Service Request #25078 2019 Nice Upgrade log Status: Priority: P3 (Next Day) Type: Assigned To: Houston Date Created: Aug 15, 2019 Next Appt Additional Information & Custom Is this a emergency request: Is the system in question under FBOP Assigned Service Contract Jeff Cranor, Jeff McKenzie, Justin Fields: Yes. You must call 844-802-0188 any warranty: What is the system in question : When was the problem first discovered: Today PO Number: Who reported the problem initally: Is this a consistent problem or intermittent: Is this problem effecting all users: Is there power to the device in CONSISTENT YES YES question Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening Material Required For Request Who Requested the service call : Detailed Description: Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT Customer: Contact: Service Location: Bill To: PO # FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NEW YORK, NY 10007 FBOP MCC New York MS0109 (130104,001) 150 PARK ROW NEW YORK, NY 10007 4 SVRs, 1 Decoder (operating as AMS temporarily), and 12 NVE2016 encoders are installed in the new equipment rack. Approximately 110 of 161 cameras are named correctly as of now, Will be returning tomorrow to finish the programming for phase 1 of the installation Approximately 20 cameras are out. EFTA00117598

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Will be training Comm Tech Daniel tomorrow on phase 1. Schedule Ca a Aug 12 - 16, 2019, all- | Jeff Cranor, Justin Houston, Jeff McKenzie Jeff Mckenzie is on site installing the system. day Equipment - No Equipment No Comments Details - No Detail Items EFTA00117599