 Selected Routing class Caller switch ID 001 Selected Route Pattern | caller ANI Selected Facility record Audit 2823 call Type ONE LINE conference Audit | call status DIALING access code Queue Status NULL QUEUE code validation Queue Time Dialed Number Account Code ‘Authorization Code RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 19:53 start Date 8/ 9/19 | Answer Date End Date | start Time 19:53:53 | Answer Time End Time | caller station Selected Trunk Group Caller Circuit mt1-13 | selected circuit caller COS 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 2850 | call Type ONE LINE Page 28 EFTA00120311

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OUT conference Audit call status DIALING access code Queue Status NULL QUEUE code Validation Queue Time Account Code ‘Authorization Code | oiated womer OF nnn ne nnn nT | | End Time | start Date 8/ 9/19 | Answer pate | Start Time 20:14:13 | Answer Time caller station el selected Trunk Group Caller Circuit mp1-13 | selected Ci revit caller COS 1 Selected COS . Caller Routing Class 1 Selected Routing class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 2883 call Type ONE LINE conference Audit Call status DIALING access code | Queue Status NULL QUEUE code Validation Queue Time Dialed Number Account Code | Authorization code start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 20:27:31 | Answer Time 20:27:48 | End Time 20:27:48 caller station | selected Trunk Group Caller Circuit mh1-13 | selected Ci revit 01-14-22 | caller COS | 1 Selected COS . 90 Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI | Selected Facility record Audit 2914 call Type LINE TO TRUNK conference Audit Call status ANSWER access Code | 9 Queue Status NULL QUEUE | code validation Queue Time Dialed Number nee | Account Code Authorization code use cTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 20:32 7 start Date 8/ 9/19 | Answer Date 8/ 9/19 —End Date 8/ 9/19 Start Time 20:27:31 | Answer Time 20:27:48 | End Time 20:32:38 caller Station | | | selected Trunk Group page 29 EFTA00120312

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Lar OUT caller Circuit 94-01-13 selected Circuit 01-14-22 caller COS Selected COS 90 Caller Routing Class 1 Selected Routing Class 1 Caller switch IO 001 Selected Route Pattern caller ANI Selected Facility | record Audit 2914 call Type LINE TO TRUNK conference Audit call status IN CONVERSATION | Access Code 9 Queue Status NULL QUEUE code Validation Queue Time Dialed Number Ta | Account Code Authorization Code | Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 20:33 | | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 20:33:10 | Answer Time 20:33:28 | End Time 20:33:28 Caller Station selected Trunk Group 6 Caller Circuit =O1-13 | Selected Ci rcuit 01-14-23 | caller COs 1 Selected COS 90 Caller Routing Class 1 | selected Routing class 1 | Caller Switch ID 001 | Selected Route Pattern 23 caller ANI | Selected Facility 8 | Record Audit 2931 call Type LINE TO TRUNK conference Audit | call status ANSWER Access Code 9 Queue Status NULL QUEUE code Validation | Queue Time | Dialed Number Dn | | Account Code Authorization Code | Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | | start Date Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time Answer Time 20:33:28 | End Time 20:36:39 caller Station | sel ected Trunk Group 6 Caller Circuit -01-13 | Selected Circuit 01-14-23 | caller Cos 1 Selected COS 90 | Caller Routing Class 1 Selected Routing Class 1 | | Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility | Record Audit. 2931 | call Type LINE TO TRUNK | conference Audit call status IN CONVERSATION Access Code | 9 | Queue Status NULL QUEUE code Validation | Queue Time | Dialed Number it iy Account Code | Authorization code EFTA00120313

