Service Request #26408 Needs to relocate the recorders and AMS on Friday. Status: Closed Customer: | FBOP MCC New York MS0109 (130104.001) Priority: | P3 (Next Day) Contact: Type: | Service Contract Assigned To: | Jeff Cranor, Jeff McKenzie, Justin Service Location: | Main Location [Houston 150 PARK ROW NEW YORK, NY 10007 Date Created: | Nov 13, 2019 Bill To: | FBOP MCC New York MS0109 (130104.001) ; 150 PARK ROW Next Appt: | NEW YORK, NY 10007 PO #: Additional Information & Custom Fields: Is this a emergency request: | No Is the system in question under any warranty: What is the system in question : When was the problem first discovered: Today PO Number: | n Who reported the problem initally: ; Is this a consistent problem or . . NWA intermittent: Is this problem effecting all users: | N/A Is there power to the device in question: NIA Do you have a spare device on site: N/A Can you send a picture of the device: NIA Has any work been done in the area involved: NIA Can you describe what is or is not happening: Material Required For Request: | d Who Requested the service call : | d Detailed Description: Needs to relocate the recorders and AMS on Friday. He also needs to change the IP addresses on recorders and AMS. Schedule EFTA00117594

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| When Assigned To | Comment | Nov 13, 2019, all-day | Jeff Cranor, Justin Houston, Jeff McKenzie | [Nov 15, 2019, &-11am | Jeff McKenzie Equipment - No Equipment Comments Comment via Email by Jeff McKenzie on Nov 15, 2019, 8:28 AM [PUBLIC] Thank you for contacting Signet Technologies. Your emails and phone calls are very important to us! If you are getting this message | am currently out of the office. If you need immediate assistance during this time please call 301-575-2409 or you can email bopsupport@signetinc.com. Comment by Justin Houston on Nov 15, 2019, 8:27 AM [PUBLIC] Talked ‘i: we are shutting everything down to move it now. He will call back when ready to turn it all on and program. Details - No Detail Items EFTA00117595