Answer Date 8/ 9/19 Answer Time Start Date Start Time 8/ 9/19 0:10:49 End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE BARGE REQUEST NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 8/ 9/19 0:10:51 8/ 9/19 0:10:51 End Date End Time Answer Date Answer Time Start Date Start Time Caller Station Selected Trunk Group Circuit cos Routing Class Switch ID Caller Caller Caller Caller 04-01-13 1 1 001 Selected Selected Selected Selected Circuit cos Routing Class Route Pattern ee RAK Selected Call Type Call Status Queue Status Queue Time Caller ANI Record Audit Conference Audit Access Code Code Validation Facility LINE TO CONFERENCE ANSWER NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date 8/ 9/19 End Time Answer Date Answer Time 8/ 9/19 0:10:51 8/ 9/19 0:10:51 Start Date Start Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit 5450 Conference Audit 1 Access Code Code Validation Trunk Group Circuit cos Routing Class Route Pattern Facility LINE TO CONFERENCE IN CONVERSATION NULL QUEUE ee RR KK EFTA00036175

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Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Caller Caller Caller Caller 8/ 9/19 0:16: 8/ 9/19 0:16: 8/ 9/19 0:16: CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time Answer Date 52 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE BARGE REQUEST NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 0:16:54 End Date End Time Answer Date 54 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected ool Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility LINE TO CONFERENCE ANSWER NULL QUEUE ee RR KK CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 0:16:54 End Date End Time Answer Date 54 Answer Time Selected Trunk Group Selected Circuit 1 Selected COS 1 Selected Routing Class a od 04-01-13 EFTA00036176

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Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO CONFERENCE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 0:21:28 Answer Time 2:21:36 End Time Caller Station Selected Station Caller Circuit Selected Circuit 04-09-04 Caller cos 1 Selected COS 11 Caller Routing Class Selected Routing Class 1 Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 0:21:28 Answer Time 2:21:36 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-04 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 0O :21 Start Date 8/ 9/19 | Answer Date | End Date 8/ 9/19 EFTA00036177

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Start Time 0:21:43 | Answer Time Caller Station Selected Trunk Group Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time Answer Time : End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern 23 Caller ANI Selected Facility 8 Record Audit Call Type LINE TO TRUNK Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 19083610757 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time Answer Time : End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller Cos 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern 23 Caller ANI Selected Facility 8 Record Audit Call Type LINE TO TRUNK Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 19083610757 Account Code Authorization Code EFTA00036178

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Use CTRL/Z to CANCEL; Start Date Start Time 8/ 9/19 2:56:16 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 3:04:36 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 3:04:39 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code TIME STAMP: Answer Date Answer Time 04-01-13 1 1 001 Answer Date Answer Time 04-01-13 1 1 001 Answer Date Answer Time 04-01-13 1 1 001 5450 1 CTRL/S to PAUSE and CTRL/Q to CONTINUE 9 -AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status Queue Status Queue Time NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 3:04:39 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status ANSWER NULL QUEUE BARGE REQUEST 8/ 9/19 8/ 9/19 8/ 9/19 LINE TO CONFERENCE EFTA00036179

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Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 3:04:39 Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 3:04:47 Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 3:04:47 Start Date Start Time Caller Station Caller Circuit Caller cos Answer Date Answer Time 04-01-13 1 1 001 Answer Date Answer Time 04-01-13 1 1 001 Answer Date Answer Time 04-01-13 1 | Queue Time 8/ 9/19 3:04:39 Trunk Gr Circuit cos Routing Route Pa Facility Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time NU 8/ 9/19 3:04:54 Station Circuit cos Routing Route Pa Facility Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time AN NU 8/ 9/19 3:04:54 Selected Station Selected Circuit Selected COS End Date End Time oup Class ttern LL QUEUE End Date End Time Class ttern SWER LL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time 8/ 9/19 eK UK RK LINE TO CONFERENCE CONVERSATION BEFORE HOLD 8/ 9/19 04-08-03 11 1 LINE TO LINE 8/ 9/19 04-08-03 11 EFTA00036180

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Caller Caller Caller ANI Routing Class Switch ID Selected Routing Class Selected Route Pattern Selected Facility Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 3:05: 8/ 9/19 5:18: Call Type Call Status Queue Status Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE Answer Date os Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time cos 8/ 9/19 3:04:54 End Date End Time Trunk Group Circuit Routing Class Route Pattern Facility ONE LINE RECONNECT REQUEST NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE Answer Date 27 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time cos 8/ 9/19 5:18:33 End Date End Time Station Circuit 04-08-03 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 8/ 9/19 EFTA00036181

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Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 5:18:27 Answer Time 5:18:33 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-08-03 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date Start Time 5:21:20 Answer Time End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status BARGE REQUEST Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 5:21:22 Answer Time 5:21:22 End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit WH kee Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO CONFERENCE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code EFTA00036182

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Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 5:21:22 Answer Time 5:21:22 End Time Caller Station Selected Trunk Group Caller Circuit Selected Circuit WH kh ee Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO CONFERENCE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 5:57:20 Answer Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 i 6:02:32 Answer Time Caller Station Selected Trunk Group Caller Circuit Selected Circuit Caller Cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING EFTA00036183

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Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time Answer Time 2:18:09 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 6:17:58 Answer Time 7:18:09 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-14-02 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 6:18:23 Answer Time End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit EFTA00036184

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Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 31 | RECORD NUMBER: 8/ 9/19 6:46:36 8/ 9/19 6:46:36 Routing Class CTRL/S to PAUS Answer Ti 04-01-13 1 1 001 Answer Date Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time E and CTRL/Q to CONTINUE End Date End Time 8/ 9/19 me 6:46:45 Station Circuit cos Routing Class Route Pattern Facility Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time ANSWER NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 04-01-13 1 1 001 Answer Date Answer Time 8/ 9/19 6:46:45 End Date End Time Station Circuit cos Routing Class Route Pattern Facility Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 8/ 9/19 04-09-05 11 1 LINE TO LINE 8/ 9/19 04-09-05 11 1 LINE TO LINE IN CONVERSATION EFTA00036185

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Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 7:57:30 Answer Time 7:57:39 End Time Station Selected Station Circuit 04-01-13 Selected Circuit 03-09-11 cos 1 Selected COS 4 Routing Class 1 Selected Routing Class 4 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 7:57:30 Answer Time 7:57:39 End Time Station Selected Station Circuit 04-01-13 Selected Circuit 03-09-11 cos 1 Selected COS 4 Routing Class 1 Selected Routing Class 4 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 Start Time 7:59:39 Answer Time End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 8330 Call Type ONE LINE Conference Audit Call Status PICK UP REQUEST Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code EFTA00036186

