Service Request #25765 Cameras are lagging when viewed on the workstation running the Control Launch Application Status: Closed Customer: | FBOP MCC New York MS0109 (130104.001) Priority: | P3 (Next Day) Contact: | Type: Service Contract Assigned To: | Jeff Cranor, Jeff McKenzie Service Location: | Main Location 150 PARK ROW NEW YORK, NY 10007 Date Created: | Oct 3, 2019 Bill To: | FBOP MCC New York MS0109 (130104,001) 150 PARK ROW NEW YORK, NY 10007 Next Appt PO# Additional Information & Custom Fields: Is this a emergency request: | No Is the system in question under any warranty: What is the system in question : Whi th blem first en was the pro} em first 40/03/2019 discovered: PO Number: Who reported the problem initally: | | Is thi tent probl 's this a consistent pro lem or CONSISTENT intermittent Is this problem effecting all users: NO Is there power to the device in . YES question Do you have a spare device on ‘| YES site: Can you send a picture of the device: NIA Has any work been done in the area involved: NO Can you describe what is or is not i \ happening When viewing multiple IP cameras from the Control Application severe video lagging occurs Material Required For Request: | N/A Who Requested the service call : | Detailed Description: a: about the cameras lagging when viewing in the Control Application Schedule EFTA00117612

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| When | Assigned To | Oct 3, 2019, &-11am | Jeff Cranor, Jeff McKenzie Equipment - No Equipment No Comments Details - No Detail Items EFTA00117613