Service Request #24975 Raid just crashed ‘C= Os “2 Status’ FBOP Assigned Customer. FBROP MCC New York MS0109 (130104.001) Priority: | P3 (Next Day) Contact Type: | Service Contract Assigned To Service Location | Main Location 150 PARK ROW NEW YORK, NY 10007 Date Created: | Aug 8, 2019 Bill To: | FBOP MCC New York MS0109 (130104.001) 150 PARK ROW Next Appt NEW YORK, NY 10007 PO# Additional Information & Custom Fields; Is this a emergency request | Yes. You must call 844-802-0188 Is the system in question under any warranty What is the system in question When was the problem first discovered Today PO Number Who reporied the problem initally FY Is th onsistent probe f $ this a consistent problem o: CONSISTENT intermittent Is this problem effecting all users | YES Is there power to the device in Yes question Do you have a spare device on , Pi = Unknown site Can you send a picture of the y p NO device Has any work been done inthe |. NO area involved Can you describe what is or is not recording happening Material Required For Request!) PHONE SUPPORT Who Requested the service call FY Detailed Description: Raid is showing 2 "S"s on the display is going to get new drives from computer services for the raid and replace them in the morning Schedule EFTA00111489

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