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| Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time 8/ 9/19 7:59:56 Caller Caller Caller Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time 8/ 9/19 8:14:38 Caller Caller Caller Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Dialed Number Account Code Authorization Code Start Date Start Time 8/ 9/19 9:25:22 Caller Caller Caller Caller Station Circuit cos Routing Class Caller Switch ID Caller ANI Record Audit CTRL/S to PAUSE and CTRL/Q to CONTINUE Answer Date Answer Time 04-01-13 1 1 001 Answer Date Answer Time 04-01-13 1 1 oo1 Answer Date Answer Time 04-01-13 1 1 001 9002 End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE EFTA00036187

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Conference Audit Call Status PICK UP REQUEST Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 9:29:12 Answer Time 2:29:17 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 9:29:12 Answer Time 9:29:17 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-05 Caller Cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 9:29:41 Answer Time End Time Caller Station EFTA00036188

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Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time Answer Time 2:30:23 End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern 23 Caller ANI Selected Facility 8 Record Audit Call Type LINE TO TRUNK Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 14843588660 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time Answer Time 2:30:23 End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS 90 Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern 23 Caller ANI Selected Facility 8 Record Audit Call Type LINE TO TRUNK Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036189

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RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time Answer Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 9:51:28 Answer Time 7:51:36 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 9:51:28 Answer Time 7:51:36 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time EFTA00036190

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Account Code Authorization Code Start Date Start Time 8/ 9/19 10:00:50 Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/ 9/19 11:10:58 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time 8/ 9/19 11:55:07 Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time End Date End Time 8/ 9/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 9 -AUG-2019 11:10 End Date End Time 8/ 9/19 11:10:59 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time ONE LINE DIALING NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 11:55:14 End Date End Time 8/ 9/19 11:55:14 Selected Station Selected Circuit 02-06-12 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility EFTA00036191

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Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 11:55:07 Answer Time 11:55:14 End Time 11:55:38 Station Selected Station Circuit 04-01-13 Selected Circuit 02-06-12 cos 1 Selected COS 14 Routing Class 1 Selected Routing Class 4 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 Start Time 11:55:38 Answer Time End Time 11:55:41 Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Answer Date 8/ 9/19 Start Time 11:59:18 Answer Time EFTA00036192

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Station 6224 Circuit we — ee —ke cos 130 Routing Class 3 Route Pattern Facility LINE TO LINE RINGING NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Station 6317 Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 12:22:22 End Date End Time Answer Date Answer Time Start Date Start Time Caller Station Selected Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller 04-01-13 1 1 001 Selected Selected Selected Selected Circuit cos Routing Class Route Pattern ee eK 130 3 Selected Call Type Call Status Queue Status Queue Time Caller ANI Record Audit Conference Audit Access Code Code Validation Facility LINE TO LINE RINGING NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 12:25:15 End Date End Time Answer Date Answer Time Start Date Start Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE PICK UP REQUEST NULL QUEUE 297 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036193

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Start Date Answer Date End Date Start Time 12:25:28 Answer Time End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code TIME STAMP: 9 -AUG-2019 12:38 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 12:38:11 Answer Time 2:38:19 End Time 12:38:19 Caller Station Selected Station Caller Circuit Selected Circuit 03-09-07 Caller cos 1 Selected COS 4 Caller Routing Class Selected Routing Class 4 Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queve Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 12:38 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:38:11 Answer Time 2:38:19 End Time 12:38:23 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-09-07 Caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status CONVERSATION BEFORE HOLD Access Code Queue Status NULL QUEUE Code Validation Queue Time EFTA00036194

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Dialed Number Account Code Authorization Code TIME STAMP: 9 -AUG-2019 12:38 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:38:23 Answer Time : End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-11-12 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:38:23 Answer Time : End Time Caller Station Selected Station Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:49:30 Answer Time End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-11-12 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern EFTA00036195

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Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:49:30 Answer Time End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-11-12 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:57:17 Answer Time 2:57:23 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-11-12 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:57:17 Answer Time 12:57:23 End Time 12:58:11 EFTA00036196

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Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Routing Class 8/ 9/19 13:08:25 8/ 9/19 13:35:33 Station Circuit 03-11-12 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 13:8 End Date End Time Answer Date Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 8/ 9/19 13:35:39 End Date End Time Answer Date Answer Time Station Circuit 04-09-05 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 13:08:28 8/ 9/19 13:35:39 EFTA00036197

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TIME STAMP: 9 -AUG-2019 13: Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 13:35:33 Answer Time 13:35:39 End Time 13:35:47 Station Selected Station Circuit 04-01-13 Selected Circuit 04-09-05 cos 1 Selected COS 11 Routing Class 1 Selected Routing Class 1 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 13:43:15 Answer Time 13:43:20 End Time 13:43:20 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-11-12 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 13:43:15 Answer Time 13:43:20 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-11-12 Caller Cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 946 Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time EFTA00036198

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Dialed Number Account Code Authorization Code 8/ 9/19 13:46:28 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 13:46:28 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 13:46:42 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Answer Date Answer Time 04-01-13 Answer Date Answer Time 04-01-13 Answer Date Answer Time 04-01-13 8/ 9/19 46:34 End Date End Time Selected Station Selected Circuit Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 7:46:34 End Date End Time Selected Station Selected Circuit Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class 13:46:34 03-11-12 03-11-12 13:46:45 EFTA00036199

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Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code TIME STAMP: 9 -AUG-2019 13:50 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 13:50:51 Answer Time 50:59 End Time Caller Station Selected Station Caller Circuit Selected Circuit 03-08-09 Caller cos 1 Selected COS 11 Caller Routing Class Selected Routing Class 1 Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 13:51 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 13:50:51 Answer Time 50:59 End Time 13:51:29 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-08-09 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 13:51 Start Date 8/ 9/19 | Answer Date 8/ 9/19 | End Date 8/ 9/19 EFTA00036200

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Start Time 13:51:29 | Answer Time 13:51:42 | End Time Caller Station Selected Station Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 i 13:51:29 Answer Time 13:51:42 End Time Station Selected Station Circuit 04-01-13 Selected Circuit 03-13-01 cos 1 Selected COS 4 Routing Class 1 Selected Routing Class 4 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 14:14:06 Answer Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller Cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code EFTA00036201

