Service Request #25160 Needs a quote Status: FBOP Assigned Customer: Priority: P3 (Next Day) Type: Service Contract Assigned To: Jeff Cranor, Jeff McKenzie, Justin Houston Date Created: | Aug 22, 2019 Next Appt Service Location Bill To PO# Additional Information & Custom Fields: Is this a emergency request: Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Is this a consistent problem or intermittent Is this problem effecting all users: Is there power to the device in question Do you have a spare device on site Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening Material Required For Request Yes. You must cali Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system PHONE SUPPORT Who Requested the service call | Detailed Description: Justin Please send |g quote for: 20 — Decoders (that is 20 not 2) Contact: FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NEW YORK, NY 10007 FBOP MCC New York MS0109 (130104.001) 150 PARK ROW NEW YORK, NY 10007 EFTA00117589

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8 — Spare storage drives for recorders Product ID: ST8000NM0185 Part Number: THOM40THSGT0086P007DA00 4 — Spare OS drives for Recorders. Product ID: ST600MP0036 Part Number: THOFPW68SGTO088E00UHA01 1 — Spare OS drive for AMS. You have the AMS there, so can you look at the drive info and order a spare for him? Also, just to revisit the cameras on the quote. He told me that the business office did not want to change the part number on the quote, but that part is not on the NICE/Qognify Plugin and | think that he want to stick with Axis on everything. Schedule Comment Aug 22, 2019, all-day Jeff Cranor, Justin Houston, Jeff McKenzie Equipment - No Equipment Justin will provide quote to customer. No Comments Details - No Detail Items EFTA00117590