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Start Date 8/ 9/19 | Answer Date End Date start Time 20:36:39 | Answer Time End Time caller station re | Selected Trunk Group Caller Circuit mO1-13 | Selected Circuit caller cos 1 | Selected COS | Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern 23 caller ANI Selected Facility 8 record Audit 2941 call Type ONE LINE conference Audit call status DIALING access code Queue Status NULL QUEUE | code validation Queue Time pialed Number Account Code Authorization Code Dialed Number ot Account Code G7 9/19 20:36:42 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER? 84 TIME STAMP: 9 -AUG-2019 20:50 : | Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 | Start Time 20:49:53 | Answer Time 20:50:38 | End Time 20:50:38 caller station =, | Selected Trunk Group 6 Caller Circuit 01-13 | selected Ci revit 01-14-21 caller COS 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class 1 | Caller Switch ID 001 Selected Route Pattern | Caller ANI. Selected Facility record Audit | 2957 call Type LINE TO TRUNK | conference Audit call status ANSWER | Access Code 9 Queue Status NULL QUEUE code validation Queue Time | | Authorization code RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 20:50 Start Date 8/ 9/19 | Answer Date 8/ 9/19 End Date 8/ 9/19 start Time 20:49:53 | Answer Time 20:50:38 | End Time 20:50:46 caller station selected Trunk Group 6 Caller Circuit 01-13 | Selected Ci rceuit 01-14-21 caller COS 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern 3 caller ANI Selected Facility 8 Record Audit 2957 | call Type LINE TO TRUNK | conference Audit call status IN CONVERSATION | Access Code 9 Queue Status NULL QUEUE code Validation Queue Time | Dialed Number Py tt page 31 EFTA00120314

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MB ot | account Code | Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 20:50 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 Start Time 20:50:47 | Answer Time 20:50:57 | End Time 20:50:57 | caller station | | selected station | Caller Circuit 04-01-13 selected Circuit 04-09-05 caller COS 1 Selected COS 11 Caller Routing Class 1 Selected Routing class 1 | caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 2959 call Type LINE TO LINE conference Audit Access code Queue Status NULL QUEUE code Validation | Queue Time call status ANSWER | Dialed Number iz account Code | Authorization code | RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 20:51 | | start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 20:50:47 | Answer Time 20:50:57 | End Time 20:51:15 | caller Station | selected Station Caller Circuit ~01-13 | Selected circuit -09-05 caller COS . 1 Selected COS 11 | Caller Routing Class 1 Selected Routing class 1 Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 2959 | call Type LINE TO LINE conference Audit Call status IN CONVERSATION access code | | Queue Status NULL QUEUE code validation | Queue Time pialed Number | | | Account Code | Authorization code | RECORD NUMBER: 88 TIME STAMP: 9 -AUG-2019 21:10 start Date 8/ 9/19 | Answer pate End Date 8/ 9/19 Start Time 21:10:46 | Answer Time End Time 21:10:49 caller Station = | Selected Trunk Group | | caller circuit -01-13 Selected Circuit | caller COS 1 | selected COS . Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern | caller ANI Selected Facility | Page 32 EFTA00120315

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OUT Record Audit 2991 | a ype ONE LINE conference Audit Call status DIALING access Code | Queue Status NULL QUEUE code Validation Queue Time Dialed Number Account Code Authorization Code | RECORD NUMBER: 89 TIME STAMP: 9 -AUG-2019 21:10 | start Date 8/ 9/19 | Answer Date | End Date Start Time 21:10:49 | Answer Time | End Time caller Station ull | selected Trunk Group Caller Circuit =O1-13 | selected circuit caller COS 1 Selected COS | Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANL Selected Facility | Record Audit 2991 call Type ONE LINE conference Audit call status RECONNECT Access code | Queue Status NULL QUEUE code Validation Queue Time pialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 9 -AUG-2019 21:12 start Date 8/ 9/19 | Answer Date | End Date start Time 21:12:44 | Answer Time | End Time caller Station | selected Trunk Group Caller Circuit mt1-13 | selected circuit caller COS | 1 selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI, Selected Facility Record Audit 2998 call Type ONE LINE conference Audit call status DIALING Access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -auG-2019 21:45 start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date Start Time 21:45:08 | Answer Time 21:45:30 | End Time Page 33 — 8/ 9/19 21:10:49 | REQUEST 8/ 9/19 21:12:48 a 7 3719 | 21:45:30 EFTA00120316