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Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Start Time 14:18:30 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Start Time 14:26:45 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation TIME STAMP: 9 -AUG-2019 Answer Date End Date 8/ 9/19 Answer Time End Time 04-01-13 1 1 001 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Answer Date 8/ 9/19 End Date 8/ 9/19 Answer Time 27:04 End Time 04-01-13 1 1 001 Dialed Number 19178556002 Account Code Authorization Code Selected Trunk Group 6 Selected Circuit 01-14-23 Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Start Time 14:26:45 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Answer Date 8/ 9/19 End Date 8/ 9/19 Answer Time 27:04 End Time 14:27:25 04-01-13 1 1 001 1433 9 Selected Trunk Group Selected Circuit 01-14-23 Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE EFTA00036202

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Code Validation | Queue Time Dialed Number 19178556002 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 14:27 Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 14:27:25 Answer Time End Time 14:27:28 Station Selected Trunk Group Circuit 04-01-13 Selected Circuit cos 1 Selected COS Routing Class 1 Selected Routing Class Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 14:41:51 Answer Time End Time 14:41:54 Station Selected Trunk Group Circuit 04-01-13 Selected Circuit cos 1 Selected COS Routing Class 1 Selected Routing Class Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Answer Date 8/ 9/19 Start Time 15:03:58 Answer Time End Time 15:04:06 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-09-06 Caller cos 1 Selected COS 4 EFTA00036203

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Caller Caller Caller ANI Routing Class Switch ID Selected Routing Class Selected Route Pattern Selected Facility Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 15:04: 8/ 9/19 15:04: Call Type Call Status Queue Status Queue Time LINE TO LINE RINGING NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE Answer Date 06 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time cos 8/ 9/19 15:04:21 End Date End Time Station Circuit 03-09-05 4 Routing Class 4 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE Answer Date 06 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time cos 8/ 9/19 15:04:21 End Date End Time Station Circuit 03-09-05 4d Routing Class 4 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 15:04:21 8/ 9/19 EFTA00036204

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Use CTRL/Z to CANCEL; 8/ 9/19 15:18:45 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 15:24:56 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller Cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 15:24:56 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 8/ 9/19 15:25:02 End Date End Time Selected Station Selected Circuit 02-06-12 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 15:25:02 End Date End Time Selected Station Selected Circuit 02-06-12 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time EFTA00036205

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Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 15:58 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 15:58:17 Answer Time 58:26 End Time 15:58:26 Caller Station Selected Station Caller Circuit Selected Circuit 04-08-05 Caller cos 1 Selected COS 11 Caller Routing Class Selected Routing Class 1 Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 15:58 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 15:58:17 Answer Time 58:26 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-08-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 16:16 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 16:16:33 Answer Time End Time Caller Station Selected Station Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER EFTA00036206

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Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 16:16:33 Answer Time 16:43 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-08-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 16:46:33 Answer Time End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-09-12 Caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status RINGING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 16:46:37 Answer Time 16:46:39 End Time 16:46:39 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-09-12 EFTA00036207

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Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 16:46:37 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 17:02:51 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Answer Date Answer Time 04-01-13 Answer Date Answer Time 04-01-13 Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time 8/ 9/19 16:46:39 Selected Station Selected Circuit 03-09-12 Selected COS 4 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 17:03:05 End Date Selected Station Selected Circuit 03-14-02 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 8/ 9/19 End Time 17: 03:05 EFTA00036208

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Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 17:02:51 Answer Time 17:03:05 End Time 17:03:28 Station Selected Station Circuit 04-01-13 Selected Circuit 03-14-02 cos 1 Selected COS 11 Routing Class 1 Selected Routing Class 1 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 Start Time 17:25:31 Answer Time End Time 17:25:34 Station Selected Trunk Group Circuit 04-01-13 Selected Circuit cos 1 Selected COS Routing Class 1 Selected Routing Class Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 17:26:04 Answer Time 17:26:20 End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit 01-14-23 Caller cos 1 Selected COs 30 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern 23 Caller ANI Selected Facility 8 Record Audit Call Type LINE TO TRUNK Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 18435408068 Account Code EFTA00036209

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| Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 17:26:04 Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 17:30:42 Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 17:30:42 Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Caller Caller Caller Caller Caller Caller Record Answer Date Answer Time 17:26:20 04-01-13 1 1 001 18435408068 Answer Date Answer Time 04-01-13 1 1 oo1 Answer Date Answer Time 04-01-13 1 1 001 2373 CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 End Date End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos 90 Routing Class 1 Route Pattern 23 Facility 8 LINE TO TRUNK IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 2:31:06 End Date End Time Station Circuit 02-06-12 cos 14 Routing Class 4 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 2:31:06 End Date End Time Station Circuit 02-06-12 cos 14 Routing Class 4 Route Pattern Facility LINE TO LINE Selected Selected Selected Selected Selected Selected Call Type 8/ 9/19 17:28:36 17:31:06 EFTA00036210

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IN CONVERSATION NULL QUEUE Call Status Queue Status Queue Time Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 2:31:42 End Date End Time 8/ 9/19 17:31:29 Answer Date Answer Time Start Date Start Time 17:31:42 Station Circuit 03-08-11 cos 14 Routing Class 4 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 17:31 8/ 9/19 2:31:42 End Date End Time 8/ 9/19 17:31:29 Answer Date Answer Time Start Date Start Time Caller Station Selected Station Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 17:31:57 Start Date Start Time Caller Station 04-01-13 ool Selected 1 Selected 1 Selected Selected Selected Call Type Call Status Queue Status Circuit cos 14 Routing Class 4 Route Pattern Facility LINE TO LINE NULL QUEUE Queue Time TIME STAMP: 9 Answer Date Answer Time CTRL/S to PAUSE and CTRL/Q to CONTINUE -AUG-2019 17:32 End Date End Time IN CONVERSATION 03-08-11 8/ 9/19 17:32:00 EFTA00036211

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Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 18:12 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:12:16 Answer Time 18:12:21 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-09-08 Caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 18:12 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 i 18:12:16 Answer Time 18:12:21 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status CONVERSATION BEFORE HOLD Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036212

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RECORD NUMBER: 105 TIME STAMP: 9 -AUG-2019 18:12 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:12:30 Answer Time 12:36 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-09-07 Caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:12:30 Answer Time 12:36 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-09-07 Caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 18:20:48 Answer Time End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number EFTA00036213