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OUT | caller station selected Trunk Group 6 Caller Circuit mO1-13 | Selected Circuit 01-14-23 caller COs 1 Selected COS | 90 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern 3 caller ANI, Selected Facility Record Audit 3043 call Type LINE TO TRUNK conference Audit Call status ANSWER Access Code 9 | Queue Status NULL QUEUE code Validation Queue Time Dialed Number inn Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 21:47 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 start Time 21:45:08 | Answer Time 21:45:30 | End Time 21:47:13 Caller Station | selected Trunk Group Caller Circuit -01-13 | Selected Circuit 01-14-23 Caller cos Selected COS 90 Caller Routing Class 1 | Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern 23 caller ANI. Selected Facility | Record Audit 3043 call Type LINE TO TRUNK conference Audit Call status IN CONVERSATION Access Code 9 Queue Status NULL QUEUE code Validation | Queue Time | Dialed Number In | Account code | Authorization Code | Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 21:48 | | Start Date 8/ 9/19 | Answer pate | End Date 8/ 9/19 Start Time 21:48:16 | Answer Time | End Time 21:48:23 | Caller Station | selected Trunk Group Caller Circuit =1-13 | selected circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit | 3062 call Type ONE LINE conference Audit call status DIALING access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number | Account Code | authorization code Use CTRL/Z to CANCEL ; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 34 EFTA00120317

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RECORD NUMBER: 94 TIME STAMP: 9 -AUG-2019 22:28 Start Date 8/ 9/19 | Answer Date End Date start Time 22:28:45 | Answer Time End Time caller Station = | selected Trunk Group Caller Circuit mO1-13 | Selected Ci rcuit caller COS 1 Selected COS Caller Routing Class 1 Selected Routing class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 3122 call Type ONE LINE conference Audit call status DIALING access Code Queue Status NULL QUEUE code Validation | Queue Time Dialed Number Account code Authorization code RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:37 start Date 8/ 9/19 | Answer Date | End Date start Time 22:37:15 | Answer Time | End Time caller station ell selected Trunk Group Caller Circuit mhi-13 | selected Ci rcuit caller COS 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 3136 call Type ONE LINE conference Audit call status ON HOLD access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number Account Code Authorization code | RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:37 start Date 8/ 9/19 | Answer pate End Date start Time 22:37:15 | Answer Time end Time caller Station -. Selected Trunk Group Caller Circuit mh 1-13 | selected Ci reuit caller COS 1 Selected COS Caller Routing Class 1 Selected Routing class Caller switch ID 001 Selected Route Pattern caller ANI. Selected Facility record Audit 3137 call Type ONE LINE conference Audit Call status DIALING access code Queue Status NULL QUEUE code Validation Queue Time Page 35 EFTA00120318

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Account Code Authorization Code Dialed Number | RECORD NUMBER: 97 TIME STAMP: 10-AUG-2019 0:8 start Date 8/10/19 | Answer pate | End Date 8/10/19 Start Time 0:08:12 | Answer Time | End Time 0:08:14 caller Station Selected Trunk Group Caller Circuit Selected Circuit Caller COS Selected COS Caller Routing Class Selected Routing Class Caller switch ID Selected Route Pattern caller ANI Selected Facility | | Record Audit Call Type ONE LINE | conference Audit call status BARGE REQUEST | access code Queue Status NULL QUEUE | code Validation Queue Time Dialed Number | | Account Code Authorization Code RECORD NUMBER: 98 TIME STAMP: 10-AuG-2019 0 :8 start Date 8/10/19 | Answer Date 8/10/19 | End Date 8/10/19 start Time 0:08:14 | Answer Time =08:14 | End Time 0:08:14 caller station selected Trunk Group Caller Circuit ~01-13 | Selected circuit wh ee caller COS | 1 selected COS Caller Routing Class 1 Selected Routing Class | Caller switch ID 001 Selected Route Pattern Caller ANI. Selected Facility | Record Audit 5450 call Type LINE TO CONFERENCE | conference Audit 1 call status ANSWER | Access Code . Queue Status NULL QUEUE code Validation Queue Time Dialed Number | account Code | ‘Authorization Code RECORD NUMBER: 99 TIME STAMP: 10-AUG-2019 0:8 | | start Date 8/10/19 | Answer pate 8/10/19 End Date 8/10/19 start Time 0:08:14 | Answer Time 0:08:14 | End Time 0:08:21 caller Station selected Trunk Group caller Circuit "01-13 | Selected circuit sdaltalebelelel caller COS 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern | Page 36 EFTA00120319

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are OUT caller ANI | selected Facility record Audit 5450 code validation | Queue Time | Access code Queue Status NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL ; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 100 TIME STAMP: 10-AUG-2019 0:8 | Start Date 8/10/19 | Answer Date End Date start Time 0:08:29 | Answer Time End Time Caller Station selected Trunk Group Caller Circuit 01-13 | Selected Ci revit caller COS 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI. selected Facility record Audit _ 3227 call Type — LINE conference Audit Call status BARGE REQUEST Access Code Queue Status NULL QUEUE code validation Queue Time Dialed Number | | Account code Authorization Code | RECORD NUMBE! start Date 8/10/19 | Answer Date 8/10/19 End Date start Time 0:08:31 | Answer Time 0:08:31 | End Time Call Type LINE TO CONFERENCE conference Audit 1 | call status IN CONVERSATION caller Station = | selected Trunk Group Caller Circuit "01-13 | Selected Ci revit tere tek — He | caller COS . 1 selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 5450 call Type LINE TO CONFERENCE conference Audit 1 Call status ANSWER Access Code | Queue Status NULL QUEUE code Validation Queue Time | Dialed Number Account Code Authorization Code RECORD NUMBER: 102 TIME STAMP: 40-auG-2019 0 :8 start Date 8/10/19 | Answer Date 8/10/19 | End Date start Time 0:08:31 | Answer Time $308:3% | End Time Page 37 EFTA00120320

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caller station = | selected Trunk Group Caller Circuit 01-13 | selected circuit Sha nhahtetalel caller COS 1 Selected COS . Caller Routing Class 1 Selected Routing class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 5450 call Type LINE TO CONFERENCE conference Audit access Code | code Validation Dialed Number Account Code Authorization Code IN CONVERSATION NULL QUEUE call status Queue Status Queue Time | RECORD NUMBER: 103 TIME STAMP: 10-AuG-2019 0 :8 | start Date 8/10/19 | Answer Date End Date 8/10/19 start Time 0:08:46 | Answer Time End Time 0:08:51 caller station =. | Selected Trunk Group Caller Circuit mh1-13 | selected Ci rcuit caller Cos 1 Selected COS Caller Routing class 1 Selected Routing class Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 3228 call Type E LINE conference Audit call status BARGE REQUEST access code Queue Status NULL QUEUE code validation Queue Time pialed Number | Account Code Authorization code RECORD NUMBER: 104 TIME STAMP: 10-AUG-2019 0 :8 start Date 8/10/19 | Answer pate 8/10/19 | End Date 8/10/19 Start Time 0:08:51 | Answer Time 0:08:51 | End Time 0:08:51 caller Station selected Trunk Group caller Circuit mh-13 | selected Ci revit Ht eee caller COS . 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility record Audit 5450 call Type LINE TO CONFERENCE conference Audit 1 Call status ANSWER | Access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number Account Code Authorization code EFTA00120321

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RECORD NUMBER: 105 TIME STAMP: 10-AuUG-2019 0:9 Start Date 8/10/19 | Answer Date 8/10/19 End Date 8/10/19 start Time 0:08:51 | Answer Time 0:08:51 | End Time 0:09:01 caller station selected Trunk Group Caller Circuit mr1-13 | Selected Circuit ihettaiebetelel | caller COS 1 Selected COS | Caller Routing Class 1 Selected Routing class | Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 5450 call Type LINE TO CONFERENCE conference Audit 1 Call status IN CONVERSATION access code Queue Status NULL QUEUE | code validation | Queue Time Dialed Number Account Code | Authorization code | | RECORD NUMBER: 106 TIME STAMP: 10-AuG-2019 0:9 start Date 8/10/19 | Answer Date 8/10/19 End Date 8/10/19 Start Time 0:09:40 | Answer Time 0:09:45 | End Time 0:09:45 caller Station , | selected station =, | caller Ci rcuit mOi-13 | selected circuit =U09-04 caller COS 1 Selected COS 11 Caller Routing Class 1 Selected Routing class 1 Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 3230 call Type LINE TO LINE conference Audit call Status ANSWER | access Code Queue Status NULL QUEUE | code Validation | Queue Time | Dialed Number | | Account Code | | Authorization code | RECORD NUMBER: | start Date 8/10/19 | Answer Date 8/10/19 | End Date 8/10/19 Start Time 0:09:40 | Answer Time 0:09:45 | End Time 0:10:26 caller Station selected station Caller Circuit EN Selected Circuit Wh caller COS 1 selected COS | 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility | record Audit 3230 Call Type LINE TO LINE | conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEUE code Validation Queue Time page 39 EFTA00120322