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Account Code Authorization Code Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:22:09 Answer Time 22:27 End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit 04-16-01 Caller Cos 1 Selected COS 255 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern 18 Caller ANI Selected Facility 4 Record Audit Call Type LINE TO TRUNK Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 18:22 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:22:09 Answer Time 22:27 End Time 18:22:28 Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit 04-16-01 Caller COS 1 Selected COS 255 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern 18 Caller ANI Selected Facility Record Audit Call Type LINE TO TRUNK Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 18:22:36 Answer Time End Time 18:22:38 Station Selected Trunk Group Circuit 04-01-13 Selected Circuit cos 1 Selected COS Routing Class 1 Selected Routing Class Switch ID 001 Selected Route Pattern ANI Selected Facility EFTA00036214

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Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 18:23:45 Start Date Start Time Station Circuit cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 04-01-13 ONE LINE DIALING NULL QUEUE Call Type Call Status Queue Status Queue Time Answer Date Answer Time End Time Selected Station Selected Circuit Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 18:24:25 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Answer Date Answer Time 04-01-13 End Date End Time 8/ 9/19 18:24:30 Selected Station Selected Circuit Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 18:24:25 Start Date Start Time Answer Date Answer Time End Date End Time 8/ 9/19 18:24:30 8/ 9/19 18:24:01 03-14-02 8/ 9/19 18:24:30 04-09-04 8/ 9/19 EFTA00036215

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Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 18:27:25 Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 18:29:13 Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 6317 Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time cos Route Answer Date Answer Time Selected Trunk 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time cos Route 8/ 9/19 18:29:27 Answer Date Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected ool Selected Selected Call Type Call Status Queue Status Queue Time cos Route Station Circuit 6468 04-09-04 11 Routing Class 1 Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time Group Circuit Routing Class Pattern Facility ONE LINE DIALING NULL QUEUE End Date End Time Station Circuit 04-01-01 4 Routing Class 4 Pattern Facility LINE TO LINE ANSWER NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036216

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Start Date Answer Date 8/ 9/19 End Date Start Time 18:29:13 Answer Time 2:29:27 End Time 18:30:03 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-01-01 Caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 18:38 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 18:38:16 Answer Time 38:24 End Time 18:38:24 Caller Station Selected Station Caller Circuit Selected Circuit 04-09-05 Caller cos 1 Selected COS 11 Caller Routing Class Selected Routing Class 1 Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queve Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 18:38 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:38:16 Answer Time 38:24 End Time 18:38:54 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time EFTA00036217

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Dialed Number Account Code Authorization Code TIME STAMP: 9 -AUG-2019 18:38 Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 18:38:54 Answer Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:46:28 Answer Time 46:34 End Time Caller Station Selected Station Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 18:46:28 Answer Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-14-02 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern EFTA00036218

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Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 18:51:27 Answer Time End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-12-01 Caller cos 1 Selected COS 14 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status RINGING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 19:28:10 Answer Time End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-12-01 Caller cos 1 Selected COS 14 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status RINGING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:29:46 Answer Time 19:29:58 End Time 19:29:58 EFTA00036219

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Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/ 9/19 19:29:46 Start Date Start Time Station Circuit cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 19:30:24 Start Date Start Time Station Circuit cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 04-01-13 Answer Date Answer Time 04-01-13 Answer Date Answer Time 04-01-13 Selected Station Selected Circuit 04-09-05 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 9 -AUG-2019 19:30 8/ 9/19 29:58 End Date End Time Selected Station Selected Circuit 04-09-05 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 End Date End Time Selected Station Selected Circuit 04-12-01 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 19:30:18 8/ 9/19 19:30:28 EFTA00036220

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Start Date 8/ 9/19 Start Time 19:30:24 Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 9 -AUG-2019 19: Answer Date 8/ 9/19 End Date 8/ 9/19 Answer Time 19:30:28 End Time 19:30:36 04-01-13 1 1 001 Selected Station Selected Circuit 04-12-01 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Start Time 19:32:33 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Start Date 8/ 9/19 Start Time 19:34:59 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Answer Date 8/ 9/19 Answer Time End Time 19:32:36 04-01-13 1 1 001 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Answer Date 8/ 9/19 Answer Time End Time 04-01-13 1 1 ool 2801 Selected Station Selected Circuit 04-12-01 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time EFTA00036221

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Dialed Number Account Code Authorization Code 8/ 9/19 19:35:17 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 19:35:17 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 19:38:30 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Answer Date Answer Time 04-01-13 Answer Date Answer Time 04-01-13 Answer Date Answer Time 04-01-13 End Date End Time 8/ 9/19 35:21 Selected Station Selected Circuit Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time 8/ 9/19 35:21 Selected Station Selected Circuit Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class 19:35:21 03-08-11 03-08-11 19:38:33 EFTA00036222

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Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date 8/ 9/19 19:38: 8/ 9/19 19:40: 8/ 9/19 | Answer Date Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time TIME STAMP: 9 -AUG-2019 19:38 End Date End Time Answer Date 33 Answer Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 19:40 8/ 9/19 40:59 End Date End Time Answer Date 53 Answer Time Selected Station Selected Circuit Selected COS 14 1 Selected Routing Class 4 001 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 04-01-13 1 CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 19:41 8/ 9/19 | End Date 8/ 9/19 19:40:59 03-08-11 8/ 9/19 EFTA00036223

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:40:59 | End Time 19:41:48 Caller Station Selected Station Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:45:38 Answer Time 45:49 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:45:38 Answer Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code EFTA00036224

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Use CTRL/Z to CANCEL; 8/ 9/19 19:46:57 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 19:53:53 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 20:14:13 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code TIME STAMP: Answer Date Answer Time 04-01-13 1 1 ool Answer Date Answer Time 04-01-13 1 1 001 Answer Date Answer Time 04-01-13 1 1 001 2883 CTRL/S to PAUSE and CTRL/Q to CONTINUE 9 -AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility ONE LINE DIALING NULL QUEUE Call Type Call Status Queue Status 8/ 9/19 8/ 9/19 8/ 9/19 20:14:16 EFTA00036225