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| Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 10-AuG-2019 0 :10 start Date 8/10/19 | Answer Date End Date start Time 0:10:26 | Answer Time | End Time | caller station selected Trunk Group Caller Circuit mh -13 | selected Circuit caller COS | 1 Selected COS | Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 3231 call Type — LINE conference Audit Call status DIALING access Code Queue Status NULL QUEUE Queue Time code validation Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE End Date 8/10/19 | Answer Date End Time start Date 0:21:36 | Answer Time Start Time caller station =, selected Trunk Group Caller Circuit my1-13 | selected circuit caller COS 1 Selected COS Caller Routing Class 1 | selected Routing Class | Caller switch IO 001 Selected Route Pattern caller ANI. selected Facility | Record Audit. 3264 call Type & LINE conference Audit Call status DIALING | Access Code Queue Status NULL QUEUE | code validation Queue Time Dialed Number Account Code Authorization Code | RECORD NUMBER: 110 TIME STAMP: 11-AuG-2019 1:2 start Date 8/11/19 | Answer Date End Date | start Time 1:02:25 | Answer Time End Time selected Trunk Group Selected Circuit Selected COS Selected Routing Class page 40 Caller Circuit = caller COs 1 | caller Station Caller Routing Class 1 | RECORD NUMBER: 109 TIME STAMP: 10-AuG-2019 0 721 EFTA00120323

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ouT caller switch ID 001 selected Route Pattern Caller ANI Selected Facility Record Audit 8882 call Type ONE LINE conference Audit Call status BUSY Access code Queue Status NULL QUEUE code Validation Queue Time Dialed Number aa Account Code | authorization code RECORD NUMBER: 111 TIME STAMP: 11-auG-2019 1:2 Start Date 8/11/19 | Answer pate End Date start Time 1:02:35 | Answer Time End Time caller Station = | selected Trunk Group Caller Circuit 4-01-13 Selected Circuit caller 1 Selected COS cos | Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility record Audit 8883 Call Type ONE LINE conference Audit call status BUSY Access Code Queue status NULL QUEUE code Validation Queue Time Dialed Number r | Account code Authorization code RECORD NUMBER: 112 TIME STAMP: 41-auG-2019 1 :9 start Date 8/11/19 | Answer pate End Date start Time 09:00 | Answer Time End Time | caller Station | selected Trunk Group Caller Circuit ~01-13 | selected circuit | caller COS 1 Selected COS Caller Routing Class 1 Selected Routing class Caller switch IO 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 8897 call Type ONE LINE conference Audit call status ON HOLD access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number Account Code Authorization code RECORD NUMBER: 113 TIME STAMP: 11-auG-2019 1 235 Start Date 8/11/19 | Answer pate 8/11/19 | End Date page 41 8/11/19 | 1:02:42 8/11/19 EFTA00120324

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OUT 1:35:21 | End Time start Time 1:35:17 | Answer Time 1:35:21 caller station | selected station | Caller Circuit -01-13 | Selected Circuit 03-09-09 caller COS 1 Selected COS | | Caller Routing Class 1 Selected Routing Class 4 | Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 8921 call Type LINE TO LINE conference Audit call status ANSWER Access Code Queue Status NULL QUEUE | code Validation Queue Time | Dialed Number | | | | Account Code | Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019_ 4 135 start Date 8/11/19 | Answer Date 8/11/19 End Date 8/11/19 Start Time 1:35:17 | Answer Time 1:35:21 | End Time 235:5 caller station selected Station Lael Caller Circuit ~01-13 | selected Ci rcuit -09-09 caller cos | 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller switch ID 001 | Selected Route Pattern caller ANI Selected Facility Record Audit 8921 call Type LINE TO LINE conference Audit Call status IN CONVERSATION Access Code _ Queue Status NULL QUEUE code validation Queue Time Dialed Number He | Account Code | Authorization Code | use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 1 236 | start Date 8/11/19 | Answer Date End Date 8/11/19 | start Time 1:35:56 | Answer Time End Time 1:36:32 caller station | selected Station Caller Circuit ™01-13 | Selected Ci reuit -09-11 | caller COS | Selected COS 4 | Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern | Caller ANI. selected Facility Record Audit 8928 call Type LINE TO LINE | | Conference Audit Call Status RINGING | Access Code Queue Status NULL QUEUE code Validation | Queue Time Dialed Number | | Account Code Authorization code | EFTA00120325