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Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/ 9/19 20:27:31 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number 13475123575 Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 20:27:31 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number 13475123575 Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/ 9/19 20:33:10 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time | Queue Time 9 -AUG-2019 20:27 8/ 9/19 7:27:48 End Date End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos 90 Routing Class 1 Route Pattern 23 Facility 8 LINE TO TRUNK ANSWER NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 2:27:48 End Date End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos 90 Routing Class 1 Route Pattern 23 Facility 8 LINE TO TRUNK IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 9 -AUG-2019 20:33 End Date End Time 8/ 9/19 20:33:28 Selected Trunk Group Selected Circuit Selected COS 01-14- 8/ 9/19 20:27:48 01-14-22 8/ 9/19 20:32:38 22 8/ 9/19 20:33:28 EFTA00036226

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Use CTRL/Z to CANCEL; Use CTRL/Z to CANCEL; Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Routing Class Switch ID Dialed Number 13475123575 Account Code Authorization Code 8/ 9/19 20:33:10 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 13475123575 Account Code Authorization Code TIME STAMP: 8/ 9/19 20:36:39 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Answer Date Answer Time Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 20:33:28 End Date End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos 90 Routing Class 1 Route Pattern 23 Facility 8 LINE TO TRUNK IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 9 -AUG-2019 20:36 Answer Date Answer Time End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 8/ 9/19 20:36:39 8/ 9/19 EFTA00036227

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8/ 9/19 20:49:53 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 19176056214 Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 20:49:53 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller Cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 19176056214 Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 20:50:47 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Answer Date Answer Time 20:50:38 Answer Date Answer Time Answer Date Answer Time 8/ 9/19 20:50:38 8/ 9/19 End Date End Time Selected Trunk Group 6 Selected Circuit 01-14-21 Selected COS 30 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 7:50:38 End Date End Time Selected Trunk Group 6 Selected Circuit 01-14-21 Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/ 9/19 2:50:57 End Date End Time Selected Station Selected Circuit 04-09-05 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time EFTA00036228

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Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 20:51 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date Start Time 20:50:47 Answer Time 20:50:57 End Time Caller Station Selected Station Caller Circuit Selected Circuit 04-09-05 Caller cos 1 Selected COS 11 Caller Routing Class Selected Routing Class 1 Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 9 -AUG-2019 21:10 Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 21:10:46 Answer Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code TIME STAMP: 9 -AUG-2019 21:10 Start Date 8/ 9/19 Answer Date End Date 8/ 9/19 i 21:10:49 Answer Time Caller Station Selected Trunk Group Caller Circuit Selected Circuit Caller Cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status RECONNECT REQUEST EFTA00036229

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Access Code Code Validation Dialed Number Account Code Authorization Code Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Station Caller Circuit 8/ 9/19 8/ 9/19 21:45: 8/ 9/19 21:45:08 Answer Date Queue Status Queue Time NULL QUEUE End Date Answer Time 04-01-13 1 1 001 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 04-01-13 1 1 001 19176056214 Answer Date 08 Answer Time 8/ 9/19 45:30 End Date End Time Selected Trunk Group Selected Circuit Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 04-01-13 Answer Date Answer Time 8/ 9/19 21:45:30 End Date End Time Selected Trunk Group Selected Circuit 8/ 9/19 8/ 9/19 8/ 9/19 21:47:13 01-14-23 EFTA00036230

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Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation cos Routing Class Switch ID Dialed Number 19176056214 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUS 8/ 9/19 21:48:16 Start Date Start Time Answer Ti Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/ 9/19 22:28:45 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code | RECORD NUMBER: 157 TIME STAMP: Answer Date Answer Date Answer Time Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time E and CTRL/Q to CONTINUE End Date me End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE End Date End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 9 -AUG-2019 22:37 8/ 9/19 8/ 9/19 22:28:48 EFTA00036231

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8/ 9/19 22:37:15 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/ 9/19 22:37:15 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 0:08:12 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time 8/ 9/19 22:37:15 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status ON HOLD Queue Status NULL QUEUE Queue Time 8/ 9/19 End Time 22:37:16 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility ONE LINE DIALING NULL QUEUE Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time EFTA00036232

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| Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller Record Station Circuit cos Routing Class Switch ID ANI Audit 8/10/19 0:08: 8/10/19 0:08: 8/10/19 0:08: 04-01-13 1 1 001 TIME STAMP: 04-01-13 1 1 oo1 Answer Date 14 Answer Time Answer Date 14 Answer Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status 8/10/19 0: End Date End Time 8/10/19 08:14 Trunk Group Circuit cos Routing Class Route Pattern Facility LINE TO CONFERENCE ANSWER NULL QUEUE eee RAK Queue Time 10-AUG-2019 Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status 8/10/19 0: End Date End Time 8/10/19 08:14 Trunk Group Circuit cos Routing Class Route Pattern Facility LINE TO CONFERENCE IN CONVERSATION NULL QUEUE eee KK Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 29 04-01-13 1 1 001 3227 10-AUG-2019 Answer Date Answer Time Selected Selected Selected Selected Selected Selected Call Type End Date End Time 8/10/19 Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE EFTA00036233

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Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; RECORD NUMBER: Start Date Start Time 0:08 Caller Station 8/10/19 0:08: 8/10/19 0:08: 8/10/19 746 Call Status Queue Status Queue Time BARGE REQUEST NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 0:08:31 End Date End Time Answer Date 8/10/19 31 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility LINE TO CONFERENCE ANSWER NULL QUEUE ee RK TIME STAMP: 10-AUG-2019 8/10/19 0:08:31 End Date End Time Answer Date 8/10/19 31 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected ool Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit we RRR cos Routing Class Route Pattern Facility LINE TO CONFERENCE IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time Answer Date 8/10/19 Answer Time EFTA00036234

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Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/10/19 8/10/19 0:08: Selected Circuit Selected COS 1 Selected Routing Class ool Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time 04-01-13 1 CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 0:08:51 End Date End Time Answer Date 8/10/19 Answer Time Selected Selected Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility LINE TO CONFERENCE ANSWER NULL QUEUE 04-01-13 1 CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 0:08:51 End Date End Time Answer Date 8/10/19 51 Answer Time Selected Selected Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility LINE TO CONFERENCE IN CONVERSATION NULL QUEUE 04-01-13 1 CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036235

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RECORD NUMBER: 168 TIME STAMP: Start Date 8/10/19 Start Time Station Circuit cos Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation 04-01-13 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 0:09:40 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 0:10:26 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time 10-AUG-2019 End Date End Time 8/10/19 2:09:45 Station Circuit cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 2:09:45 Station Circuit cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 8/10/19 04-09-04 8/10/19 04-09-04 8/10/19 EFTA00036236

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Account Code Authorization Code TIME STAMP: Start Date Start Time 8/10/19 0:21:36 Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Answer Date Answer Time 10-AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 8/10/19 0:33:07 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: Start Date Start Time 8/10/19 3:11:46 Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Answer Date Answer Time Answer Date Answer Time 10-AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility 8/10/19 8/10/19 8/10/19 EFTA00036237

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Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time 8/10/19 3:19:56 8/10/19 3:19:56 8/10/19 5:27:42 ONE LINE DIALING NULL QUEUE Call Type Call Status Queue Status Queue Time TIME STAMP: 10-AUG-2019 8/10/19 3:20:01 End Date End Time Answer Date Answer Time Selected Station 04-01-13 Selected Circuit 1 Selected COS 11 1 Selected Routing Class 1 001 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 3:20:01 End Date End Time Answer Date Answer Time Selected Station 04-01-13 Selected Circuit 1 Selected COS 11 1 Selected Routing Class 1 001 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Answer Date Answer Time End Time 8/10/19 04-08-03 8/10/19 04-08-03 8/10/19 EFTA00036238

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Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Switch ID 8/10/19 5:32: 8/10/19 5:32:17 Routing Class 6317 Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time 8/10/19 5:32:30 Answer Date 17 Answer Time Station Circuit 04-09-05 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time 8/10/19 5:32:30 Answer Date Answer Time Station Circuit 04-09-05 cos 11 Routing Class 1 Route Pattern Facility Selected 04-01-13 Selected 1 Selected 1 Selected ool Selected Selected 8/10/19 8/10/19 Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Call Type Call Status Queue Status Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036239

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TIME STAMP: 8/10/19 5:53:06 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller COS 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 6:35:58 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 6:35:58 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 04-01-13 1 Answer Date Answer Time Answer Date Answer Time 6:36:01 Answer Date Answer Time 10-AUG-2019 End Date End Time 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 End Date End Time 8/10/19 8/10/19 Selected Station Selected Circuit 04-08-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 8/10/19 2:36:01 Selected Station Selected Circuit 04-08-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time EFTA00036240

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Dialed Number Account Code Authorization Code TIME STAMP: Start Date 8/10/19 Start Time Caller Station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 04-01-13 1 Dialed Number Account Code Authorization Code TIME STAMP: Start Date 8/10/19 Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 16464230779 Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: Start Date 8/10/19 Start Time Caller Station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 04-01-13 1 Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time 10-AUG-2019 End Date 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 8/10/19 2:37:17 End Date End Time Selected Trunk Group Selected Circuit Selected COS 90 Selected Routing Class Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 2:37:17 End Date End Time 8/10/19 Selected Trunk Group 6 Selected Circuit 01-14-23 Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 EFTA00036241

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Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 16464230779 Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 6:48:46 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 12019560693 Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 6:48:46 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 12019560693 Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 6:53:22 Start Date Start Time Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time Selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 7:49:14 End Date 8/10/19 End Time Selected Trunk Group Selected Circuit 01-14-22 Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 7:49:14 End Date 8/10/19 End Time Selected Trunk Group Selected Circuit 6 01-14-22 Selected COS 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 LINE TO TRUNK IN CONVERSATION NULL QUEUE Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 6:53:45 End Date End Time EFTA00036242

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Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Routing Class 8/10/19 6:56:43 8/10/19 6:56:43 Station Circuit 04-08-05 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE RINGING NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 6:56:51 End Date End Time Answer Date Answer Time Station Circuit 04-09-03 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 6:56:51 End Date End Time Answer Date Answer Time Station Circuit 04-09-03 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 8/10/19 8/10/19 EFTA00036243

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TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time Answer Time 7:58:55 End Time Station Selected Station Circuit 04-01-13 Selected Circuit 04-09-03 cos 1 Selected COS 11 Routing Class 1 Selected Routing Class 1 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 6:58:52 Answer Time : End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-03 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 6:59:31 Answer Time 2:00:15 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-03 Caller Cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 3837 Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time EFTA00036244

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Dialed Number Account Code Authorization Code TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 6:59:31 Answer Time 7:00:15 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-03 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time 7:01:18 Answer Time End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code RECORD NUMBER: 195 TIME STAMP: 10-AUG-2019 7 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 7:03:00 Answer Time 7:03:09 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-03 Caller cos 1 Selected COS 11 Caller Routing 1 Selected Routing Class 1 EFTA00036245

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Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time 7:03 Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Start Date 8/10/19 7:03: 8/10/19 2:22 8/10/19 | Answer Date Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time Answer Date 8/10/19 00 Answer Time 7:03:09 Station Circuit cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time Answer Date Answer Time Selected Selected Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 04-01-13 1 TIME STAMP: 10-AUG-2019 8/10/19 | End Date 8/10/19 04-09-03 8/10/19 8/10/19 EFTA00036246

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Start Time 7:05:22 | Answer Time 7:05:27 | End Time Caller Station Selected Station Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 i 7:05:22 Answer Time 7:05:27 End Time Station Selected Station Circuit 04-01-13 Selected Circuit cos 1 Selected COS Routing Class 1 Selected Routing Class Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time 7:06:43 Answer Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller Cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status BUSY Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code EFTA00036247

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Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 7:06:51 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 7:07:06 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 7:14:28 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code 3910 Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 Selected Station Selected Circuit 04-12-01 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 8/10/19 7:14:33 End Date End Time Selected Station Selected Circuit 04-08-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE EFTA00036248

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Code Validation | Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 7:14:28 Answer Time 7:14:33 End Time Station Selected Station Circuit 04-01-13 Selected Circuit 04-08-03 cos 1 Selected COS 11 Routing Class 1 Selected Routing Class 1 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time 7:15:11 Answer Time End Time Station Selected Trunk Group Circuit 04-01-13 Selected Circuit cos 1 Selected COS Routing Class 1 Selected Routing Class Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 7:16:21 Answer Time 7:16:26 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-08-03 Caller cos 1 Selected COS 11 EFTA00036249

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Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 7:16:21 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 7:18:46 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: Answer Date Answer Time 04-01-13 Answer Date Answer Time 04-01-13 Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 7:16:26 End Date End Time Selected Station Selected Circuit 04-08-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 8/10/19 8/10/19 EFTA00036250

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8/10/19 7:18:49 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 7:19:13 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller Cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 7:20:56 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time End Date End Time 8/10/19 Selected Station Selected Circuit 04-12-01 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 Selected Station Selected Circuit 03-08-11 Selected COS 14 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility ONE LINE DIALING NULL QUEUE Call Type Call Status Queue Status Queue Time EFTA00036251