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ME ovr Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Account Code Authorization Code | RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 1 236 | start Date 8/11/19 | Answer Date 8/11/19 End Date 8/11/19 Start Time 1:36:32 | Answer Time 1:36:35 | End Time 1:36:35 caller Station Selected Station Caller Circuit 4-01-13 | Selected Ci rceuit 03-09-12 caller COs 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 caller Switch ID 001 | Selected Route Pattern caller ANI | Selected Facility Record Audit | 8929 call Type LINE TO LINE conference Audit Call status ANSWER access Code _ Queue Status NULL QUEUE code Validation Queue Time Dialed Number iz | | | Start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 | Start Time 1:36:32 | Answer Time 1:36:35 | End Time 1:37:05 | caller Station = selected Station Caller Circuit =01-13 | Selected Ci rcuit -09-12 caller COS | 1 selected COS 4 Caller Routing Class 1 Selected Routing Class 4 | Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility | Record Audit. 8929 Call Type LINE TO LINE conference Audit call status IN CONVERSATION Access Code | | Queue Status NULL QUEUE | Code Validation Queue Time | Dialed Number Hw Account Code Authorization Code \ | RECORD NUMBER: 118 TIME STAMP: 11-auG-2019 1 :37 | | start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 | | Start Time 1:37:13 | Answer Time 1:37:17 | End Time 1:37:17 | caller station | selected station Caller Circuit -01-13 | Selected Circuit -09-04 | caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility record Audit 8930 call Type LINE TO LINE conference Audit | call status ANSWER access Code Queue Status NULL QUEUE | Page 43 EFTA00120326

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OUT | code validation | Queue Time Dialed Number iz | Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 119 TIME STAMP: 11-auG-2019 1 :38 | | start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 | | Start Time 1:37:13 | Answer Time 1:37:17 End Time 1:38:48 | | caller station selected station Caller Circuit ~01-13 | selected Circuit 04-09-04 caller COS 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class) 1 Caller Switch ID 001 Selected Route Pattern | caller ANI Selected Facility | Record Audit 8930 call Type LINE TO LINE | conference Audit call status IN CONVERSATION access Code Queue Status NULL QUEUE code Validation Queue Time Dialed Number [| | Account Code Authorization Code RECORD NUMBER: ‘AMP: 11-AUG-2019 1 :39 start Date 19 | Answer Date End Date 8/11/19 start Time 57 | Answer Time End Time 1:39:14 Caller Station | selected station = Caller Circuit ~01-13 | Selected Circuit 03-09-11 caller COS 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 1 Selected Route Pattern caller ANI Selected Facility Record Audit 8931 call Type LINE TO LINE conference Audit call status RINGING Access Code | Queue Status NULL QUEUE | code Validation Queue Time | | Dialed Number Hl | Account Code | Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-auG-2019 1 :39 Start Date 8/11/19 | Answer Date End Date 8/11/19 Start Time 1:39:14 | Answer Time End Time 1:39:24 caller station Caller Circuit caller Cos | Selected station mO1-13 | Selected Circuit | selected COs Page 44 EFTA00120327

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caller Routing Class Caller switch ID caller ANI Record Audit conference Audit access Code code Validation Dialed Number Account Code Authorization Code | parr eed Selected Routing Class 4 Selected Route Pattern selected Facility call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time | RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 1 :40 start Date 8/11/19 | Answer Date End Date 8/11/19 | start Time 1:40:08 | Answer Time End Time 1:40:21 | | caller Station | selected Station 6350 | | caller circuit ° -01-13 | Selected circuit O4-01-02 | caller COS selected COS | Caller Routing Class 1 | Selected Routing Class 4 | calter switch ID 001 selected Route Pattern caller ANI Selected Facility Record Audit 8935 | call Type LINE TO LINE conference Audit | call status ANSWER access Code | Queue Status NULL QUEUE code Validation Queue Time Dialed Number | | Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE |_RecoRD NUMBER: 123. +‘TIME STAMP: 11-AUG-2019 1 :40 - - | start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 | start Time 1:40:08 | Answer Time 1:40:21 | End Time 1:40:46 caller station selected Station 50 Calter crane : -O1-13 selected circuit Q4-01-02 aller Selected COS | caller Routing Class 1 Selected Routing Class 4 | caller switch ID 001 sajecter Route Pattern | caller ANI Selected Facility Record Audit 8935 call Type LINE TO LINE conference Audit | call status IN CONVERSATION access Code Queue Status NULL QUEUE code Validation | Queue Time | pialed Number | | Account Code | | Authorization code EFTA00120328