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Use CTRL/Z to CANCEL; 8/10/19 7:33:32 Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 8/10/19 7:54:20 Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date 8/10/19 i 7:57:04 Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit TIME STAMP: TIME STAMP: CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time Answer Date 8/10/19 Answer Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 10-AUG-2019 Answer Date End Date 8/10/19 Answer Time Station Circuit 04-09-05 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE RINGING NULL QUEUE Selected Selected Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time 04-01-13 1 CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 End Date 8/10/19 7:57:15 Answer Date Answer Time Station Circuit cos Routing Class Route Pattern Facility LINE TO LINE ANSWER Selected Selected Selected Selected Selected Selected Call Type Call Status EFTA00036252

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Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date Start Time Answer Time 2:57:15 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time 7:57:32 Answer Time End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status RINGING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time 7:58:21 Answer Time End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 03-08-09 EFTA00036253

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cos Routing Class Switch ID Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 220 | RECORD NUMBER: 8/10/19 7:58:59 Routing Class 8/10/19 7:58:59 Routing Class CTRL/S to PAUS TIME STAMP: Answer Da Answer Ti 04-01-13 1 1 001 Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time E and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 2:59:03 End Date End Time te me Station Circuit 04-08-03 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 04-01-13 1 1 001 Answer Date Answer Time 10-AUG-2019 8/10/19 2:59:03 End Date End Time Station Circuit 04-08-03 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 8/10/19 EFTA00036254

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8/10/19 7:59:10 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 8:07:03 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 8:07:03 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time End Date 8/10/19 End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 8/10/19 8/10/19 8:07:05 End Date End Time Selected Station Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility LINE TO LINE ANSWER NULL QUEUE Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 8/10/19 8:07:05 Selected Station Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time EFTA00036255

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| Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 8/10/19 8:07:40 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 10-AUG-2019 Answer Date Answer Time End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 8/10/19 8:24:10 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 8:26:24 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller Cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit 4266 Answer Date Answer Time Answer Date Answer Time 10-AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE 8/10/19 8/10/19 8/10/19 EFTA00036256

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Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 8:41:28 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller Cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 8:41:29 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller Cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 8:41:29 Start Date Start Time Caller Station Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time DIALING NULL QUEUE Call Status Queue Status Queue Time 10-AUG-2019 End Date End Time 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 8:41:29 End Date End Time 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility we RRR LINE TO CONFERENCE ANSWER NULL QUEUE Call Type Call Status Queue Status Queue Time 10-AUG-2019 8/10/19 8:41:29 End Date End Time 8/10/19 EFTA00036257

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Caller Circuit 04-01-13 Selected Circuit WH knee Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO CONFERENCE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time Answer Time 8:42:03 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-03 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 i 8:41:58 Answer Time 8:42:03 End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036258

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RECORD NUMBER: Start Date 8/10/19 i 8:42:11 Caller Station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 04-01-13 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: Start Date Start Time 8/10/19 8:42:13 Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 8:42:13 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number TIME STAMP: Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time 10-AUG-2019 End Date 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 8:42:13 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status ANSWER Queue Status NULL QUEUE Queue Time 10-AUG-2019 8/10/19 8:42:13 End Date End Time 8/10/19 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time a eed EFTA00036259

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Account Code Authorization Code Start Date Start Time Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID ANI 8/10/19 8:43:34 Routing Class 8/10/19 8:44:28 Routing Class 8/10/19 8:44:28 TIME STAMP: 10-AUG-2019 End Date End Time Answer Date Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE ON HOLD NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 7:44:40 End Date End Time Answer Date Answer Time Station Circuit 04-09-01 cos 99 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 7:44:40 End Date End Time Answer Date Answer Time Station Circuit cos Routing Class Route Pattern Facility Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected 8/10/19 8/10/19 EFTA00036260

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Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/10/19 8:46:10 Start Date Start Time Station Circuit cos Routing Class Switch ID ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/10/19 8:46:10 Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/10/19 8:46:30 Start Date Start Time TIME STAMP: Answer Da Answer Ti 04-01-13 1 1 001 TIME STAMP: Answer Date Answer Time 04-01-13 1 1 001 TIME STAMP: LINE TO LINE IN CONVERSATION NULL QUEUE Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 8:46:19 te me Station Circuit cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time 8/10/19 8:46:19 Station Circuit cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 Answer Date Answer Time End Time 8/10/19 04-08-03 8/10/19 04-08-03 8/10/19 EFTA00036261

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Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Caller Caller Caller Caller Caller Caller ANI Switch ID 8/10/19 8:46:35 8/10/19 8:46:35 Routing Class 6317 Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time 8/10/19 8:46:51 Answer Date Answer Time Station Circuit 04-08-03 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 8:46:51 End Date End Time Answer Date Answer Time Station Circuit 04-08-03 cos 11 Routing Class 1 Route Pattern Facility Selected 04-01-13 Selected 1 Selected 1 Selected ool Selected Selected 8/10/19 8/10/19 Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Call Type Call Status Queue Status Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036262

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TIME STAMP: Start Date 8/10/19 Start Time Caller Station Caller Circuit 04-01-13 Caller COS 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 9:20:24 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 9:20:24 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 04-01-13 1 Answer Date Answer Time Answer Date Answer Time 9:20:31 Answer Date Answer Time 10-AUG-2019 End Date 8/10/19 End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 8/10/19 End Date 8/10/19 End Time Selected Station Selected Circuit Selected COS Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 03-09-04 4d CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 8/10/19 2:20:31 End Date End Time Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time EFTA00036263

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Dialed Number Account Code Authorization Code TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time Answer Time : End Time Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 02-04-08 Caller cos 1 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time Answer Time 7:49:09 End Time Caller Station Selected Station Caller Circuit Selected Circuit Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time Answer Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern EFTA00036264

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Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 10:07:39 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 10:08:26 Start Date Start Time Caller Station Caller Circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 10:08:26 Start Date Start Time Answer Date Answer Time Answer Date Answer Time Answer Date Answer Time Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status ON HOLD Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 08:38 End Date End Time Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time ANSWER NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 10:08:38 End Date End Time LINE TO LINE 8/10/19 10:07:40 8/10/19 10:08:38 02-03-05 8/10/19 10:08:43 EFTA00036265

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Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 02-03-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 10:8 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 10:08:43 Answer Time 08:46 End Time 10:08:46 Station Selected Trunk Group Circuit 04-01-13 Selected Circuit 04-16-02 cos 1 Selected COS 255 Routing Class 1 Selected Routing Class 1 Switch ID 001 Selected Route Pattern 18 ANI Selected Facility 42 Audit Call Type LINE TO TRUNK Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 10:08:43 Answer Time 08:46 End Time 10:08:52 Station Selected Trunk Group Circuit 04-01-13 Selected Circuit 04-16-02 cos 1 Selected COS 255 Routing Class 1 Selected Routing Class 1 Switch ID 001 Selected Route Pattern 18 ANI Selected Facility 42 Audit Call Type LINE TO TRUNK Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036266

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TIME STAMP: 10-AUG-2019 10:9 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 10:08:52 Answer Time 10:09:03 End Time 10:09:03 Station Selected Station Circuit 04-01-13 Selected Circuit 02-03-05 cos 1 Selected COS 11 Routing Class 1 Selected Routing Class 1 Switch ID 001 Selected Route Pattern ANI Selected Facility Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 10:08:52 Answer Time 10:09:03 End Time 10:09:38 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 02-03-05 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 Start Time 10:09:38 Answer Time End Time Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller Cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 5159 Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time EFTA00036267

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Dialed Number Account Code Authorization Code Start Date Start Time 8/10/19 10:09:45 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Start Date Start Time 8/10/19 10:09:46 Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code 8/10/19 10:21:24 Start Date Start Time Caller Caller Caller Caller Station Circuit cos Routing TIME STAMP: Answer Date Answer Time 04-01-13 1 1 001 5160 TIME STAMP: Answer Date Answer Time 04-01-13 1 1 ool TIME STAMP: Answer Date Answer Time 04-01-13 1 1 10-AUG-2019 8/10/19 10:09:46 End Date End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE PICK UP REQUEST NULL QUEUE 10-AUG-2019 End Date 8/10/19 End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 10-AUG-2019 8/10/19 10:21:49 8/10/19 10:21:49 End Date End Time Selected Station Selected Circuit 04-09-04 Selected COS 11 Selected Routing Class 1 EFTA00036268

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Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 10:22 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 10:21:24 Answer Time 21:49 End Time 10:22:00 Caller Station Selected Station Caller Circuit Selected Circuit 04-09-04 Caller cos 1 Selected COS 11 Caller Routing Class Selected Routing Class 1 Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status CONVERSATION BEFORE HOLD Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 10:22 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 10:22:00 Answer Time 22:04 End Time 10:22:04 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-09-04 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 10:22 Start Date 8/10/19 | Answer Date 8/10/19 | End Date 8/10/19 EFTA00036269

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Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 10:23:37 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 04-01-13 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 10:28:59 Start Date Start Time Caller Station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 04-01-13 1 Dialed Number Account Code Authorization Code Answer Date Answer Time Answer Date Answer Time :22:04 | End Time 10:22:30 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date 8/10/19 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 8/10/19 29:04 End Date 8/10/19 Selected Station Selected Circuit 04-09-04 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time EFTA00036270

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Use CTRL/Z to CANCEL; Start Date Start Time Station Circuit cos Routing Class Switch ID Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Station Circuit cos Routing Class Switch ID 8/10/19 10:28: 8/10/19 10:35: 8/10/19 10:49: CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 8/10/19 29:04 End Date End Time Answer Date 59 Answer Time Station Circuit cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time Answer Date 18 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 End Date End Time Answer Date 10 Answer Time Selected 04-01-13 Selected 1 Selected 1 Selected 001 Selected Selected Call Type Call Status Queue Status Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 5436 8/10/19 10:29:33 04-09-04 8/10/19 10:35:22 8/10/19 10:49:13 EFTA00036271

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Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 10:59:23 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; TIME STAMP: 8/10/19 11:10:16 Start Date Start Time Station Circuit 04-01-13 cos 1 Routing Class 1 Switch ID 001 ANI Audit Conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code TIME STAMP: 8/10/19 11:10:20 Start Date Start Time Caller Station Caller Circuit Caller cos 1 Answer Date Answer Time Answer Date Answer Time 04-01-13 | Queue Time 10-AUG-2019 10:59 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE 10-AUG-2019 End Date End Time Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 Answer Date Answer Time End Time Selected Trunk Group Selected Circuit Selected COS 8/10/19 10:59:26 8/10/19 11:10:19 8/10/19 11:10:25 EFTA00036272

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Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Routing Class Switch ID Dialed Number Account Code Authorization Code Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Start Date Start Time Caller Caller Caller Caller Caller Caller ANI Record Audit Conference Audit Access Code Code Validation Station Circuit cos Routing Class Switch ID Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; 8/10/19 11:11: 8/10/19 11:14: TIME STAMP: 04-01-13 1 1 001 TIME STAMP: 04-01-13 1 1 ool Answer Date 22 Answer Time Answer Date 23 Answer Time Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time 10-AUG-2019 End Time Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Trunk Group Circuit cos Routing Class Route Pattern Facility ONE LINE DIALING NULL QUEUE 10-AUG-2019 8/10/19 11:14:28 End Date End Time Station Circuit 04-08-03 cos 11 Routing Class 1 Route Pattern Facility LINE TO LINE ANSWER NULL QUEUE Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 11:14 8/10/19 11: 11:27 8/10/19 EFTA00036273

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Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 11:14:23 Answer Time 11:14:28 End Time 11:14:42 Caller Station Selected Station Caller Circuit 04-01-13 Selected Circuit 04-08-03 Caller cos 1 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time 11:48:04 Answer Time End Time 11:48:05 Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status BARGE REQUEST Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 11:48:05 Answer Time 11:48:05 End Time 11:48:05 Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit WH kee Caller cos 1 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO CONFERENCE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code EFTA00036274

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Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE TIME STAMP: 10-AUG-2019 11:51 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 11:48:05 Answer Time 11:48:05 End Time 11:51:05 Caller Station Selected Trunk Group Caller Circuit Selected Circuit WH kh ee Caller cos 1 Selected COS Caller Routing Class Selected Routing Class Caller Switch ID Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type LINE TO CONFERENCE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code TIME STAMP: 10-AUG-2019 12:0 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time 11:59:56 Answer Time 12:00:00 Caller Station Selected Trunk Group Caller Circuit 04-01-13 Selected Circuit 1 Caller cos Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE EFTA00036275