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| | OUT Start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 start Time 3:06:00 | Answer Time 3:06:05 | End Time 3:06:05 Caller station ul selected Station mm | Caller Circuit "Oi-13 | Selected Circuit ~U9-04 caller COS 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 8974 call Type LINE TO LINE conference Audit | call status ANSWER Access Code Queue Status NULL QUEUE code Validation | Queue Time Dialed Number Hl Account Code Authorization Code wer pate 8/11/19 | En 3:06:05 start Date 8/11/19 | Answer Date Start Time 3:06:00 | Answer Time Caller Station Caller Circuit selected Station Selected Circuit caller cos | Selected cos Caller Routing Class 1 Selected Routing Class Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 8974 call Type LINE TO LINE Conference Audit call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number || Account Code Authorization Code start Date start Time caller Station Selected Trunk Group | Caller Circuit =U1-13 | Selected Circuit caller Cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 | Selected Route Pattern caller ANI Selected Facility Record Audit 8976 | call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number Account Code Authorization Code Page 46 8/11/19 3:06:14 EFTA00120329

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RECORD NUMBER: 127 Start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 Start Time 4:11:21 | Answer Time 4:11:27 | End Time 4:11:27 caller station , Selected station =, caller Circuit ~O1-13 | Selected Circuit ~=U9-04 caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 | caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 9013 call Type LINE TO LINE | conference Audit call status ANSWER Access Code Queue Status NULL QUEUE | Code Validation Queue Time Dialed Number | | | Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE | RECORD NUMBER: 128 TIME STAMP: 11-AUG-2019 4 :13 | Start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 start Time 4:11:21 | Answer Time 4:11:27 | End Time 4:13:46 | caller Station | Selected station a, | caller Circuit =01-13 | Selected Circuit =U9-04 caller cos 1 Selected COS 11 | Caller Routing Class 1 Selected Routing Class 1 | caller switch ID 001 Selected Route Pattern | Caller ANI Selected Facility Record Audit _ 9013 call Type LINE TO LINE | conference Audit call status IN CONVERSATION Access Code Queue Status NULL QUEUE code validation Queue Time Dialed Number | | Account Code Authorization Code RECORD NUMBER: 129 TIME STAMP: 11-auG-2019 4 :13 Start Date 8/11/19 | Answer Date End Date 8/11/19 Start Time 4:13:46 | Answer Time End Time 4:13:49 caller Station selected Trunk Group Caller Circuit “01-13 | Selected Circuit caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class | Caller switch ID 001 Selected Route Pattern caller ANI Selected Facility Record Audit 9017 | call Type ONE LINE | conference Audit | call status DIALING Page 47 EFTA00120330

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OUT Access Code | Queue Status NULL QUEUE | code Validation Queue Time Dialed Number Account Code | Authorization Code | RECORD NUMBER: 130 TIME STAMP: 11-AUG-2019 5 :11 | Start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 | Start Time 5:11:28 | Answer Time 5:11:32 | End Time 5:11:32 Caller station = | selected station caller Circuit -Q1-13 | Selected Circuit -09-04 caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern | Caller ANI Selected Facility | Record Audit 9038 call Type LINE TO LINE conference Audit call status ANSWER Access Code Queue Status NULL QUEUE code validation Queue Time Dialed Number | | | Account Code Authorization Code | | RECORD NUMBER: 131 | Start Date 8/11/19 | Answer Date 8/11/19 | End Date 8/11/19 | Start Time 5:11:28 | Answer Time 5:11:32 | End Time 5:11:57 Caller Station Selected Station caller Circuit -Q1-13 | Selected Circuit -09-04 | Caller cos 1 Selected COs 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID 001 | Selected Route Pattern Caller ANI. | Selected Facility | Record Audit 9038 call Type LINE TO LINE conference Audit call Status IN CONVERSATION | Access Code | Queue Status NULL QUEUE code validation Queue Time | Account Code Authorization Code Dialed Number | | | | RECORD NUMBER: 132 TIME STAMP: 11-AUG-2019 5 :12 Start Date 8/11/19 | Answer Date End Date 8/11/19 Start Time 5:11:57 | Answer Time End Time 5:12:00 Page 48 EFTA00120331